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Erboy Hotel

4.0 star property

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Photo gallery for Erboy Hotel

Front of property - evening/night
Standard Triple Room | Premium bedding, minibar, in-room safe, desk
Restaurant
Reception
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Ebussuud Cd. No:18, Sirkeci, Istanbul, Istanbul, 34410
  • Hagia Sophia
    ‪10 min walk‬
  • Grand Bazaar
    ‪12 min walk‬
  • Blue Mosque
    ‪17 min walk‬
  • Istanbul (IST)
    ‪50 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, minibar, in-room safe, desk

Family Quadruple Room

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About this property

Erboy Hotel

4-star Istanbul hotel, connected to a rail/subway station in Istanbul City Center
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Erboy Hotel offers 84 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a meeting room and coworking spaces. This Mediterranean hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in December 2020.

Erboy Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Erboy Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 10 per night), from 8:30 AM to 6:00 PM
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Library
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Double-glazed windows
  • Mediterranean architecture
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per night (3281 ft away; open 8:30 AM to 6:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20141

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Erboy
Erboy Hotel
Erboy Hotel Istanbul
Erboy Istanbul
Hotel Erboy
Hotel Erboy Istanbul
Hotel Istanbul Erboy
Istanbul Erboy
Istanbul Erboy Hotel
Istanbul Hotel Erboy
Erboy Hotel Hotel
Erboy Hotel Istanbul
Erboy Hotel Hotel Istanbul

Erboy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 660 reviews
Rating 8 - Good. 213 out of 660 reviews
Rating 6 - Okay. 38 out of 660 reviews
Rating 4 - Poor. 8 out of 660 reviews
Rating 2 - Terrible. 5 out of 660 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Wael

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The building is clean. Rooms are reasonably sized for Sultanahmet area. It is walking distance to Hagia Sofia and Sultanahmet as well as Eminönü and Egyptian Bazaar. Staff were a mixed bunch. One who checked us in was courteous, the rest were unhelpful and in fact downright rude. Breakfast was meh. They charged us for a water bottle. Given the many options available in the area I doubt I would stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

mayra

Stayed 2 nights in Nov 2024

8/10 Good

Hester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

charu

Stayed 1 night in Aug 2024

2/10 Terrible

Salim

Disliked: Cleanliness, staff & service, property conditions & facilities
Erboy Hotel, Istanbul This recently opened hotel boasts a convenient location and a generally clean environment. The restaurant service staff and room service personnel are commendable for their helpfulness. However, the reception and administrative staff exhibit the opposite attitude. Notably, guests who check in at night may be assigned the least desirable rooms (e.g., my room 401or the previous 502), with promises of a room change the next morning that are not honored. This practice reflects poorly on the hotel's reputation, as it contrasts with the customary practice in many hotels of upgrading a guest's room during their first visit to create a positive impression and encourage repeat business. Unfortunately, Erboy Hotel seems indifferent to the guest experience, particularly for those who book through third-party platforms like Expedia. In contrast, guests who pay in cash appear to receive superior service. Based on my experience, I will not be returning to Erboy Hotel in the future.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and excellent. The staff were very friendly and helpful. Lastly the location of the hotel is fantastic, walking distance to the cistern, Hagia Sophia, blue mosque and tramline
Stayed 4 nights in Jul 2024

8/10 Good

FERNANDO, Weston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vlad

Stayed 6 nights in May 2024

10/10 Excellent

Aryan

Stayed 3 nights in May 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to various tourist attractions. The front desk staff are friendly and professional, especially Ali, great service. Highly recommend this hotel.
Stayed 2 nights in May 2024

8/10 Good

Mohammed

Traveled with family and small children
Liked: Cleanliness
The hotel was okay, it was clean but the actual facility of bathroom were rather poorer then expected, shower too small, shower doors didn’t close properly, the door to the bathroom was made up off mirror in chipboard type frames and not pleasant. Very little storage for clothes. Breakfast was rather poor, very limited choice, it was very basic. Staff smoking on corridors, could spell it all the time. Not worth the price tag.
Stayed 7 nights in Apr 2024

