Galata Palace Hotel

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January 2025

Photo gallery for Galata Palace Hotel

Deluxe Double Room | Premium bedding, minibar, in-room safe, soundproofing
Property entrance
LCD TV
Property grounds
Standard Room | Living area | LCD TV

Reviews

5.6 out of 10

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Kemankes Mah., Gumruk Sk., No: 7, Karakoy, Beyoglu, Istanbul, Istanbul, 34425
  • Istanbul Cruise Ship Terminal
    2 min walk
  • Galata Tower
    7 min walk
  • Galataport
    8 min walk
  • Istanbul (IST)
    46 min drive

Room options

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Double Room

  • Sleeps 3
  • 1 King Bed

King Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Deluxe Double Room

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Galata Palace Hotel

Hotel in Istanbul City Center
This hotel features a restaurant, valet parking, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Galata Palace Hotel offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Istanbul hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Istanbul hotel also offers a library, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Galata Palace Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Galata Palace Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Valet parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A restaurant

Things to do

  • Library
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Valet parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 2022-34-1668

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Galata Palace Hotel
Galata Palace
Galata Palace Hotel Hotel
Galata Palace Hotel Istanbul
Galata Palace Hotel Hotel Istanbul

Galata Palace Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 7 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 5 out of 45 reviews" "
Rating 4 - Poor. 12 out of 45 reviews" "
Rating 2 - Terrible. 12 out of 45 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

2.8/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Disliked: Cleanliness
The mould in the shower is inches thick. The skirting boards and cornices are falling off, the air conditioner doesn’t work. Expedia are not helpful at all. The whole experience has been very disappointing
Stayed 6 nights in Jul 2024

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, dirty, dark and no maintenance. Lights were.dull and.just hanging. Bed had good mattress but base was collapsed in one corner so mattress sagged at head. Door to balcony had big gap around it, wouldn't open or close. Balcony was cover in bird feather and poo. Not that we could get out anyway. Had to turn off air conditioner because it was so noisy. Carpet was disgusting. Staff were indifferent. The pictures on Wotif aren't the same as the rooms in this hotel. This is the second time we have booked through Wotif in Turkiye and this has happened. Won't be using Wotif to book any hotels in the future. They need to vet their clients better. Very disappointed in the dishonesty of the hotel and Wotif. We don't mind basic accomodation, in fact we normally stay in cheaper places. However being cheap doesn't mean some cleaning and maintenance standard can't be adhered to.
Stayed 1 night in Jul 2024

2/10 Terrible

Hesham

Stayed 2 nights in Jul 2023

2/10 Terrible

recep

Stayed 3 nights in Aug 2022

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, room comfort
Lovely Hotel
Amazing location close to all Karaköy İstanbul activities and Galata area and Galata new port. Staff polite and friendly. good service I have received there. I stayed one night so I didn't face the hotel bad side. Same as what happened in other three hotels during my long vacation stay.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Staff & service
Old Hollywood movie Hotel
The lobby of the hotel is hollywood movie memorabilia. The rooms are themed after cities around the world. The bathroom was spacious so was the room. Unfortunately, the room needed some loving, the wall paper was coming down. The bed was missing parts of the headboard, the ceiling had lots of water damage. Overall, it was a good stay, solid wifi.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveler

Stayed 4 nights in Oct 2020

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyat fayda dengesi iyiydi.Odalar gayet temiz ve rahat.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Istanbul
The hotel was lovely. The complimentary breakfast was delicious and fresh. The bed was memory foam and very comfy. Only complaint was there were no blankets, only sheets on the bed. We could have asked the front desk for a blanket, but didn't. We used the extra sheets from the cot for more warmth. Not too bad. Excellent hotel, would recommend.

4/10 Poor

Conor, Dublin, Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Soulless, boring, don't bother.
We spent 11 nights in Istanbul at 3 different hotels. This was the least enjoyable for a variety of reasons, though the room and en-suite bathroom were at least spacious and in good order. We stayed here for 4 nights. Given the location on a pedestrianised side-street, it would be reasonable to assume that it would at least be a quiet location. Wrong! Taxis use this street as a rat-run, consequently the hotel's street-side tables are not as attracting as they might be. My wife was woken on several occasions by cars honking in the middle of the night. The main issue I have with the hotel was the lack of engagement from the staff. Sure, they go through the motions checking you in, taking your luggage, etc, but I got the impression that they didn't really care about my visit. When I asked about how I might take a trip to the beach, they just wrote down the name of a town nearby without any other useful info. Breakfast was rubbish. The first day there was at least a selection but on subsequent days there were simply plates prepared and covered with cellophane. The hotel has 20-ish rooms, yet during our stay we only saw 2 other guests in the hotel; this made it feel a bit like a zombie hotel. The lack of other guest didn't even prompt the staff to be more attentive to us. In summary, don't bother. You may be seduced by shiny pictures, but this place is entirely soulless. There are many, much better hotels in the same price range, where you will be treated like real guests.

4/10 Poor

Harun

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nul
Hotel pas propre et service zero Je ne comprends même pas pourquoi votre site propose cet hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Sezen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oda küçüktü fakat merkezi konumda olması, yatak konforu, duş yerinin güzelliği ve temiz olmasıyla çok güzeldi.
Stayed 1 night in Oct 2023

2/10 Terrible

Can

Disliked: Staff & service, property conditions & facilities, room comfort
Yatak başlığından çiviler çıkmış haldeydi, rutubet ve nemden tavan çürümüş, son derece bakımsız ve atıl vaziyette. Ücretiyle dahi kahvaltı yok, otopark yok.
Stayed 1 night in Jun 2022

6/10 Okay

Monica

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in May 2022

2/10 Terrible

Anton

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a real hotel. Our room was extremely diety. Urine stains on toilet seat. We left hotel after 1 night!!! Stay away from this place.
Stayed 7 nights in Mar 2022

6/10 Okay

Paavo

Disliked: Cleanliness, property conditions & facilities, room comfort
The guys in the hotel were nice but the hotel is in a bad shape. Comfy bed and luckily a warm duvet, because my room was very cold. On the other hand my friend’s room was too hot. Water may or may not come.
Stayed 2 nights in Mar 2022

4/10 Poor

Turgut

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Rina

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

ANA GERALDINA NORIEGA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo deteriorado tuve que mudarme de hotel ya habiendo hecho el pago , sucio , mal Olor , nadie hace la limpieza , alfombra con un hoyo , humedad en el techo , cortinas extra sucias ,imposible para habitar a clientes
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
İnternette gözüken odayla hiç alakası yoktu odada havalandırma yoktu temizlik kötüydü balkon kapısı harici cam yoktu. Oda çok küçüktü ve konfor olarak hiç rahat değildi. Çalışanlarda hiç ilgili değildi. Duvarlar o kadar inceydiki bütün ses odadaydı uyumak imkansız gibi bişey. Hiç memnun kalmadım odadanda verilen hizmettende.
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catastrophic!
Dirty room, leak in the shower and the sink, small duvet for a double bed, the check in delayed until 2:30 p.m. for cleaning, basically very bad experience given the attitude of the receptionist rather rude and insolent, I do not recommend this hotel to nobody. If they put it on sale on sahibinden it is for a reason !!! Negative charge in all atmosphere😔
Stayed 1 night in Oct 2021

8/10 Good

Figen

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Otelin yeri güzeldi... çalışanlar saygılı... ama temizlik açısından çok kötü idi... oda'da temizlik yapılmadı...banyo tuvalet berbat idi... her yer küf ve pisli...
Stayed 2 nights in Sep 2021

4/10 Poor

Ivan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2020