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Eresin Hotels Topkapi

5.0 star property

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Photo gallery for Eresin Hotels Topkapi

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Lobby sitting area
Interior entrance
Premium bedding, minibar, in-room safe, desk
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Millet Caddesi 186 Topkapi, Istanbul, Istanbul, 34104
  • Fatih Mosque
    ‪5 min drive‬
  • Taksim Square
    ‪9 min drive‬
  • Sultanahmet Square
    ‪9 min drive‬
  • Istanbul (IST)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

  • 312 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Senior Suite

Premium bedding, minibar, in-room safe, desk

Senior Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Eresin Hotels Topkapi

5-star hotel in Istanbul City Center
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Eresin Hotels Topkapi offers 251 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Aqua Life & Spa has 6 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Eresin Hotels Topkapi features an indoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 14 meeting rooms, and coworking spaces. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Eresin Hotels Topkapi has designated areas for smoking.

A complimentary manager's reception is offered each day.
Eresin Hotels Topkapi has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 10 per day)
  • Secured, covered valet parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 17 and up; guests providing vaccine record must have received complete vaccination at least 10 days prior to check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Outside food and beverages are not permitted on the premises. Detected items will be stored and returned at check-out.
This property will place a credit card authorization for the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: EUR 10 per day
  • Covered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drink is not permitted on the premises.
Property Registration Number 4395

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Eresin Topkapi Hotel Istanbul
Eresin Topkapi Istanbul
Eresin Topkapi
Eresin Hotels Topkapi Hotel
Eresin Hotels Hotel
Eresin Hotels
Eresin Topkapi Hotel
Eresin Hotels Topkapi Hotel
Eresin Hotels Topkapi Istanbul
Eresin Hotels Topkapi Hotel Istanbul

Eresin Hotels Topkapi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Liked: Staff & service, amenities, property conditions & facilities
Smoth check in and check out, clean room, very helpful staff. Special thanks to Mrs. Ece in the reception she was so helpful. Sure i will be here again whenever i will be in Istanbul.
Stayed 6 nights in Dec 2024

10/10 Excellent

Recep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Hoda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

RITA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the gym, pool and spa. Breakfast was excellent. Also, it was very convenient to have the tram station so cloae
Stayed 1 night in Nov 2024

2/10 Terrible

noha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Værste oplevelse nogensinde! Værelset var dårligt og der var ingen kloak på badeværelset. Og da vi så tjekkede ud skulle vi betale for en ekstra nat!
Stayed 10 nights in Nov 2024

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby, facilities and staff are all fantastic, but the rooms themselves are old and shabby with no comfortable touches or decor. It is also noisy at night in the corridors, even after moving rooms because any street facing rooms can hear the traffic and sirens through the windows.
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel outside main tourist area, accessible.
The hotel is a little dated but it was clean and comfortable for us. The beds were hard but that is how we prefer it. The staff were friendly and helpful. The location is a little out of the way from the tourist spots but the public tram system is right in front and very convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime, Panama

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel Muy buena atención

10/10 Excellent

arta

10
Love Them, emra Got os a taxi 4 IN the morning for the airport and Waked US op, to be sure we made it at the time
Stayed 4 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Far from points of interest
Stayed 1 night in Oct 2024

10/10 Excellent

Mehmet hakan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Tahir

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Sep 2024

8/10 Good

faris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the manager named Tekin and front desk staff named Aldi’s. The manager treated me and my wife with respect and he became like a close friend to us, I can say he is the reason for me to write this review beside Aldi’s that she was more than excellent. I recommend any one want to visit Istanbul to go and stay there.
Stayed 8 nights in Sep 2024

10/10 Excellent

Shahid

Stayed 3 nights in Aug 2024

2/10 Terrible

Maligeye

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are not friendly and have poor communication skills. They do not smile or greet you. We asked for directions to a popular attraction site and the member of staff said they have no idea. It is almost like they do not live in the country. The breakfast buffet did not have enough variety. There were flies on the food and it did not taste nice. You need to pay 3 euros for an omlette which is a joke. The room was spacious however the bathroom was small. This hotel is not worth 5 stars! The only positive is that the metro is 5 mins away and there are taxis nearby.
Stayed 6 nights in Jul 2024

8/10 Good

Samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not busy as the Sultan Ahmet area, but there was not much to do around until you take the train. Also, there needs to be AC in the property not just in the rooms. The staff and management wete helpful and friendly.
Stayed 1 night in Jul 2024

8/10 Good

Johanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Manoj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is ideal with a bus and tram stop within a 2 min walk,so getting to all the main tourist spots is cost effective. Hotel is somewhat daed but is clean and comfortable and is in good condition.Definitely recommend
Stayed 3 nights in Jun 2024

8/10 Good

Quazi

Liked: Cleanliness, staff & service
Unfriendly staff!
Stayed 1 night in Jul 2024

6/10 Okay

Ferough

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stuff were not helpful and kept looking busy and after 3-5 mins of waiting for them I had to ask if they will help me and then they acknowledged and helped in checking me in. Also, they wouldn’t order taxi for me and said they are offering airport transport for 70 Euros. I had to walk out to street and wave a taxi which took me to Istanbul Airport for ~$25.
Stayed 1 night in Jun 2024

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities
excellent
Stayed 1 night in May 2024

10/10 Excellent

BERISLAV

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gokce, Kent

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible parking garage.
Stayed 1 night in May 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so kind! Loved my stay!
Stayed 3 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in May 2024