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Darkhill Hotel

4.0 star property

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Photo gallery for Darkhill Hotel

Terrace/patio
Swedish massages, sports massages
Front of property - evening/night
Swedish massages, sports massages
Staircase

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Mimar Kemalettin Mah. Koca Ragip Pasa, Cad. No: 9, Laleli, Old City, Istanbul, Istanbul, 34130
  • Grand Bazaar
    ‪10 min walk‬
  • Blue Mosque
    ‪4 min drive‬
  • Hagia Sophia
    ‪5 min drive‬
  • Istanbul (IST)
    ‪52 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • City view
  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room

  • 279 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Economy Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Economy Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, desk, soundproofing

Standard Triple Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, soundproofing

Standard Single Room

  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

Minibar, in-room safe, desk, soundproofing

Economy Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Darkhill Hotel

4-star hotel in Istanbul City Center
This hotel features an indoor pool, a restaurant, and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Darkhill Hotel offers 106 air-conditioned accommodations with minibars and laptop-compatible safes. 66-cm LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and Swedish massages.
Darkhill Hotel features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Darkhill Hotel has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Besso Turkish Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Turkish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Besso Turkish Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 1995
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-cm LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 2500 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 9337

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Darkhill
Darkhill Hotel
Darkhill Hotel Istanbul
Darkhill Istanbul
Darkhill Hotel Hotel
Darkhill Hotel Istanbul
Darkhill Hotel Hotel Istanbul

Darkhill Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 154 out of 599 reviews
Rating 8 - Good. 211 out of 599 reviews
Rating 6 - Okay. 130 out of 599 reviews
Rating 4 - Poor. 63 out of 599 reviews
Rating 2 - Terrible. 41 out of 599 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Saleh

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Although the hotel rooms are clean, but the other facilities are not maintained well. There wasn’t hot water in the rooms for several times, the Spa was crowded, the pool’s water was cold, the breakfast area was messy. I think the staff need to be trained to be more friendly.
Stayed 6 nights in Dec 2024

6/10 Okay

Saleh

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There are several facilities in the hotel either not working or they are not maintained. The staff are not very friendly specially in the restaurant.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdou radhi

Liked: Staff & service
Stayed 7 nights in Oct 2024

6/10 Okay

Sandra

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

jamal el azzaoui najat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Breakfast needs some improvement but overall the hotel is good.
Stayed 8 nights in Sep 2024

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Faisal

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Room was nice and clean. Staff was rude and i booked this Property only for the swimming pool. It was closed and no body give us update or notice. They didn't compensate. Terrible experience. I could have booked same kind of rrom somewhere else with half price that i paid them. Apart from that breakfast was good. Cleanliness was good
Stayed 3 nights in Sep 2024

2/10 Terrible

ROBERT

Stayed 2 nights in Jun 2024

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Whilst the property was fine, they arranged on ground transport with a mob of shysters. We arrived at arranged meeting place, all staff were playing with their phones and none seemed to be our booked transport. None of them had our names registered in their system. 1 said they could take us, but to wait, never saw them again, then a second did the same and after 20 minutes we took a taxi (at half the cost of the booked transfer). On arrival at the hotel, transfer had called the hotel to say WE were a no show. Hotel staff then blackmailed us into paying the Euro 60 by refusing to hand our passports back until we did. After some discussion and return of passports, hotel staff paid half and only half back. Every where we went in that area, someone was after a piece of the action, wanting to sell us something we didnt want at exorbitant prices. Counterfeit luxury goods (watches, bags etc) abound. I would not go there again.
Stayed 2 nights in Aug 2024

8/10 Good

Ali, Baabda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has potential but lacks investment
The hotel turned out to not be what was advertised at time of booking. The pool, spa and gym area is rundown, and clearly needs investment. If this had been rectified prior to my arrival then I would be giving this hotel a 5 star review.
Stayed 6 nights in Aug 2024

8/10 Good

Ali, Baabda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good
Stayed 3 nights in May 2024

6/10 Okay

Besma Ben

Breakfast very poor ( very limited choices) and stuff not welcoming on the restaurant / hygiene level is not good enough/ room not clean enough for me/ not recommended 😔
Stayed 5 nights in May 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Flooring

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of black mold in the room and washroom. Very bad people in the front desk I’ll call my bank to get the full refund. Have videos and picture proof of the room
Stayed 3 nights in Jan 2024

2/10 Terrible

Alipor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms are very old specifically the washrooms. The hotel management scheduled maintenance work at night and the noise from maintenance drilling and cutting kept me and my sick kids awake all night prior to our flight. When i called the receptionist he refused that there work happening and when i kept calling he finally accepted that construction was going on. Terrible experience. Also the location is tough for the taxis to get in.
Stayed 3 nights in Jan 2024

8/10 Good

Ali, Baabda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2023

2/10 Terrible

Sabine

Disliked: Cleanliness, property conditions & facilities
Stay as far away from this hotel as you possibly can. First the room. The mattresses are hard like concrete. I even switched my room and still unbelievable uncomfortable. There are no lights on the room besides the end table lamps. The room phone was not working, so you can't call the front desk. The bathrooms are moldy and the sockets ripped out of the walls. I wish I could attach the pictures I took. Then, the pool and sauna area. It's actually nice down there. The pool super cold but manageable. One evening I went to the pool and then the Turkish bath. As every time, I lay face down on the middle table relaxing. I did notice somebody walk in but didn't really pay to much attention. All of a sudden this dude starts rubbing my back. I was like woooooo hold on. Stop! I got up and this dude was completely naked with a hard on standing in front of me. I got really mad and walked outside after he told me common just one time only one time. I told the pool guys and management. Nothing was done any this guy. They seen him so why not address this. Then I switched hotels and as I'm standing outside this hotel talking to the taxi guy, talking about the price I'm putting my backpack in the car and as I'm want to put my suitcase in, he speeds off with all my money, passport everything gone!!! Please stay away from this hotel.

2/10 Terrible

Jack

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel that you have miss sold this hotel. You have listed it as a 4 star hotel with spar. I dont see a spar down stairs. The pool has broken lights. The jacuzzi doesnt work. The pool fountain is broken. The pool isnt even heated. The steam room is broken. The GYM is out of service. The hair salon isn’t in service. The Turkish bathrooms look dirty. The only thing down there that was working until today was the sauna. And now that doesn’t work any more !!
Stayed 7 nights in Nov 2023

6/10 Okay

Nedzad

Liked: Cleanliness, staff & service, amenities
staf very good
Stayed 6 nights in Oct 2023

6/10 Okay

Waqar

Liked: Cleanliness, property conditions & facilities, room comfort
No gym in the hotel
They claim they have gym, but there is no gym in the hotel.
Stayed 3 nights in Oct 2023

6/10 Okay

Nataliya

Location
Stayed 4 nights in Oct 2023

10/10 Excellent

meryem

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Where to start, bed too hard, quilt too heavy, pillows clumpy. The shower oh the shower, black mould everywhere, broken and missing tiles, leaking hose. The toilet bowl directly in front of the basin making the sink unusable. The shower door opened outwards which left no room to enter. What a game, I had to stand on the toilet out of the way, naked, open the shower door and enter that way. The breakfast very limited. Luckily that was it, the sevice was great and the evening restaurant was to die for. Everything we ordered was cooked and presented to perfection. Very tasty and moreish. We avoided it thinking the food elsewhere would be better yet all along the best was right upstairs.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nusrat

Stayed 5 nights in Sep 2023

10/10 Excellent

Dusko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023