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Saracen Sands Hotel & Congress Centre

4.0 star property

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Photo gallery for Saracen Sands Hotel & Congress Centre

Private beach, white sand, sun loungers, beach umbrellas
Sports facility
Bicycling
Lobby
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Bar
  • On private beach
  • Pool
  • Breakfast included

Explore the area

Map
Via Liberta' 128/A, Isola delle Femmine, PA, 90040
  • Isola Delle Femmine Beach
    ‪9 min walk‬
  • Capaci Beach
    ‪12 min walk‬
  • Isola delle Femmine Harbor
    ‪2 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, cribs/infant beds, free WiFi

Superior Double Room

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Single Room

In-room safe, desk, cribs/infant beds, free WiFi

Classic Single Room

  • 237 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, cribs/infant beds, free WiFi

Superior Twin Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room

In-room safe, desk, cribs/infant beds, free WiFi

Standard Single Room

  • 237 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Single Room

In-room safe, desk, cribs/infant beds, free WiFi

Superior Single Room

  • 237 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (Plus)

In-room safe, desk, cribs/infant beds, free WiFi

Superior Twin Room (Plus)

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Twin Room

In-room safe, desk, cribs/infant beds, free WiFi

Classic Twin Room

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Quadruple Room

In-room safe, desk, cribs/infant beds, free WiFi

Superior Quadruple Room

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room (Plus)

In-room safe, desk, cribs/infant beds, free WiFi

Superior Double Room (Plus)

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Twin Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Quadruple Room

In-room safe, desk, cribs/infant beds, free WiFi

Classic Quadruple Room

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

In-room safe, desk, cribs/infant beds, free WiFi

Superior Triple Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room Single Use (Plus)

In-room safe, desk, cribs/infant beds, free WiFi

Superior Double Room Single Use (Plus)

  • 237 sq ft
  • Sea view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Triple Room (Plus)

In-room safe, desk, cribs/infant beds, free WiFi

Superior Triple Room (Plus)

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Quadruple Room

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Triple Room

In-room safe, desk, cribs/infant beds, free WiFi

Classic Triple Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Triple Room

In-room safe, desk, cribs/infant beds, free WiFi

Standard Triple Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

In-room safe, desk, cribs/infant beds, free WiFi

Classic Double Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room (Plus)

In-room safe, desk, cribs/infant beds, free WiFi

Superior Quadruple Room (Plus)

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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The price is $108
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$127 total
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About this property

Saracen Sands Hotel & Congress Centre

4-star Isola delle Femmine hotel with private beach
Catch some rays on Saracen Sands Hotel & Congress Centre's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Saracen Sands Hotel & Congress Centre offers 238 air-conditioned accommodations with safes and complimentary bottled water. This Isola delle Femmine hotel provides complimentary wireless Internet access.

Bathrooms include bidets and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Saracen Sands Hotel & Congress Centre you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site, along with a car charging station.

Saracen Sands Hotel & Congress Centre is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Zisa - Overlooking the ocean and pool, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Al Saraceno - Overlooking the ocean and garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Saraceno
  • Zisa

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Saracen Sands
Saracen Sands Village
Saracen Sands Village Hotel & Resort
Saracen Sands Village Hotel & Resort Isola delle Femmine
Saracen Sands Village Isola delle Femmine
Saracen Sands Hotel Congress Centre Isola delle Femmine
Saracen Sands Congress Centre Isola delle Femmine
Saracen Resort Beach Congress Hotel Palermo
Saracen Sands Village Hotel Resort
Saracen ds Village Resort
Saracen Sands & Congress
Saracen Sands Hotel & Congress Centre Hotel
Saracen Sands Hotel & Congress Centre Isola delle Femmine
Saracen Sands Hotel & Congress Centre Hotel Isola delle Femmine

Saracen Sands Hotel & Congress Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 93 out of 298 reviews
Rating 8 - Good. 93 out of 298 reviews
Rating 6 - Okay. 54 out of 298 reviews
Rating 4 - Poor. 36 out of 298 reviews
Rating 2 - Terrible. 22 out of 298 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

parmjeit

Disliked: Cleanliness, property conditions & facilities
Hotel was full of fire ants cockroaches and mosquitoes. My kids got bitten by ants .
Stayed 6 nights in Oct 2024

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was very ice and all though it wasn't really that busy it was what we needed for the price. The rooms weren't as great as the pictures showed however we were only in them to sleep and that was ok. They provided GREAT SERVICE
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here for one night pre early flight home, had the buffet dinner which we had earlier in the year also but this time although good had a much reduced choice, we had recommended the stay to friends also and told them of the wonderful buffet so was disappointed
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disappointed with food breakfast was cold
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel clean, we had a big room with 2 queen beds Food was good too! Conveniently placed at 20 minutes from the airport! Nice beach too!
Stayed 1 night in Oct 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Keith

