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Carlton Hotel

4.0 star property

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Photo gallery for Carlton Hotel

Turkish bath
Premium bedding, minibar, in-room safe, desk
Lobby
Bar (on property)
Turkish bath

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Feyziye Cad No. 22 Sehzadebasi, Istanbul, Istanbul, 34470
  • Grand Bazaar
    ‪12 min walk‬
  • Blue Mosque
    ‪4 min drive‬
  • Hagia Sophia
    ‪6 min drive‬
  • Istanbul (IST)
    ‪50 min drive‬

Room options

View all photos for Economy Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Economy Double or Twin Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Triple Room, 3 Twin Beds

Premium bedding, minibar, in-room safe, desk

Triple Room, 3 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

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The price is $74
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$83 total
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About this property

Carlton Hotel

4-star hotel in Istanbul City Center
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, spa services, and 24-hour room service.
Carlton Hotel offers 75 accommodations with minibars and safes. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Carlton Hotel features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Carlton Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Carlton Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, Bulgarian, English, Farsi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 250 per person (one-way)
  • Airport shuttle fee per child: TRY 250 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 10807

Property is also known as

Carlton Hotel Istanbul
Carlton Istanbul
Carlton Hotel Hotel
Carlton Hotel Istanbul
Carlton Hotel Hotel Istanbul

Carlton Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 20 out of 167 reviews
Rating 8 - Good. 44 out of 167 reviews
Rating 6 - Okay. 49 out of 167 reviews
Rating 4 - Poor. 26 out of 167 reviews
Rating 2 - Terrible. 28 out of 167 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anwar

Traveled with partner
Liked: Staff & service
Good value for money
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2021

4/10 Poor

blind

Stayed 7 nights in Nov 2020

10/10 Excellent

Sahand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really respectfull, helpfull and the service is very good also the hotel is clean.
Stayed 3 nights in Nov 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
The room was extremely small and the breakfasts was miserable, the location was perfect the reception was good overa
Stayed 2 nights in Sep 2020

6/10 Okay

Waqar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Hazem

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
My ceiling roof was dusty , drinks in my room was paid services without any indications and was super expensive
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated, dirty carpet and walls, bathroom had a very bad smell, shower has mold. I requested to be moved to a different room and had to pay extra. hotel rooms are nothing like the pictures, very disappointed. Staff is nice though.
Stayed 6 nights in Aug 2019

4/10 Poor

ABDULQADER

Disliked: Cleanliness, property conditions & facilities, room comfort
They give us two rooms at back side which is have bad looking and dirty
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked the price, didn’t like the rude receptionist
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It a shaddy property, its old hotel with bad bedding n blankets.the woden work in the room is getting very detonating. It looks very beautiful from the picture please do not get carried away by the pictures. The staff is very arrogant. We landed in the hotel at night 3:00am and we had paid for thenight our room was given to someone else as we had booked a 3 beded room. We were made to wait n then given a smaller room. The night manager was very arrogant. The break fast was very ordinary, no one smiles. Had a tough time.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
It wasn’t very clean and the there were loud music which you couldn’t sleep
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Sattar

The stay was ‘okay’ the hotel is located in a nice place, the Wi-fi doesn’t quite reach the rooms. The food is amazing. The mattress are quite hard to sleep on.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Stayed 4 nights in Sep 2018

2/10 Terrible

Sally, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was really dirty and the tub was full of the previous guest's hair. The bedding was also dirty and I saw cockroaches with my own eyes. The lights in the room were not working and the comforters in the closet was full of dust and had a pungent odor. Seriously, this place will ruin your Istanbul experience. Pay a little more and stay somewhere else. The breakfast was decent, but seeing the cockroaches will make you too nauseous to eat.
Stayed 2 nights in Sep 2018

10/10 Excellent

Rooby, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its quiet and cosy. The staff are friendly. The location is really convenient for my preferred places. The area is so alive and cheerful. Its my second year to stay in carlton hotel and next year i will stay there too.
Stayed 4 nights in Sep 2018

2/10 Terrible

manny, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humiliated by manager - worst experience ever
I usually dont write reviews when i have a bad experience as it may have been a one off but this time i was humiliated by the manager and kicked out of the hotel like ive never heard before or experienced. To start with i was in this hotel for a total of 6 days, every one of those six days there was an issue with the safe box and every time i asked the staff to change it he wouldnt and instead repaired and said call me every time u wish to open. Secondly the air conditioning was not working properly and leaked throughout the night which kept me and my wife up at 2am and 4am. The window facing the outside to other rooms was broken in the sense that it would not close wothout using considerable force. The above are some of the issues i experienced but can live with and have done before without complaining. The most upsetting part was partially my fault, i didnt read the check out time on the last day and came back to the hotel to find that all my luggage was downstairs in the lobby packed by the staff. I didnt release at the time why my luggage was downstairs and asked the manager why this happened, he shouted at me and said that he told me yesterday about this (even though i never spoke to him before or even seen him). I asked him not to shout at me as my baby boy and wife and other people were watching but he continued and insulted me and my family. When i said is this how u treat customers, he shouted and said he doesnt care and to get out and kicked me out with my family.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2018

2/10 Terrible

Adnan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreliable HOTEL
They took my reservation and hen I arrived, they said they has no room for me. They were nice enough to find another hotel closeby. After a long travel, this is the last thing one expects. They made no communication about the situation. This appears to be a breach of contract. After all, what is the point of making the reservation. It was a horrible experience.
Stayed 2 nights in Jan 2018