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Arden City Hotel - Special Class

4.5 star property

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Photo gallery for Arden City Hotel - Special Class

Front of property - evening/night
Suite | Minibar, in-room safe, blackout drapes, free WiFi
Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi
Reception
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Alemdar Mah Kazm Ismail Gürkan Cad No2, Sultanahmet, Istanbul, 34110
  • Hagia Sophia
    ‪5 min walk‬
  • Grand Bazaar
    ‪7 min walk‬
  • Blue Mosque
    ‪12 min walk‬
  • Istanbul (IST)
    ‪54 min drive‬

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, blackout drapes, free WiFi

Triple Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Single Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, free WiFi

Suite

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room

  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Triple)

Minibar, in-room safe, blackout drapes, free WiFi

Superior Room (Triple)

  • 270 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arden City Hotel - Special Class

4.5-star hotel in Sultanahmet
Along with 2 restaurants, this hotel has 2 bars/lounges and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and concierge services.
Arden City Hotel - Special Class offers 41 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Istanbul hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Arden City Hotel - Special Class has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Arden Bosphorus - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Arden Garden - Overlooking the garden, this restaurant serves lunch only.
Rumeli Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, German, Portuguese, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arden Bosphorus
  • Arden Garden
  • Rumeli Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2000
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 5307

We should mention

No pets and no service animals are allowed at this property

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Arden City
Arden City Hotel
Arden City Hotel Special Class
Arden City Hotel Special Class Istanbul
Arden City Special Class Istanbul
Arden City Istanbul
Arden City Hotel Special Class
Arden City Hotel - Special Class Hotel
Arden City Hotel - Special Class Istanbul
Arden City Hotel - Special Class Hotel Istanbul

Arden City Hotel - Special Class Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor, Bebington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

TRINIDAD, SUGAR LAND

Liked: Cleanliness, staff & service, property conditions & facilities
The master chef Memet was so polite and made delicious cookies for Us
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent nothing too much trouble . Excellent central location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Etsubè

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Boniface JS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in 9 visits over 20 years.
9th stay in the Sultanahment over 20 years: ARDEN was the best hotel I've stayed in. Perfect location,. Aslan and staff were attentive. Very clean. Great breakfast with view. Room was dark and quiet. Lobby is great to end the day with a tea and view of street life. Most perfect hotel I've stayed in. One complaint ... the bed was too hard.
Stayed 8 nights in Nov 2024

10/10 Excellent

Tongchit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with good view of Hagia Sophia, Tokapi palace and Blue moque. Besides it is walking distance to the tram line.
Stayed 6 nights in Nov 2024

10/10 Excellent

Noor Bibi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and amazing staff. The chef made my surprise birthday breakfast. Lovely place. Deffo would go again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was great! The staff was wonderful very welcoming from the front desk, chef, the waitresses, cleaning ladies. The location was great almost all the important tourist locations were walking distance and a lot of restaurants walking distance the hotel is literally in the heart of the tourist stuff. The breakfast was very good we enjoyed. We would absolutely stay here again! :) Thank you to all the staff at the hotel
Stayed 4 nights in Nov 2024

8/10 Good

Aaminah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Me and my husband stayed here for our first trip to Istanbul, it was a good hotel but quite old- not what we were use to. However the staff were friendly and hospitable. We would recommend as the location was ideal.
Stayed 5 nights in Nov 2024

8/10 Good

Sumera

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Its a nice hotel and hardly 10 minutes walk to main attractions in Sultanahmet .plenty of dinning options around. Staff during breakfast specially Mehmet was amazing. Also young waiter Ege was very helpful. Managers lack communication and good customer services skills though. Condition of property is average and not too clean . Cleaner is around every morning but i guess she just makes the bed and nothing else. Overall a good experience but they can improve on cleaning.
Stayed 5 nights in Nov 2024

10/10 Excellent

Arzu Noreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel everything walking distance
Stayed 5 nights in Nov 2024

10/10 Excellent

Manuel Erasmo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Excelete hotel, excelente ubicación, excelente servicio, 100 puntos, nada malo que decir.
Stayed 2 nights in Nov 2024

10/10 Excellent

Reba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roof top hotel. Beautiful view of the mosque and walking distance to everything
Stayed 3 nights in Nov 2024

8/10 Good

Gulam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is walking distance to a lot of the mosques. Quick 5 min walk and you can catch the tram. Lots of breakfast and dinner options near by. Including their own restaurant on the roof top. Staff are very helpful and nice. Hotel is clean and tidy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Curt, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that’s closely located to many of Istanbul’s attractions. Plus shops, the tram, restaurants, and baths are all nearby too. The staff were pleasant and helpful. And although my room was small it was clean and functional. The rooftop restaurant was certainly a bonus and the food was good too. The included breakfast was basic but the surrounding views made up for it. If I ever return to Istanbul, I’d stay here again.
Stayed 4 nights in Nov 2024

8/10 Good

Darius, Vilnius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Margaret Jessie

Traveled with group
Liked: Cleanliness, staff & service
Staff were helpful and very courteous. Very little soundproofing in rooms...you could easily hear tv and voices from next room. Also, open stairway added to very loud noise created by returning guests, who in the main, were quite inconsiderate of other guests, sometimes at 2am! Beds were extrely hard!
Stayed 4 nights in Nov 2024

8/10 Good

lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is kind enough to proactively offer us the upgrade on the room. It is nice to have big room in old city for our week stay. The terrance restaurant is great spot for breakfast and sunrise. The chef was great and prepare various cakes and cookie for breakfast.
Stayed 7 nights in Oct 2024

10/10 Excellent

Hiroshi, Wareham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this hotel in 5 years and we were as pleased this time as the last for the hotel services and its very convenient location to tour sites and shopping.
Stayed 4 nights in Oct 2024

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect easy walking to bazar and blue mosque. Staff friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Rellie Carapatan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good customer service
Stayed 8 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Purveen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, staff very welcoming and helpful, excellent food choice.
Stayed 7 nights in Sep 2024

8/10 Good

Sith

Traveled with partner
Liked: Property conditions & facilities
Its close to Hagia Sofia museum
Stayed 5 nights in Oct 2024

10/10 Excellent

Magda

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024