6/10 Okay
DORICA
Traveled with partner
Aug 15, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made reservatioms for 2 people And I paid for 2 people.. I checked in 1st and my boyfriend was supposed to check in afterwards when he arrived. When I told the front desk that my boyfriend was arriving the guy at the front desk asked me if we were married. I said no and he said my boyfriend could not join me in my room unless we were married. There was nothing in the reservation rules that indicated that guests had to be married if staying in the same room. This should have been made clear during the reservation process. There were some good things overall, but I did not appreciate the hotel not allow me to let my boyfriend stay with me when I paid for him. I was too exhausted to argue and I just left the next day to go to another hotel. Thank goodness I only booked one night at the Alpinn or my whole trip would have been ruined. Expedia should make sure that hotels that have these rules make it evident during the reservation process so I could have chosen a different hotel.
DORICA
Stayed 1 night in Aug 2022