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Mercure Istanbul Umraniye

4.0 star property

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Photo gallery for Mercure Istanbul Umraniye

Exterior detail
Deluxe Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing
Fitness facility
Business center
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Breakfast available
  • Parking included

Explore the area

Map
Alemdag Cad Site Yolu Sokak No 20, Umraniye, 20, Istanbul, Istanbul, 34768
  • Watergarden Istanbul
    ‪6 min drive‬
  • Ulker Sports Arena
    ‪6 min drive‬
  • Emaar Square Mall
    ‪8 min drive‬
  • Istanbul (IST)
    ‪52 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Multiple Beds

Minibar, in-room safe, desk, soundproofing

Superior Double Room, Multiple Beds

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite, 1 Double Bed

View from room

Deluxe Suite, 1 Double Bed

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Doubletree by Hilton Istanbul Umraniye

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (530)
The price is $108
per night
$121 total
includes taxes & fees
Mar 1 - Mar 2
Doubletree by Hilton Istanbul Umraniye

About this property

Mercure Istanbul Umraniye

4-star hotel in Ümraniye
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Istanbul Umraniye offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Mercure Istanbul Umraniye features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a sauna, spa services, and a library. Complimentary uncovered self parking is available on site.

Mercure Istanbul Umraniye has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mundo - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Mimado - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mimado
  • Mundo

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 for adults and EUR 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 17300

Property is also known as

Mercure Istanbul Umraniye Hotel
Mercure Istanbul Umraniye
Mercure Istanbul Umraniye
Mercure Istanbul Umraniye Hotel
Mercure Istanbul Umraniye Istanbul
Mercure Istanbul Umraniye Hotel Istanbul

Mercure Istanbul Umraniye Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 79 out of 173 reviews
Rating 8 - Good. 59 out of 173 reviews
Rating 6 - Okay. 22 out of 173 reviews
Rating 4 - Poor. 7 out of 173 reviews
Rating 2 - Terrible. 6 out of 173 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Stayed 4 nights in Aug 2024

10/10 Excellent

Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, near the subway station and a mall Great staff and amenities
Stayed 11 nights in Jul 2024

6/10 Okay

Elmarie

Business traveler
Liked: Property conditions & facilities
Overall stay was OK but not excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Assef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Dilyara

Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
They gave me dirty, small and smoking room. They didn't tell me the brand of sausage they served for breakfast, it was hidden, maybe donkey meat, who knows?
Stayed 3 nights in Feb 2022

10/10 Excellent

Sharon

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great customer service! Very clean
Stayed 1 night in Mar 2022

6/10 Okay

Angella

Traveled with family
Disliked: Staff & service
I was not always happy.
My stay was fairly good but the hotel owners still have a lot to work on their communication, either employing people that can speak the English major language or they polish themselves on the language. (English/French). Finally, try and be nice to visitors.
Stayed 10 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cost effective
Room was small but effective and comfortable. Bath was very good and clean.
Stayed 1 night in Sep 2021

2/10 Terrible

Abdullahi

Disliked: Staff & service
Nothing special and rooms smell heavy smoke
Stayed 1 night in Sep 2021

10/10 Excellent

Ederleize

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff people, so courteous. The reception was amazing, food was great, room was clean ! Would definitely come back
Stayed 1 night in Sep 2021

8/10 Good

Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 1 night in Aug 2021

6/10 Okay

Selim

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel! Thought the staff were excellent. Two things maybe: 1) felt linens should be changed during stay 2) first morning we requested a diet soda for our daughter during breakfast ... no problem; second morning we requested the same and was told there were no diet sodas. Because of this unavailability we did not eat in your restaurant other than the first night (we were able to get her one during this meal) during our 6 night stay.
Stayed 4 nights in Mar 2021

10/10 Excellent

Muslim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

2/10 Terrible

Lucas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Very cold place it’s not really welcoming people’s reception mr Fatih very professional but rest of the staff not friendly I don’t recommend this hotel I am very disappointed never back again
Stayed 4 nights in Oct 2020

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We are foreign and don't speak Arabic expected better service from the gentleman working the fronts. Rude in ways and not too helpful.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thins was very good specially break fast , also room and other place of hotel was clean
Stayed 3 nights in Jul 2019

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC
as usual the Hotel great lovely team did their best to give grant me an early check in and gave me the room once I arrived - thank you and i will always come again and again and will send my friends as well.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell
Interior design was nuce but unfortunately the was a bad smell in the rooms and all over the hotel the AC was fixed on heater no windows in the room could not sleep because it was very hot I could not breathe bad smell thank goodness I booked only for one night
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everywhere and cosy location, also nice view
Stayed 1 night in Dec 2018