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Grand Madrid Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Madrid Hotel

Lobby sitting area
View from room
Indoor pool
Lobby
Property entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Laleli Caddesi 54, Istanbul, Istanbul, 34480
  • Beyazit Square
    11 min walk
  • Laleli Restaurant & Cafe
    2 min walk
  • Aksaray Tram Station
    6 min walk
  • Istanbul (IST)
    46 min drive

Room options

View all photos for Twin Room, Non Smoking

View from room

Twin Room, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Single Room

Minibar, desk, soundproofing, free cribs/infant beds

Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Minibar, desk, soundproofing, free cribs/infant beds

Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, desk, soundproofing, free cribs/infant beds

Triple Room

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

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About this property

Grand Madrid Hotel

3-star hotel in Istanbul City Center
This hotel features an indoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace, and coffee/tea in a common area.
Grand Madrid Hotel offers 62 air-conditioned accommodations with minibars and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Grand Madrid Hotel features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 3-star property. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Grand Madrid Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Rooftop - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rooftop

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Nearby parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 2022-34-1735

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Madrid
Grand Madrid
Grand Madrid Hotel
Grand Madrid Hotel Istanbul
Grand Madrid Istanbul
Grand Madrid Hotel Hotel
Grand Madrid Hotel Istanbul
Grand Madrid Hotel Hotel Istanbul

Grand Madrid Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 5 out of 41 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Zohreh

I liked the place for eating brackfast because of the beautiful view. I didn't like the area around the property and there wasn't anything in refrigerator such as water.
Stayed 3 nights in Apr 2024

8/10 Good

Asmir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Md Hasibus Saleheen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location for tourism.. Clean room and friendly staff.
Stayed 2 nights in Aug 2022

6/10 Okay

aras

I did not like the staff
Stayed 4 nights in Dec 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont
The only good thing about the hotel is its location and the view from restaurant/cafeteria. The hotel staff is not very welcoming, and communication in English is a big problem. The rooms are very dull, there is no isolation in walls or doors. You can hear people whispering from other rooms. At times it felt like someone is coming in our room because of no sound isolation on doors and you can see people walking in the corridor from below, thats very uncomfortable. Beds are extremely noisy. No water pressure in shower if your using warm water. Toilet looks dirty, and the electricity goes out every 5/10 minutes. We asked so many times for tissue papers, got none. The room service only makes up the bed, they don’t clean. They didn’t even change our towels once, only hung them up in the room to dry. There is no minibar, so not possible to make coffee or tea in room. Lastly, I would not recommend this hotel for people who are looking to have an enjoyable time. This hotel is fine as an emergency, a real emergency. As the overall quality isn’t good. This is definitely not a 4 star. No idea on what bases people are giving this hotel a strong rating, its very misleading.
Stayed 3 nights in Nov 2021

10/10 Excellent

MUCAHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel if you visiting Blue Mosque and Hagiasophia, Staff is very friendly.
Stayed 1 night in Aug 2021

10/10 Excellent

EDSON

Stayed 13 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Staff & service
Очень хорошо большое спасибо чисто в комнате хорошие условия
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Nisrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MY HOTEL
Really my trip wa s wonderful and my room wa s very cute and l feel with my husband with confidence in the hotel. It is really GRAND MADRID
Stayed 3 nights in Mar 2019

4/10 Poor

Juanperez, Boston, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
This hotel is in very bad condition and except for a very nice man in the reception area, no one seem to care much. The hotel is attached to a clothing store and the reception area is full of boxes and packages of clothes. The room although large had a very strong tobacco smell. The thermostat did not work. Power went off several times during the stay. Room had paper wall detached. The vent fan in the bathroom was very noisy. I could not find signs of a pool like the ones showed in the brochure Breakfast room in the top floor had water stains all over. The dispenser for mineral water in breakfast room had an empty bottle on top and three more empty bottles around, no one care to change it, so I was unable to drink water during breakfast.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quite comfortable, some furniture may be old but eveything is clean in general. The staff was really great, they were very polite, processed everything very quickly, were very responsive to requests. The hotel is very good value for money.
Stayed 1 night in Mar 2018

8/10 Good

salmanov, lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Close to Metro Station
I recommend this hotel due to many reasons : 1 - Excellent staff, very friendly and very helpful especially Mr cancer (Turkish Name) 2- Near restaurants, markets, shops, close to Metro Station and tramway 3- The cleaning ladies are very respectable and lovable 4- very clean hotel and delicious breakfast I am a permanent guest of this hotel and would recommend itز
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
perfect
Stayed 8 nights in Sep 2017

10/10 Excellent

lida, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service, great people, great location.
Was a lovely hotel, nice service, the staff were very friendly and very helpful although spoke little English was still very kind and help us find many tourist attracts out of their kindness. the cleaning ladies were lovely and the rooms were cleaned every time we came back to the rooms which was nice. the location of the hotel is fab, close to all attractions, a 10-20 min walking distance from grandbazaar, blue mosque, sultanahmet. and right in the centre of the little markets and shops which was a nice stroll during the nights after we had done our day outing. overall a lovely hotel, maybe a little congested but doesn't make a difference if you close your windows as the hotel room has an AC anyway. the breakfast menu had a large variety of food and drinks and love the restaurant upstairs in the fresh air for those that want to sit outside or you can sit inside. also you can get food from out side and come and eat it in the hotel resturaunt or order takeaway in the resturaunt which the staff go and retrieve for you. has a nice indoor pool, only it was a little cold so inform the staff before hand to warm it up. also they offer free tea which they provide at all times when requested, the hotel service was great, the staff deserve real praise.

6/10 Okay

Jaynal khan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Most of staff don't speak English . No one told us about mini bar is free or will be charged. And the prices of those drinks are not listed. This is not the way do a good business ,hiding information . I consider it is a hidden charge.

8/10 Good

Edgar, guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
the perssonel service, kept the guess in good way against bad and expensive taxis services
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Takk for oss!
God service og fint rom. Aircondition fungerte bra. Beliggenheten var perfekt.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Caner

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Çok iyi
Stayed 1 night in Nov 2023

8/10 Good

Caner

Stayed 1 night in Oct 2023

2/10 Terrible

MURAD

Traveled with group
Stayed 3 nights in Sep 2022

8/10 Good

Fausia

Traveled with family
Liked: Cleanliness, staff & service
Aufenthalt im Grand Hotel war ganz ok
Die Zimmer sind soweit ganz ok, im Bad gibt es keine Steckdose, damit kann man sich z.B. nicht den Bart kürzen. Die Spülung der WCs sind sehr laut. Das Hotel liegt in einer Gegend mit viel Verkehr, wer dagegen empfindlich ist, sollte sich eine andere Unterkunft suchen. Die Klimaanlage ist gut. Man muss die Fenster nachts schließen und die Klima laufen lassen, dann kann man schlafen. Sehr zu empfehlen ist die Terrasse, wo das Frühstücksbuffet morgens angeboten wird. Durch die tolle Aussicht aus der Terrasse werden die Minuspunkte vergessen. Lage ist recht zentral und man viele Sehenswürdigkeiten zu Fuß erreichen. Die Mitarbeiter sind sehr nett und hilfsbereit.
Stayed 9 nights in Jun 2022

2/10 Terrible

Gökmen

Stayed 1 night in May 2022

8/10 Good

mehmet fatih

Business traveler
Liked: Staff & service
Stayed 5 nights in Nov 2021