DoubleTree by Hilton Hotel Istanbul - Piyalepasa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Istanbul - Piyalepasa

2 restaurants, international cuisine
Front of property - evening/night
Gym
2 restaurants, international cuisine
King, Suite, 1 Bedroom, Terrace | Living room | LCD TV, MP3 dock

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Spa
  • Breakfast available
  • Housekeeping

Explore the area

Map
Kaptanpasa Mah., Piyalepasa Bulvari 5, Istanbul, 34440
  • Pera Palace Hotel
    16 min walk
  • Istiklal Avenue
    18 min walk
  • Galata Tower
    3 min drive
  • Istanbul (IST)
    31 min drive

Room options

King, Suite, 1 Bedroom

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double or Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

King, Suite, 1 Bedroom, Terrace

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Triple Room, 1 Queen Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Istanbul - Piyalepasa

5-star hotel in Taksim
This smoke-free hotel features 2 restaurants, a bar/lounge, and a sauna. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a rooftop terrace, a conference center, and a spa tub are onsite.
DoubleTree by Hilton Hotel Istanbul - Piyalepasa offers 203 air-conditioned accommodations with MP3 docking stations and minibars. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
DoubleTree by Hilton Hotel Istanbul - Piyalepasa features a spa tub and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center. Event facilities measuring 5059 square feet (470 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

DoubleTree by Hilton Hotel Istanbul - Piyalepasa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Monte - This restaurant specializes in international cuisine.
Atrium - This lobby lounge specializes in international cuisine.

Languages

Arabic, English, Farsi, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Self parking on site (TRY 280 per day)
  • Valet parking on site (TRY 279 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: TRY 700 for adults and TRY 700 for children
  • 2 restaurants
  • A bar/lounge
  • Free manager's reception (select days)

Restaurants on site

  • Atrium
  • Monte

Things to do

  • Library
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,059 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately TRY 700 for adults and TRY 700 for children
  • Airport shuttle fee: TRY 2300 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: TRY 280 per day
  • Valet parking fee: TRY 279 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 13834

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

DoubleTree Hilton Hotel Istanbul Piyalepasa
DoubleTree Hilton Hotel Piyalepasa
DoubleTree Hilton Istanbul Piyalepasa
DoubleTree Hilton Piyalepasa
DoubleTree by Hilton Hotel Istanbul - Piyalepasa Hotel
DoubleTree by Hilton Hotel Istanbul - Piyalepasa Istanbul
DoubleTree by Hilton Hotel Istanbul - Piyalepasa Hotel Istanbul

DoubleTree by Hilton Hotel Istanbul - Piyalepasa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 768 reviews" "
Rating 8 - Good. 203 out of 768 reviews" "
Rating 6 - Okay. 110 out of 768 reviews" "
Rating 4 - Poor. 61 out of 768 reviews" "
Rating 2 - Terrible. 84 out of 768 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mehdi, Sunny Isles Beach

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
They tried to charge me twice. While I already fully paid for my stay ahead of time, they charged my card again when I checked out. There is still a pending charge on my card statement and they are responding.
Stayed 7 nights in Aug 2024

8/10 Good

Kristine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is in a great location, easy to catch the bus or call a taxi. Overall staff were helpful and eager to help, when we had some issues with dirty towels they helped and fixed the issue right away. Check in and check out were simple and room was quiet with good AC. Overall we liked staying here.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
The lobby is great. The location is weird. In Room 401 the bathroom stinks. The reception and guest relation staff need training. When you have a problem, first they blame you. Then lie. When you are enraged, offer remedy, but it is so humiliating that you decline. Their motto towards guests is “we do not care”.
Stayed 1 night in Jul 2024

10/10 Excellent

ghulam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very professionally maintained
Stayed 5 nights in Jul 2024

10/10 Excellent

Faris

Liked: Amenities
It was so nice and full respectful staffs
Stayed 4 nights in Jun 2024

10/10 Excellent

Ahmad

Stayed 3 nights in Jun 2024

10/10 Excellent

Azhar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, guest relations (mainly Tolga and his colleague) made me feel valued and welcome and were also very helpful in organising excursions and extras I wanted included for my anniversary, great customer service & experience overall.
Stayed 4 nights in May 2024

6/10 Okay

Solar

Traveled with family
Disliked: Staff & service, property conditions & facilities
Poor
I don’t think this hotel matched the level of Hilton hotel. It claimed to be 5star but no service as five start. Room was not so clean. This hotel asked for deposit 100$ and they promised us it will be returned in 30 days max but they never did return the deposit.
Stayed 3 nights in Feb 2024

10/10 Excellent

Emanuel

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashkin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Yisset

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice . All amenities you have inside hotel . Transportation easy upon request from desk. Nice and clean. Will definitely recommend this hotel .
Stayed 17 nights in Mar 2024

2/10 Terrible

jassim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Emine

Traveled with partner
Stayed 3 nights in Dec 2023

10/10 Excellent

Binyam

Stayed 4 nights in Dec 2023

10/10 Excellent

Muhammad

10/10 Excellent

omid

Business traveler, Traveled with family
Liked: Staff & service, amenities
everything with hotel is good except the twalet smell was inside the room and was very very bad
Stayed 2 nights in Nov 2023

8/10 Good

Ananth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and the accommodations. Preferred to have a shower than a bath tub. Shower faucet was too hard to open and close.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mindi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Türkiye!!
It was really nice, I just have one complaint! I asked the front desk if all the rooms came with complimentary breakfast and he said yes but the next morning the check in person said we did not have it for our room number. Having everyone on the same page with the same info, would be fantastic!
Stayed 1 night in Oct 2023

2/10 Terrible

Zafar

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Max i don’t like room services is not good you have to call for the bathroom needs and other stuff big hotel but i don’t like the services most of the people are rude behavior
Stayed 6 nights in Sep 2023

2/10 Terrible

NAMIK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They don't have mail order, shower was moving, Otopark is extra fee and too much
Stayed 1 night in Sep 2023

8/10 Good

Wael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Air conditioning was down . Charged us extra for 5 year old child
Stayed 3 nights in Jul 2023

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jun 2023

8/10 Good

zakir

Stayed 4 nights in Jun 2023

2/10 Terrible

Ibrahim

Stayed 2 nights in Jun 2023