Crowne Plaza Istanbul - Old City, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Istanbul - Old City, an IHG Hotel

Exterior
2 restaurants, breakfast served
Exterior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul, 34134
  • Beyazit Square
    ‪7 min walk‬
  • Grand Bazaar
    ‪10 min walk‬
  • Süleymaniye Mosque
    ‪14 min walk‬
  • Istanbul (IST)
    ‪45 min drive‬

Room options

Premium Room, 2 Twin Beds, Smoking, Business Lounge Access

8.0 out of 10
Very good
(5 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Non Smoking

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Twin Beds, Non Smoking, Business Lounge Access

7.8 out of 10
Good
(9 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room

8.0 out of 10
Very good
(54 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Non Smoking, Business Lounge Access

8.4 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Smoking, Business Lounge Access

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Smoking

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Istanbul - Old City, an IHG Hotel

5-star hotel in Istanbul City Center
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Istanbul - Old City, an IHG Hotel offers 257 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 54-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Healthia Spa & Wellness has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Crowne Plaza Istanbul - Old City, an IHG Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1507 square feet (140 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Shebap - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Abre
  • Shebap

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,507 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 54-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 60 per room (one-way)
  • Self parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2539

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Crowne Plaza Istanbul City
Crowne Plaza Istanbul Old City
Crowne Plaza Old
Crowne Plaza Old Hotel Istanbul City
Crowne Plaza Istanbul Old City Hotel Istanbul
Wyndham Istanbul Old City Hotel
Wyndham Old City Hotel
Crowne Plaza Istanbul Old City Hotel
Wyndham Old City
Istanbul Old City
Crowne Plaza Old City Hotel
Crowne Plaza Old City
Crowne Plaza Istanbul Old City
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul

Crowne Plaza Istanbul - Old City, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 92 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay - rooms were nice. Location is great - walkable to sights, restaurants etc.
Stayed 4 nights in Oct 2024

6/10 Okay

mohsen

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shahla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall interior design, cleanliness and staff their service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Fariba

Disliked: Staff & service
The hotel is not providing the room service as a 5 start hotel and not so clean. Room service was poor for 5 star.
Stayed 1 night in Oct 2024

10/10 Excellent

Freshta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. They went above and beyond to make our stay enjoyable.
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Amenities, property conditions & facilities
Very helpful staff and bell captain
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

RONALYN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne plaza itself overall was exrcellent But the main entrance under road construction which ruin my wheel new luggage. When we checked out I did hired their airport transfer to save wheel luggage.
Stayed 5 nights in Sep 2024

10/10 Excellent

Heena

Stayed 4 nights in May 2024

2/10 Terrible

Zainab

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to public transportation. Located in the heart of Old Town. Free breakfast is a plus.
Stayed 1 night in Jul 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel, the only hotel I have been using in the past 7 years
Stayed 2 nights in Jul 2024

10/10 Excellent

Nadia

Traveled with family
Everything went smooth from checking in to out. Wonderful accommodation and great service. All the staff members were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Samera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel nice and clean
Stayed 4 nights in Jul 2024

6/10 Okay

Sven, Riverside

Liked: Cleanliness
Stayed 3 nights in Jun 2024

8/10 Good

Rana

Liked: Amenities
Location
Stayed 3 nights in May 2024

4/10 Poor

Jose, Lawrenceville

Liked: Cleanliness
I was overcharged for the room, my reservation was for two people and they charged me for four, blaming Expedia for the mistake.
Stayed 3 nights in Jun 2024

8/10 Good

Gregory

Stayed 2 nights in Jun 2024

8/10 Good

Adil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay at crown plaza. but need to more improve quality of rooms.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ahmad, Stockport

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 5 nights in Jun 2024

10/10 Excellent

Lidia

Convenient location to most sightseeing. Very friendly and helpful personal.
Stayed 1 night in May 2024

8/10 Good

Hind

Liked: Cleanliness, staff & service, amenities
The location is great. The hotel is old and beaten down but it's clean and lively. Its in the heart of a busy area so if you stay on the 1st floor the noise from the street will be a part of your stay. It's not too bad though actually adds a nice vibe to the stay. I had a problem checking in on time becasue the roads were closed by protests that day and the hotel couldn't really offer anything to help like moving my booking to the next day or refund my booking so I can book somewhere I can get to. Anyway it worked out that I managed to get to to hotel late that night. The moral of the story if there are road closures due to protests in Istanbul take that seriously and plan to be in other areas before you get locked down.
Stayed 1 night in May 2024

8/10 Good

Alireza

Stayed 2 nights in Apr 2024