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Divan Istanbul City

4.0 star property

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Photo gallery for Divan Istanbul City

Terrace/patio
Property preview
Lobby sitting area
Couples treatment rooms, sauna, Swedish massages, massages
Daily continental breakfast (EUR 15 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Spa
  • Gym
  • Breakfast available
$141
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Buyukdere Cad No 84, Istanbul, Istanbul, 34378
  • Place, Mecidiyekoy Square
    ‪8 min walk‬
  • Place, Trump Towers Istanbul
    ‪10 min walk‬
  • Place, Istanbul Cevahir Shopping and Entertainment Centre
    ‪12 min walk‬
  • Airport, Istanbul (IST)
    ‪35 min drive‬

Room options

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, minibar, in-room safe, desk

Junior Studio Suite

7.0 out of 10
Good
(4 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Economy Single Room, 1 Twin Bed

7.6 out of 10
Good
(20 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

8.8 out of 10
Excellent
(21 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

7.6 out of 10
Good
(4 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

8.6 out of 10
Excellent
(77 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Divan Istanbul City

4-star hotel in Şişli
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Divan Istanbul City offers 162 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 36-inch LED televisions come with premium satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Istanbul hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Divan City Spa has 2 treatment rooms including rooms for couples. Services include Swedish massages and massages. The spa is equipped with a sauna. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
In addition to a full-service spa, Divan Istanbul City features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Divan Istanbul City has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Divan Pub - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Divan Over time - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered valet parking on site (EUR 12.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Divan Over time
  • Divan Pub

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Sauna
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per stay, plus a deposit of EUR 150 per stay
Welcoming dogs and cats only
Food and water bowls and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 5)
  • Covered valet parking fee: EUR 12.5 per day (in/out privileges)
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 35 per pet, per stay
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 10985

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Divan Hotel
Divan Hotel Istanbul City
Divan Istanbul City
Divan Istanbul City Hotel
Divan Istanbul City Hotel
Divan Istanbul City Istanbul
Divan Istanbul City Hotel Istanbul

Divan Istanbul City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Imad Naif

Liked: Cleanliness, staff & service
Close to vibrant atea
Stayed 3 nights in Sep 2025

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, amenities
Location.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very convenient location Front desk manager was very helpful and nice Loved it
Stayed 7 nights in Sep 2025

4/10 Poor

Okan

Business traveler
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Ala

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Giorgio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean and hospitable
Stayed 2 nights in Aug 2025

10/10 Excellent

Perihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Perihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

cengiz

Traveled with partner
Liked: Staff & service, property conditions & facilities
Location good
Stayed 2 nights in Aug 2025

8/10 Good

Serkan

Stayed 1 night in Aug 2025

10/10 Excellent

Perihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful stay

Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Stayed 5 nights in Jul 2025

10/10 Excellent

Gunay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Perihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Charming Hotel!

It was an amazing experience to stay such an elegant and high-quality hotel in a very central location in Istanbul! Kudos to the hotel employees for their professionalism and hospitality!
Stayed 1 night in Aug 2025

2/10 Terrible

Perihan

Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Zulkhumor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doesn’t deserve to be Divan brand!!!! Terrible!

First of all staff doesn’t care at all about guests, I don’t expect 5* service of course, but at least they need to deserve their salary and brand Divan, seems like they are working for free. Rooms are sooo old , no tooth brush and paste, towels are terrible and smelly. As a hotelier i can say that i would Never recommend this hotel!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Gürkan, Maltepe

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

h

Traveled with group
Great location, and a wonderful staff throughout. Will definitely book again on next visit.
Stayed 7 nights in May 2025

8/10 Good

Olga Lindenvald

Liked: Cleanliness, staff & service
It was not bad, it was no good. Really good stay for 5 nights for almost 400€. BUT!!! No one told me that there is a сonstruction near hotel and it’s impossible to sleep due to the noisy highway near hotel and construction 😡😡😡 Therefore never again because of noise
Stayed 5 nights in May 2025

6/10 Okay

Hassan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in May 2025

6/10 Okay

Ahmad

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope we had the same expereince as wedid couple years ago in Asian side We had the ask for coffee too manytimes. House keeping in morning doesn't bring it you got make 2 to 3 calls to get it The gym and spa are not top notch i would give 3 stars not a 4 stars hotel for turkey.the smells is killing hope we had better exper3ibce of fafor is bad you cant We had 1000 times bwtterhotel than this o e
Stayed 4 nights in May 2025

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Reception stuffs are nice and helpful. Location is convenient about 4 minutes to T1 Tram.
Stayed 1 night in Apr 2025

8/10 Good

anahita

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025