2/10 Terrible
saif
Business traveler, Traveled with family
Nov 25, 2024
Well I had so many issues with my
First stay my reservation was double room and I got small and tight room I asked the recipe and they said this is the room which is wrong by the time I was looking for a hotel in Istanbul I found way better prices but Because I’m a customer with Hilton I did not mind to pay more to relax and get everything in point but I was super disappointed and my wife as well. I paid almost 850$ for 5 nights
Second when I got the room was smell so bad and dirty so I had to change the room which is uncomfortable for me since I was travelling and tired.
Third the breakfast was not included and was not mentioned on the description when I booked.
Fourth the parking is terrible so I felt like I’m getting wrapped I had to pay 20$ every night for parking since I got towed first night and I paid more than 120$ to return the car.
Last when start raining the selling was leaking in our clothes and I had to move again to different room.
Overall I’m so sad to get this experience from Hilton.
saif
Stayed 5 nights in Nov 2024