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff very helpful And kind. Gave my daughter a Fruit tray as a birthday gift, which was very thoughtful. Would definitely stay here again if I come back to the area
Stayed 2 nights in Mar 2024

8/10 Good

Mohammed Shehzad Hamim

Liked: Cleanliness, staff & service, property conditions & facilities
First of all, I would like to say that the staff was brilliant and everyone was so kind. In terms of the room, it's very cosy and comfortable. Not the biggest room but it was still very spacious for 2 people. The location is excellent, all main sites are closeby with ATMs very close to the hotel. The breakfast buffet isn't the best in terms of selections but it's alright. It would be great if the hotel could offer an ironing board and iron for the room instead of just laundry service.
Stayed 2 nights in Feb 2024

2/10 Terrible

Julius

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Small beds No proper sheets - must request daily They are not happy with you and treat you poorly if you do not take breakfast with them. They pressured us to buy New Year dinner with them. Their offers are often pricey and not worth the money; just like their breakfast- low class This is definitely not 4 Star- don’t blindly trust Expedia star rating anymore. No proper cleaning Floor often too vacuumed Utilities, water not provided No tea/ coffee When requesting the utilities mentioned, they would give excuses saying no key, give tomorrow etc Sometime no tissue paper on the holder Only 2 coffee sachets left in the room They mislead our Uber driver saying we left to airport When asked they said they can get you another taxi (they charge 50 Euros for the trip) They were rude; unkind and made our stay difficult. Very unprofessional. Mostly men. The manager was a woman who was so incompetent and weak. She got nothing resolved. Things only worsened after we complained to Expedia.
Stayed 8 nights in Dec 2023

10/10 Excellent

Keval

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Egle, Ali and other staff very helpful. Ideal location. Only criticism would be that the breakfast was increased from €10 to €15 and we found it too expensive for what was on offer especially as it was mainly cold foods. Apart from that, would definitely recommend the place.
Stayed 5 nights in Dec 2023

6/10 Okay

ASMEER

Stayed 5 nights in Dec 2023

6/10 Okay

Yasin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is located in a very good location, near to the main tourist attractions. Metro, train and ferry terminals are in walking distance to the hotel along with a good variety of restaurants, shops and takeaways. Had a room booked for a week with two single bed at this hotel. This room was decent in size. Rooms were clean and cleaned daily by the lovely lady. The beds in the room were found to be uncomfortable for me and my friend. Hard, extra stiff mattresses made getting a good nights sleep difficult. The single beds are on the small size, with my feet sticking out the bed (I’m 6ft). Beds moved very easily due to the laminate flooring in the rooms. We had paid for breakfast at this hotel which I feel was a mistake. Poor quality of food and variety. I have stayed in Istanbul hotels offering free breakfasts with better quality and variety therefore was disappointed having paid extra for this level of breakfast. The staff were friendly and warm, always acknowledging you on entering and exiting the hotel. However I was left bemused on checking out when the staff failed to open the door whilst I juggled two suitcases and a bag. I was most disappointed at this. I had arranged a transport service with the hotel. Paid with a combination of euros and GBP on checking in but when paying for the airport transfer in advance of checking out was told GBP is not accepted, some consistency lacking. Overall this could be a good hotel with some changes.

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
the location , breakfast , the rooms, the people working here all of the them, first day it was a lady that spoke very good English and an older man that was supper nice like someone that you already met before. overall pleasant stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Pua

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the holidays
I really like the stay. We were upgraded to suite. It’s nice and comfortable! We enjoyed the 3 days stay at the property. It near to shopping/ food/ places of interest! Great staff and service. Especially, the old bed boy! He is great!
Stayed 3 nights in Oct 2023

10/10 Excellent

Bowei

Traveled with family
Friendly staff and quiet room.
Stayed 5 nights in Oct 2023

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 5 days, in September 23. Nice updated hotel. Location is superb. Staff is polite, welcoming and all speak English. Rooms are on smaller side but sufficient. Mattress was comfortable, no noises or smells. Short walking distance to restaurants, historic sights, public transport. Would recommend this place, and I would stay there again.
Stayed 5 nights in Sep 2023

10/10 Excellent

Susan

Stayed 4 nights in Sep 2023