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SOWELL RÉSIDENCES New Chastillon

4.0 star property

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Photo gallery for SOWELL RÉSIDENCES New Chastillon

Front of property
Indoor pool
Economy Studio | In-room safe, free WiFi
In-room safe, free WiFi
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Kitchen
  • Pool
  • Free WiFi

Explore the area

Map
Centre Station, Isola, Alpes-Maritimes, 06420
  • Isola 2000
    ‪1 min walk‬
  • Front de Neige Ski Lift
    ‪2 min walk‬
  • Isoliane Adventure Park
    ‪3 min walk‬

Room options

View all photos for Classic Studio, Balcony

In-room safe, free WiFi

Classic Studio, Balcony

  • 236 sq ft
  • Studio
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Studio, Balcony

In-room safe, free WiFi

Family Studio, Balcony

  • 279 sq ft
  • Studio
  • Mountain view
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Economy Studio

In-room safe, free WiFi

Economy Studio

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | In-room safe, free WiFi

Comfort Apartment, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Twin Bunk Bed

View all photos for Economy Studio Suite

Economy Studio Suite | In-room safe, free WiFi

Economy Studio Suite

  • 280 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Apartment, 1 Bedroom, Balcony

Family Apartment, 1 Bedroom, Balcony | In-room safe, free WiFi

Family Apartment, 1 Bedroom, Balcony

  • 430 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Studio, Balcony

Basic Studio, Balcony | In-room safe, free WiFi

Basic Studio, Balcony

  • 215 sq ft
  • Studio
  • Sleeps 3
  • 2 Twin Beds

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Exterior

SOWELL HÔTELS Le Pas du Loup

  • All inclusive
  • Pet friendly
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (214)
The price is $222
per night
$250 total
includes taxes & fees
Mar 3 - Mar 4
SOWELL HÔTELS Le Pas du Loup

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

SOWELL RÉSIDENCES New Chastillon

4-star Isola residence steps from Isola 2000
Ski into SOWELL RÉSIDENCES New Chastillon, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a sauna. Housekeeping is not available.
SOWELL RÉSIDENCES New Chastillon offers 75 accommodations with safes and hair dryers. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

Recreational amenities at the residence include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing and snowboarding. After a day on the snow, enjoy a swim in the indoor swimming pool or use the residence's other facilities, which include a sauna. At the end of the day, order après-ski drinks at the residence's bar.

Public areas are equipped with complimentary wireless Internet access.

SOWELL RÉSIDENCES New Chastillon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • Flat-screen TV with cable/satellite channels

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: EUR 10 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping service
  • Safe
  • Safe at front desk

Location highlights

  • In a regional park
  • In the mountains

Things to do

  • Downhill skiing
  • Hiking/biking trails
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 75 units

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 15 (exact amount varies) at check-out

Renovations and closures

The property is closed between August 30 and December 5.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Chastillon
New Chastillon
New Chastillon Aparthotel
New Chastillon Aparthotel Isola
New Chastillon Isola
New Chastillon House Isola
New Chastillon House
Le New Chastillon
Sowell Residences Chastillon
SOWELL RÉSIDENCES New Chastillon Isola
Résidence Soleil Vacances New Chastillon
SOWELL RÉSIDENCES New Chastillon Residence
SOWELL RÉSIDENCES New Chastillon Residence Isola

SOWELL RÉSIDENCES New Chastillon Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 200 reviews
Rating 8 - Good. 76 out of 200 reviews
Rating 6 - Okay. 39 out of 200 reviews
Rating 4 - Poor. 25 out of 200 reviews
Rating 2 - Terrible. 17 out of 200 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.
Stayed 4 nights in Jul 2024

4/10 Poor

ron

Traveled with partner
We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..
Stayed 1 night in Jul 2024

10/10 Excellent

Winfried

Liked: Property conditions & facilities
Very kind staff
Stayed 11 nights in Mar 2022

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place , awesome staff
Stayed 1 night in Apr 2022

10/10 Excellent

Jen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)
Stayed 3 nights in Mar 2022

2/10 Terrible

Arkadi

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are small and all except one bedrooms have kitchens right next tot beds. Guests that stay in rooms that face the slope would experience a lot of noise starting 5 am.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with direct access onto the slopes, great apartment layout for 6 people, nice breakfast.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with direct access onto the slopes; Size of one bedroom apt perfectly suited for a family of 4. Close to all amenities (shops, car park, ski pass)
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
I have stayed 3 times the reception staff are extremely helpful. However, the security staff are not. I was told that on the 5th day of getting up early to work before skiing (7am ) that if I did not leave the lounge area with my laptop they would shoot me and my familly and they don't like the English!!!
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location with true ski in and out facilities. we had the best room with a view over the piste and a little balcony. Breakfast was buffet and really satisfying with lots of choice served at a pleasant time between 7.30 - 9.30. Locker room facilities for skis and a luggage room for luggage if you depart after check-out makes this a really good choice for anyone with a late flight time. lovely staff and helpful. highly recommended.
Stayed 4 nights in Feb 2019

