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Grand Mark Hotel

3.0 star property

Choose dates to view prices

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Çifte Gelinler Cad No:10 - Kumkapi, Istanbul, Istanbul, 34130
  • Grand Bazaar
    ‪8 min walk‬
  • Sultanahmet Square
    ‪12 min walk‬
  • Blue Mosque
    ‪15 min walk‬
  • Istanbul (IST)
    ‪38 min drive‬

Room options

Double Room

  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About this property

Grand Mark Hotel

3-star hotel in Istanbul City Center
Along with a restaurant, this hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, 24-hour room service, and a business center. Housekeeping is not available.
Grand Mark Hotel offers 32 air-conditioned accommodations with minibars and safes. This Istanbul hotel provides complimentary wireless Internet access.

Bathrooms include slippers, bidets, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Grand Mark Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Grand Mark Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, Romanian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (TRY 20 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (TRY 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 150 per vehicle
  • Self parking fee: TRY 25 per day
  • Nearby parking fee: TRY 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 10011

Property is also known as

Grand Mark Hotel
Grand Mark Hotel Istanbul
Grand Mark Istanbul
Hotel Grand Mark
Grand Mark
Grand Mark Hotel Hotel
Grand Mark Hotel Istanbul
Grand Mark Hotel Hotel Istanbul

Grand Mark Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 9 out of 34 reviews
Rating 4 - Poor. 7 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Luisa

Traveled with family and small children
Liked: Staff & service
Breakfast was very good and staff very friendly. The front desk does speak/understand English (surprisingly rare in Istanbul). Location is fantastic: in front of a restaurant hub, close to a train station to seaside. Front desk recommended a memorable night cruize (8pm-12am) with very local shows " Ottoman cruize".
Stayed 1 night in Aug 2024

6/10 Okay

vijay

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom sink and toilet flush was leaking which made the bathroom floor wet most of the time. Paid for 2 adults and 2 kids 10 and 4 years, inturn got 1 double bed and 1 single bed.
Stayed 9 nights in Aug 2023

2/10 Terrible

moudou

Stayed 4 nights in May 2023

10/10 Excellent

Oleg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Mar 2023

6/10 Okay

Will

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were helpful and friendly, the property itself was a bit of a shambles as seems to be the way in this area. Nails sticking up, rough around the edges, old fittings, shower mold, half working tv remote, stains, and wifi for the floor that in the room got like 1 bar, not enough to actually use. Only amenity that was nice was the AC in the room was new and worked like a dream. But it was £35 for the night. So really you get what you pay for I spose. Fine if you need a place to put your head down for a night in a cheap spot.
Stayed 1 night in Aug 2022

10/10 Excellent

Irene

Stayed 1 night in Sep 2021

4/10 Poor

Jehan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Don't go there

The pillows were dirty having blood on it. In general not clean. Breakfast boring. Every day same few things. Owner is cheap. Mngr is always nervous.
Stayed 1 night in Aug 2021

10/10 Excellent

Judy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again.

The hotel was not fancy but it was clean and very accommodating. The breakfast was standard but nice. The front desk was very helpful. I would definitely stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Mike, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankfully I stayed at Grand Mark Hotel. From hospitable staffs, nice breakfast at proximity the famous sites in Istanbul. It is few minutes walk to Sultanahmet Area & Grand Bazaar. I have to mention Sherif & Firas for making my stay memorable. If one day I come back to Turkey I will definitely stay at this hotel again.
Stayed 2 nights in Jun 2018

8/10 Good

Minia

Liked: Cleanliness, staff & service, room comfort

Basic but good staff make it better

The staff was very friendly and accommodating. The hotel is very basic, but I had everything I needed at the right price. The hotel is located close to shopping and restaurants.
Stayed 2 nights in Sep 2017

4/10 Poor

Sam, London

Disliked: Cleanliness, property conditions & facilities, room comfort

Busy Hotel

Very busy hotel during the peak season, arrived with confirmed booking to find the hotel is fully occupied and no rooms left for us. We were transferred to another hotel for two nights. The rooms are small and in need of urgent renovation, beds are not comfortable, breakfast is the same everyday, not much varieties.
Stayed 10 nights in Aug 2017

8/10 Good

Timothy

Liked: Staff & service, room comfort

family friendly, pet ready, clean and simple

Excellent place particularly if you have a pet you are traveling with. Situated in the heart of great local shopping, delicious local fare, and generally fun atmosphere. Staff went out of their way to ensure our family enjoyed the stay and had all the assistance we needed (airport shuttle scheduling, luggage storage, early morning meal before our flight took off at the end of our stay.) I give this place a thumbs up and would definitely choose this place again. If you have a pet in your room just inform the staff not to enter the room and they'll make sure your furry friend stays secure :-)
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fair

Nice Stay

6/10 Okay

Verified traveler

Good location of the hotel

The hotel is located in the middle of the district so it is fairly easy to walk in any direction. 15-20 minute walk to the west and one can get to Metro Station (Red Line). 25-30 min to the east - Blue Mosque. Hotel needs renovations of the air-conditioning system.

