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Esra Sultan Petrol Hotel

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Photo gallery for Esra Sultan Petrol Hotel

Staircase
Exterior detail
Property amenity
Terrace/patio
Interior entrance

Reviews

3.6 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Divanyolu Caddesi dr eminpasa sokak no2, Sultanahmet, Istanbul, 34122
  • Sultanahmet Square
    2 min walk
  • Basilica Cistern
    3 min walk
  • Turkish and Islamic Art Museum
    5 min walk
  • Istanbul (IST)
    57 min drive

Room options

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Front of property

Hotel Esve Istanbul

Breakfast included
Free WiFi
Laundry
Housekeeping
5.0 out of 5, Exceptional, (4)
The price is $100
per night
$113 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Esve Istanbul

About this property

Esra Sultan Petrol Hotel

Hotel in Sultanahmet
Along with a rooftop terrace, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Esra Sultan Petrol Hotel offers 17 accommodations with minibars and slippers. LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Esra Sultan Petrol Hotel features a rooftop terrace, concierge services, and dry cleaning/laundry services. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Istanbul hotel also offers a front-desk safe and an elevator.

Esra Sultan Petrol Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.

Languages

English, French, German, Indonesian, Malay, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 10:30 AM for a fee: EUR 4 for adults and EUR 3 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day, plus a deposit of EUR 5.00 per day

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 5.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 4 for adults and EUR 3 for children
  • Airport shuttle fee: EUR 30.00 per vehicle
  • Airport shuttle fee per child: EUR 15.00 (one-way), (up to 6 years old)
  • Pet deposit: EUR 5.00 per day
  • Pet fee: EUR 5 per pet, per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Esra Petrol Hotel
Esra Sultan Petrol
Esra Petrol
Esra Sultan Petrol Hotel Hotel
Esra Sultan Petrol Hotel Istanbul
Esra Sultan Petrol Hotel Hotel Istanbul

Esra Sultan Petrol Hotel Reviews

Reviews

3.6
Rating 10 - Excellent. 10 out of 142 reviews" "
Rating 8 - Good. 6 out of 142 reviews" "
Rating 6 - Okay. 15 out of 142 reviews" "
Rating 4 - Poor. 18 out of 142 reviews" "
Rating 2 - Terrible. 93 out of 142 reviews" "

3.2/10

Cleanliness

4.6/10

Staff & service

4.0/10

Amenities

3.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
best location. in front of Sultanahmed Tram station. hotel change name tu BUFES.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nightmare. The rooms weren't clean and nobody during the day was there to clean. Although this hotel was not cheap.
Stayed 4 nights in Dec 2019

4/10 Poor

Fareed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
I like the hotel because the location is strategic near to Hagia Sophia and blue mosque and in the center of happening area's.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the room wasn’t available so they put us in another hotel for one night. This hotel turned out to be a dump and was probably the worst hotel I have ever had the misfortune to stay in. When we returned the following day, our room still wasn’t available and we were told to return in an hour. This we did only to find it still wasn’t ready. We went away and returned again after another 90 minutes to find the room still wasn’t ready. This time I went to see the room only to find a guy in there with a paint roller putting emulsion on the walls. The guy on reception honestly thought it would be fine if after the painter had finished, we moved straight in. I corrected him on this misapprehension and informed him that I didn’t want to spend my holiday breathing in the smell of fresh paint. The chap on reception was barely able to speak English and so in the end, I had to contact Expedia to get them to arrange an alternative hotel. To be fair to Expedia, they did manage to sort things pretty quickly and found a better hotel a short distance away which we accepted. So in summary, I would not recommend Esra Sultan Petrol Hotel.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 19 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we get into hotel no one at the reception have to stay at reception for more than 2 hours then one guy came in and said your room got prob so we have to move u to other hotel..we really struggled alot..will not recommend anyone.need compensation
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
its not for human beings, you should stop working with them
Stayed 4 nights in May 2019

4/10 Poor

Verified traveler

Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Liked every bit of our staying in the hotel, its location, transport
Stayed 6 nights in Mar 2019

4/10 Poor

Isaac

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Elizabeth

I am allergic to bed bug bites. After reading a number of reviews referring to bedbugs in the rooms we did not check into this hotel. Could not risk it. We therefore abandoned this booking.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

6/10 Okay

Ash

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location Dirty rooms Toilet seat not fixed despite asking 3 times Holes in sheet and dirty sheets Cupboard doors broken.blocked drains Blicked
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bedbugs bedbugs bedbugs i was very upset with my stay , lots of bedbugs , bathroom was too small , bathroom flush wasnt proper.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
You get what you pay for... the location is simply fantastic, close to everything!
Stayed 6 nights in Oct 2018

2/10 Terrible

Siti Khadijah

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointing
We booked a room for a night only. Reception was fast friendly and helpful. Location is superb, located in front of sultanahmet tram station. Lift available. However room was terrible. Airconditioner not functioning, broken and no aircond remote provided. Floor is sticky kinda like oily texture. Beds, pillows and sheet are dirty. Beds terrible condition with plywood sticking out from the bed. Toilet is very dirty. Shower leaking, and the hotel only apply celotape to cover the leak but it's not helpful at all. Molded pipe. Toilet door not good. My friend trapped inside the toilet. The most terrible stay I've ever been to.
Stayed 1 night in Sep 2018

2/10 Terrible

Izzy, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book,Bed Bugs
Hotel wasn't good,Stairs got bits missing,room had no latch on window,dodgy extension wire,BED BUGS!!,old bed and mattress,no coat hangers,shower head leaking. Only Positive is the position of hotel,which is opposite Sultanahmet Tram Stop and the Mosque
Stayed 4 nights in Sep 2018

2/10 Terrible

PIRAN

Its dirty
Is very bad
Stayed 9 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Broken locks and bed bugs
Lock didn't work to our room. They said not to worry but had to insist we get a room with a lock. They changed the locks for us which was great. However the room we found to be crawling. Roches in the bathroom and little bugs in the bed
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel good location
Bed bugs everywhere I killed about 15 in one night. Location was very good.
Stayed 14 nights in Jul 2018