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Crowne Plaza Istanbul - Old City by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Istanbul - Old City by IHG

Exterior
2 restaurants, breakfast served
Exterior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

Map
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul, 34134
  • Grand Bazaar
    ‪10 min walk‬
  • Blue Mosque
    ‪4 min drive‬
  • Hagia Sophia
    ‪5 min drive‬
  • Istanbul (IST)
    ‪47 min drive‬

Room options

View all photos for Premium Room, 2 Twin Beds, Smoking, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Smoking, Club Lounge Access

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Non Smoking, Club Lounge Access

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Club Lounge Access

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Smoking, Club Lounge Access

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Smoking

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Istanbul - Old City by IHG

5-star hotel in Istanbul City Center
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Istanbul - Old City by IHG offers 257 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 54-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Healthia Spa & Wellness has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Crowne Plaza Istanbul - Old City by IHG features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1507 square feet (140 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Shebap - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, German, Indonesian, Malay, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Abre
  • Shebap

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Highchair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,507 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 54-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 25 2025 to March 1 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 60 per room (one-way)
  • Self parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2539

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Crowne Plaza Istanbul City
Crowne Plaza Istanbul Old City
Crowne Plaza Old
Crowne Plaza Old Hotel Istanbul City
Crowne Plaza Istanbul Old City Hotel Istanbul
Wyndham Istanbul Old City Hotel
Wyndham Old City Hotel
Crowne Plaza Istanbul Old City Hotel
Wyndham Old City
Istanbul Old City
Crowne Plaza Old City Hotel
Crowne Plaza Old City
Crowne Plaza Istanbul Old City
Crowne Plaza Istanbul Old City an IHG Hotel
Crowne Plaza Istanbul - Old City by IHG Hotel
Crowne Plaza Istanbul - Old City by IHG Istanbul
Crowne Plaza Istanbul - Old City by IHG Hotel Istanbul

Crowne Plaza Istanbul - Old City by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 433 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 94 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great but dated
Great building. Great location. Great staff. Extremely safe and wonderful to have facilities in the building. Rooms esp bathrooms are dated and would not call it five star
Stayed 2 nights in Dec 2024

10/10 Excellent

preet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff has been excellent
Stayed 3 nights in Dec 2024

6/10 Okay

Rajinder

Traveled with family
VERY dated property did not feel 5* more so 3-4*. The rooms were definitely not soundproof / Cleaning was erratic probably due to inexperienced staff / extras were not replenished to an 5* standard ( no gowns or toiletries) and lifts did not work most days. BUT Excellent location for shopping etc. Breakfast was a bonus. Staff were great and very attentive. Wanted a 5* experience so next time we will probably stay somewhere else.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rajesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. House keeping was top notch. Where my room was located i could hear people from the outside and every morning i could hear the delivery lorries beeping. Something they cant control was road work at the front of hotel. It's not management it's municipality. Other than that one week stayed was very pleasant. I would definitely recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly & helpful making sure you got the most from the stay
Stayed 3 nights in Nov 2024

2/10 Terrible

Zviad

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not even a two star hotel
Stayed 5 nights in Nov 2024

8/10 Good

Hamida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really good the rooms were spacious but there was alot of road work outside the hotel which was disruptive other than that it was good location good breakfast.
Stayed 5 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Radhakrishnan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Very friendly service. Special praise for hotel staff Juliana who guided us with tips on how and where to get around in Istanbul. Good location. Metro and tram stations close by Excellent breakfast. Small rooms but well kept. Only issue is the sound of tram in the night. Can the windows be sound proof. It is a five star hotel.
Stayed 4 nights in Oct 2024

6/10 Okay

Oletha

Liked: Cleanliness
Disliked: Property conditions & facilities
The area is in the midst of street renovations so getting transportation without the help of staff it was difficult. The ADA ramp is way to high for elder clientele.
Stayed 2 nights in Oct 2024

10/10 Excellent

Said

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay - rooms were nice. Location is great - walkable to sights, restaurants etc.
Stayed 4 nights in Oct 2024

6/10 Okay

mohsen

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shahla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall interior design, cleanliness and staff their service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Fariba

Disliked: Staff & service
The hotel is not providing the room service as a 5 start hotel and not so clean. Room service was poor for 5 star.
Stayed 1 night in Oct 2024

10/10 Excellent

Freshta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. They went above and beyond to make our stay enjoyable.
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Amenities, property conditions & facilities
Very helpful staff and bell captain
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

RONALYN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne plaza itself overall was exrcellent But the main entrance under road construction which ruin my wheel new luggage. When we checked out I did hired their airport transfer to save wheel luggage.
Stayed 5 nights in Sep 2024

10/10 Excellent

Heena

Stayed 4 nights in May 2024

2/10 Terrible

Zainab

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Sep 2024