4/10 Poor

Suresh, Canada toronto. ont.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I do not stay again at any price.

Room condition very poor. comfort was bad. Staff is best and very helpfull.

6/10 Okay

Tahseen, Karachi, KHI

Liked: Staff & service

Nice hotel at center location

location of the hotel is at center position. Biyazat Tram station and Yanikapi Metro station is also available at a walking distance from the hotel. Hotel staff is helpful and provided accurate information of places to visit and commutation information. Nice place to check in and sleep after a long day of visiting places.

8/10 Good

Ed, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The staff were very helpful, the hotel located in very good location close to all sights.

8/10 Good

Lukas,Lithuania, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic servise and staff

fantastic staff,excelent service,good english,great location,near the Blue mosque,Aya sofia mosque,Grand basaar,Bimbirdirek cistern,Topkapi palace,metro station to sea shore,bus station to go to Yesilkoy beach.excelent.clean room,conditioning system worked perfectly,bed linen was changed often,toilets was cleaned daily.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missvisande bilder.

standaren skiljer sig tyvärr från bilderna på hemsidan då toan var ur funktion och kudarna var missfärgade, frukosten var minimal men personalen och specefikt städ personalen var yterst trevlig och utförde ett utmärkt jobb.
Stayed 7 nights in Feb 2023

2/10 Terrible

Manoj

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

4/10 Poor

Abdelmajid

Traveled with family
Mauvaise accueil le jour de notre arrivée je m'explique , le réceptionniste de mauvaise foi nous a signifié que notre chambre que nous avions réservé du 22 mai au 28 mai n'etait pas disponible pendant 2 nuits pour cause de travaux. Devant notre insistance, il nous annonce que notre chambre a été donné à d'autres personnes. On a été obligé de dormir deux nuits dans un autre hôtel Petit déjeuner très maigre.quartier très très bruyant, éviter les chambres du 6e étage parce que vous avez la le coin restauration juste au-dessus ( bruit des chaises). Point positif.Proche des lieux à visiter comme la mosquée bleue ou la mosquée Aya Sofia. La Wifi fonctionne très bien.
Stayed 6 nights in May 2022

4/10 Poor

SALIM

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
L'hotel en sois n'est pas mal et il est placé dans un endroit correct je trouve. La chambre que nous avions était côté de la grande avenue ce qui fait que nous entendions du bruit de claxon et de gens crié, nous avons demandé à changé de chambre pour être plus tranquille mais les matelas n'êtait pas confortable du coup nous sommes resté dans le chambre de base. Concernant le petit dejeuner, c'est toujours la même chose dommage que ça ne change pas de temps en temps. Le service cleaning est super rien à dire, mise à par le bruit la chambre etait bien juste salle de bain un peu petit mais ça va. Concernant le personnel à l'accueil qui se charge d'accueillir les clients vraiment ils font leur travail normal, mais lorsque vous aller plus loin avec eux, demander quelque chose pour visiter, où aller ils sont ouvert pour vous vendre des choses et faire de l'argent, ça ne m'a pas plus. Je trouve qu'il n'ont pas trop le sens de l'hospitalité, perso j'ai été dans des hôtels ou le personnel prenez le temps d'échanger avec le sourie et m'expliquer les choses sans pensé à faire du chiffres. Voilà mon avis concernant cette hôtel.
Stayed 7 nights in May 2022

10/10 Excellent

Ferdinand de

Traveled with partner
Liked: Cleanliness, staff & service
Uitstekend hotel met vriendelijk personeel en met goed ontbijt op prachtig dakterras.
Stayed 4 nights in May 2022

8/10 Good

Karim

Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRAUENHAFT! Eklig, fällt alles auseinander. Das badezimmer ist unmöglich. Total verschimmelt und fällt auseinander. Niewieder! Der Preis war total übertrieben!
Stayed 7 nights in Dec 2018