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
If you want a quiet holiday, this is not for you! Lots of large groups of holiday makers, loud music at both sides of the site. No options for eating unless you opt for full board (only one bar snack available, toasted sandwich) and limited bar options (the bar near reception closes at 5pm). But staff are helpful and welcoming, and premises kept very clean.
Stayed 7 nights in Sep 2024

4/10 Poor

Gatien

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 11 nights in Jul 2024

8/10 Good

Rajan

It is an okay hotel, definitely not 4 star as claimed. The room we were given was fairly basic, the furniture were old and out-dated, and needs upgrading. There was no kettle or any facility to have tea/coffee in the room. Beds were really hard and creaking, but we had two double beds in our room instead of one double bed, maybe suitable for family. Bathroom was okay, the cistern was constantly leaking, and the shower head had probably been there for ages, as we can see black discoloration, which could be harbouring Legionella, and can cause serious infection. Rooms were cleaned every day, fresh towels supplied. The pools were dirty and over crowded. Beach towels costs 2.50 Euro. One of my main complaints is that the drinking water supply was very limited, particularly in that hot weather it is important to drink plenty to avoid dehydration. Water was only available in the dinning area, with restricted access. The staff did not allow to fill up the water bottle. What a shame! Water is a basic human need and the hotel does not seem to care. Food was good, but became a bit repetitive, which is expected. Local white and red wines were for free, they were okay. The best part was the private beach, which was well staffed and the water was clean. We had a designated sun lounger so there was no hassle. The nearest train station was only 10 mins walk, and have easy train access to Palermo central. We used a taxi service of the hotel's contact, which was really expensive.
Stayed 8 nights in Jul 2024

6/10 Okay

Alma

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

8/10 Good

Abhinav

Stayed 1 night in Jul 2024

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Radha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Food was not good
We stayed here for one night. It’s a very large resort hotel so we didn’t do much since we were passing though in between other destinations and plans. The pool was basic and the large one was closed for some reason when I tried to take my kids. I did not go to the beach which looked nice. The biggest bummer was their buffet dinner (30 euro per adult). It was not good at all. Food did not seem fresh and reminded me of cafeteria food. The rooms were clean and comfortable though. Very loud at night with music.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Uncomfortable Budget Hotel Claiming 4 Stars
My gripe with this hotel is that it has a lot of potential to be a nice resort—as it’s facing one of the nicest beaches I’ve ever been to—but it lies about being a 4 star hotel. 4-star hotels, at a minimum, typically have room service, vending machines for after-hours food, and if not, some other form of late night food option. Saracen Sands Hotels offers NO OPTIONS for food after 10pm, so if you get there late and you don’t bring groceries or food with you, you will have a tough time eating. Another pet peeve of mine is that the hotel is stingy with how cold they let your room get. It can’t be colder than 22 degrees Celsius. Most hotels allow up to 18. We were sweating for part of the night and the staff refused to override the code and bring down the temperature. I would’ve gladly paid more money for a cooler room. Long story short, when you arrive at the hotel, it looks nice. Sort of like a Hilton. But then you realize almost everything is self-serve (you even need to go to the hotel front-desk to get pool towels because they don’t have them available at the pools or beach), the rooms are uncomfortable and let lots of noise through, and it’s hard to find food after 10pm.
Stayed 4 nights in May 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised
Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used for one night before early flight home to save the early morning drive across Palermo. Will definitely use again during next visit. The self service buffet evening meal is a very good value, with excellent choices for the money
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a modern facelift !! Other than that this is a killler venue! I’ll be back
Stayed 4 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Joanruth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, up until we needed a taxi to the train station. The desk lady just kind of pointed the right outside and said you can catch a taxi over there. But the night before, the other lady at the desk said it would be no problem to call you a taxi. So there you go. Then the taxi guy I got us to the train station gouged us around $40.00
Stayed 1 night in May 2024

10/10 Excellent

Leopoldo

Stayed 1 night in Apr 2024

2/10 Terrible

alex

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked three nights stayed one- terrible hotel
Firstly the good - decent sized room for four Now the bad - absolutely everything else April is out of season so the area is dead… there’s no water in the pool, you can’t use the beach access. The hotel is a conference hotel and in no way family friendly. It was really noisy all evening and then we were woken by weights smashing around in the gym next door. I got up and went for a run asking the gentleman to ease up as my kids were trying to sleep, came back from a run and tried to use the gym which was locked with the same guy in. Asked at reception and the rude night guy said it doesn’t open until 8am… this was pretty funny as we both looked over and saw a bloke using it! Luckily the day guy took potty when I asked to reduce my stay to one night. My partner said she rates it the worst hotel she had ever stayed in… I mean I would go that far but I wouldn’t stay again. Went to Palermo and had a better experience
Stayed 3 nights in Apr 2024

6/10 Okay

Assad

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Busy hotel uncomfortable night
Very poor bed and pillow was completely flat school party in hotel very noisy all night air conditioning did not work at all breakfast was ok
Stayed 1 night in Mar 2024