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Uranus Istanbul Topkapı

5.0 star property

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Photo gallery for Uranus Istanbul Topkapı

Reception
Exterior detail
Breakfast, lunch, dinner served; international cuisine
Indoor pool
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Parking included
  • Spa

Explore the area

Map
Merkezefendi Mah Mevlana Cad No 112 1, Zeytinburnu, Istanbul, Istanbul, 34015
  • Grand Bazaar
    ‪8 min drive‬
  • Topkapi Palace
    ‪10 min drive‬
  • Hagia Sophia
    ‪12 min drive‬
  • Istanbul (IST)
    ‪44 min drive‬

Room options

Junior Suite (Living Room)

  • Sleeps 3
  • 1 King Bed

Executive Suite (Living Room)

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Twin Bed

  • Sleeps 3
  • 1 Twin Bed

Superior Room, 1 Twin Bed

  • Sleeps 3
  • 1 Twin Bed

Superior Room, 1 Twin Bed, City View

  • Sleeps 3
  • 1 Twin Bed

Deluxe Room, 1 Twin Bed, City View

  • Sleeps 3
  • 1 Twin Bed

Room, 1 King Bed, Corner (Panoramic)

  • Sleeps 3
  • 1 King Bed

Family Room, Connecting Rooms

  • Sleeps 6
  • 1 Twin Bed and 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

DoubleTree by Hilton Istanbul Topkapi

  • Pool
  • Spa
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1001)
The price is $148
per night
$165 total
includes taxes & fees
May 11 - May 12
DoubleTree by Hilton Istanbul Topkapi

About this property

Uranus Istanbul Topkapı

5-star hotel in Zeytinburnu
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Uranus Istanbul Topkapı offers 190 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Reef SPA. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
In addition to a full-service spa, Uranus Istanbul Topkapı features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. Event facilities measuring 3767 square feet (350 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. Complimentary self parking and valet parking are available on site.

Uranus Istanbul Topkapı has designated areas for smoking.

Sur - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sur

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3,767 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 19251

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Istanbul Topkapi Hotel
Mercure Topkapi Hotel
Mercure Istanbul Topkapi
Mercure Topkapi
Mercure Istanbul Topkapi
Uranus Istanbul Topkapı Hotel
Uranus Istanbul Topkapı Istanbul
Uranus Istanbul Topkapı Hotel Istanbul

Uranus Istanbul Topkapı Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 273 out of 646 reviews
Rating 8 - Good. 173 out of 646 reviews
Rating 6 - Okay. 81 out of 646 reviews
Rating 4 - Poor. 43 out of 646 reviews
Rating 2 - Terrible. 76 out of 646 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Gökhan

Traveled with group, Business traveler
Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

yasemin

Liked: Property conditions & facilities, room comfort
Havlular oldukca eskiydi, temizlikte eksikler çoktu.
Stayed 3 nights in Jan 2025

2/10 Terrible

ömer

Stayed 1 night in Jan 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of the hotel is full of constructions sites so mud and dirt everywhere outside of the hotel's door. The hotel is nice and has breakfast buffet. My staying was nice at the beginning, the room service was nice, the front desk staff are very useful and friendly, although the bar and restaurant staff don't speak English at all so it was hard to ask even for simple things. The last day of my staying was awful. They accepted guests to get a very late check-in at 3:30am and those guests were next to my room, extremely noisy and they were trying to open the door diving my room from theirs for hours, it was very uncomfortable, I couldn't sleep at all that night and I felt very unsafe. I brought it up to the manager the next morning and she didn't offer me any solution but said sorry and she hoped I would come back again, that tainted my whole experience there, I don't think I would come back if I have to be honest.
Stayed 4 nights in Dec 2024

4/10 Poor

Eda

Stayed 1 night in Jan 2025

10/10 Excellent

Karima

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Onur

Stayed 1 night in Dec 2024

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MOJTABA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time and as always everything was good
Stayed 6 nights in Dec 2024

8/10 Good

Mehmet

Stayed 1 night in Nov 2024

2/10 Terrible

FIKRI EREN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel Kirliydi Beğenmedik Daha Güzel Olabilirdi
Stayed 1 night in Nov 2024

2/10 Terrible

Servetcan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Alvaro

It’s a good place, little overpriced for consumption of beverages and food.
Stayed 1 night in Sep 2024

8/10 Good

Hüseyin Mertcan

Stayed 1 night in Sep 2024

10/10 Excellent

Hiwa

Traveled with family
Disliked: Staff & service, amenities
The hotel was good overall but the staff was not up to par! Reception especially, during check out when we told them we didn't use the mini bar they didn't believe us and went to check and let us go! This is a shame for them!!!
Stayed 1 night in Aug 2024

8/10 Good

TAYFUN

Stayed 1 night in Aug 2024

8/10 Good

MOJTABA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general it was good trip and all matters was good specially their staff were very kind and helpful and friendly,
Stayed 7 nights in Jul 2024

10/10 Excellent

Bassel

Stayed 1 night in Aug 2024

4/10 Poor

Noor, Ashburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the rooms are smoked in. Food is ridiculously expensive. Actually they charge above the menu price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rizwangul, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

2/10 Terrible

Andrew

Stayed 1 night in Jul 2024

2/10 Terrible

Tarik

Stayed 1 night in May 2024

2/10 Terrible

Musoade

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST PLACE I HAVE EVER STAYED.. AVOID THIS HOTEL!

Booked 2 rooms costing over £1000 and had issues with check in. Was told by reception only 1 room booked. I showed frustration as a result of this as we were waiting over 30 minutes after a long flight and the reception weren’t helpful. Instead they became very defensive which I found rude. Eventually they gave 2nd room which wasn’t prepared. I asked for a iron and it took the hotel until next evening to give me one after chasing them. Had issues with air conditioning and had maintenance come out to say it should be fine now but this wasn’t the case. It doesn’t cool the room so we had to sleep with the window open. All you could hear was police sirens due to the location being on a busy road. We woke up in the afternoon and called reception to say we are going out and if we can have housekeeping done. I left the door card also which clearly says clean my room and came back to my room a few hours later to find the room hadn’t been cleaned. I called reception and questioned this and they said room wasn’t cleaned due to leaving a do not disturb card on the door. This was another lie as it seems the hotel doesn’t own up to their faults but instead become defensive. We had valet parking and would leave the key with the valet driver and needed the keys 1 evening and it took about 20 minutes due to less staff. We had issues at checkout with reception accusing us of using the minibar which in the end wasn’t the case. It took over 30 minutes to check out almost missing our flight.
Stayed 7 nights in May 2024

10/10 Excellent

Asseel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check-in to the checkout, the hotel staff and the services were amazing. I have to mention that one staff member and her name is Özlem has passed all our expectations. She treated us like a family, she went far and beyond her responsibilities and took care of my elderly father who had some health troubles. Thank you Özlem and Uranus team from the bottom of my heart. I strongly recommend this hotel and I will only stay here for my next Istanbul visit.
Stayed 5 nights in May 2024

8/10 Good

Amira

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024