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Solid choice for ski in / ski out at Isola 2000
First off Le New Chastillon is one of the ski in/out hotels at Isola. It’s also right next to the parking lot two ski rental shops and the lift ticket office so it’s one of the most convenient hotels up there. The staff is super nice and we had a view of the green piste right outside our window. Very cool. The hotel itself is clean and fairly modern, although my room had only a bunk bed and sofa inside and no normal bed. Also the WiFi didn’t work for some reason and the 10am checkout time is quite early. However, my friend and I spent very little time in the hotel itself - I don’t imagine you will either - so all things considered it’s a very good value. In fact I’ll be staying here again over Christmas for more skiing!
Stayed 1 night in Dec 2018

8/10 Good

David

Liked: Staff & service, room comfort
Good ski-in/ski-out, with a few maintenance issues
Helpful service, great ski-in/ ski-out location and comfortable enough room on night one; downgraded to a not-so-great room on the second night (due to two separate bookings) Both rooms looking a little tired at the end of the season with a cracked window in one that had been repaired with gaffer tape (certainly posed a risk for kids as it was at eye level) and no batteries in the remote for the TV. Level of room kit was passable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to slopes
Easy piste access and locker room. Rooms basic but adequate. Rooms did get very warm at night.
Stayed 4 nights in Mar 2018

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres neige
great value and location, nicely appointed rooms too
Stayed 2 nights in Mar 2018

8/10 Good

Enon, London

Liked: Staff & service, property conditions & facilities
Making your own bed? sheets, pillows and q covers.
So after a 3 hours trip - you can't get into your room until after 5pm onwards, so you ski for a few hours. Tired.....finally you enter your room and you have to make up your bed of sheets, pillows and quilt cover 3 beds......tired husband, wife and child not a great start to the holiday.
Stayed 2 nights in Feb 2018

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Jacqui, JB

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel on the ski slopes
Location good, but room quality poor. Finishes were cheap, Nail holes in the wall where mirror had come off. The room was cold for 3 days. It was on the energy card system- in the Alps at a ski resort really. I had to leave the card in to keep the heating on it was not fit for purpose. The staff were not interested, they came in turned it up but it did not heat the room for 3 days. Bed really uncomfortable. Staff ok but really not engaged.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel right by the slopes
Overall was pretty decent. Perfect location, the staff were helpful & friendly. Annoying that check in is at 5pm & you have to make your own beds. We had missing duvets, no toilet paper or towels and also other people's hair on pillows & a few dirty dishes. The apartment was modern and perfect for the 3 of us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ,friendly .

6/10 Okay

Edmund, N Ireland

Liked: Cleanliness
Not bad
Room was good and facilities good but bed was not comfortable and care had to be taken each time you used the bed

2/10 Terrible

Matt, London, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski weekend with family
Great location. Awful accommodation, rooms are tiny, only double bed is sofa bed. Upon arrival you need to make up your bed with sheets, pillow cases and duvet covers. Bedding is very old an stained. Not a 4 star hotel. On top of the 280 euros we paid per night they also charge you 65 euros to clean room unless you as the client strip all the beds, take the rubbish out and wash all the cutlery up.... Rip off !!!Very disappointing. A real shame because the resort itself is lovely.

4/10 Poor

Petrena, London

Disliked: Staff & service, property conditions & facilities, room comfort
wouldn't go back, but clean
The location is practically perfect, but unfortunately the room just doesn't work for a family set up. Way too cramped and happy for kids to accommodate a bunk bed, but two adults on a sofa bed is a joke.... The most uncomfortable bed I have ever slept in and I can sleep on any flight so was shocked at the discomfort. The downstairs toilets near the boot room stunk and drifted into the lift and breakfast area- very unpleasant to say the least. Making beds on arrival is also unwanted when you have been skiing all day. I know isola is not an upmarket ski resort but felt like I was in a student hostel which made it very poor value for money @ £180 per night Feb half term.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel ideally located close to the ski slopes
We had a great time, the hotel was located right beside the ski slopes. The place was clean and the staff very helpful and welcoming.

10/10 Excellent

Matthew, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Nice Location
Pleasant, courteous and helpful staff. Room was spacious, clean and comfortable. Hotel is perfectly situated and in walking distance to everything.