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Orient Express & Spa by Orka Hotels

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LCD TV
Property amenity
Lobby sitting area
Family Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar
Couples treatment rooms, Turkish bath, body treatments, hydrotherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Hudavendigar Street No: 24, Istanbul, Istanbul, 34120
  • Gülhane Park
    ‪4 min walk‬
  • Istanbul Archaeology Museums
    ‪6 min walk‬
  • Egyptian Bazaar
    ‪8 min walk‬
  • Istanbul (SAW-Sabiha Gokcen Intl.)
    ‪68 min drive‬

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Double or Twin Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Suite

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

View from room

Standard Double or Twin Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

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About this property

Orient Express & Spa by Orka Hotels

Hotel in Istanbul City Center
This hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Orient Express & Spa by Orka Hotels offers 52 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
In addition to a children's pool and an indoor pool, Orient Express & Spa by Orka Hotels provides an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This family-friendly hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Orient Express & Spa by Orka Hotels has designated areas for smoking.

A complimentary manager's reception is offered each day.
Orient Express & Spa by Orka Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Handrails in stairways (50 inches high)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 100
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 6 to 12 years old)
  • Early check-in fee: EUR 100 (subject to availability)
  • Late check-out fee: EUR 100 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Property Registration Number 20102

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Orient Express
Orient Express Hotel
Orient Express Hotel Istanbul
Orient Express Istanbul
Orient Hotel Express
Orient Express Hotel
Orient Express Spa by Orka Hotels
Orient Express & Spa by Orka Hotels Hotel
Orient Express & Spa by Orka Hotels Istanbul
Orient Express & Spa by Orka Hotels Hotel Istanbul

Orient Express & Spa by Orka Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 618 reviews
Rating 8 - Good. 212 out of 618 reviews
Rating 6 - Okay. 51 out of 618 reviews
Rating 4 - Poor. 21 out of 618 reviews
Rating 2 - Terrible. 17 out of 618 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic especially at front desk.Couldnt do enough for us all looked after very well. Used hamam and spa facilities . Very good.Breakfast plenty of choice.Bright airy room
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very friendly and helpful. The rooms were nice and clean but could do with some renovating. Walls were very thin so it got noisy at times from people in the halls and neighbouring rooms. The location was excellent, within a 15 minute walk to all the major attractions and next to a tram stop.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities
Fix the internet speed. Staff is thoughtful, kind and courteous. Jacuzzi and pool are cold. Breakfast is average. They sold out of my room and moved me to a different hotel for 1 night. That had garbage internet and the night guy ignored my internet complaint. Rooms are small but this was disclosed I'm advance.
Stayed 2 nights in Sep 2024

8/10 Good

Suman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to several restaurants and shopping. Walking distance to many attractions.
Stayed 5 nights in Aug 2024

8/10 Good

TIM

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ydenise

Liked: Cleanliness, staff & service, property conditions & facilities
10 minutes Sultaname Square… everything you can walking
Stayed 7 nights in Aug 2024

4/10 Poor

David

Everything is outdated, old and rooms are very small and beds are hard.
Stayed 3 nights in Aug 2024

6/10 Okay

Pinar

Traveled with family
Very noisy tram way into the night. Some staff not very welcoming.
Stayed 7 nights in Apr 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city center location
The hotel is right in the city center; walking distance to all sights; the boats and markets. Rooms are updated and nicely decorated. Breakfast contains lots of local dishes and plenty to choose from- it’s a little busy if you go towards the end though. The pool is quite unique and was completely empty when we went which was very nice and relaxing. The orient express theme everywhere makes it very nostalgic. Very friendly staff that also gives tips to local activities. The rooftop restaurant has a great view and is even great for bird watching
Stayed 4 nights in Jul 2024

6/10 Okay

Sultana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Really enjoyed the swimming pool, staff were sweet, but rooms were a little small and after a few days we were a bit sick of having the same breakfast everyday
Stayed 7 nights in Jul 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay at an another property in the area. I decided to give this place a try. It is clean, comfortable and centrally locate. The staff were polite and helpful. The only comment is that because it was located on the tram line, cars were not allowed drop us off at the hotel. I knew the area well enough to suggest alternatives for drop off and pick ups. The bell boy helped us bring our suitcases to the car. We did not use the pool which is one reason I went. It was too cool for me but it would not stop other people.
Stayed 9 nights in Jul 2024

8/10 Good

Mohmed idris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Stayed 2 nights in Jul 2024

10/10 Excellent

Mudasser Muhammad, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
A great hotel in the heart of Istanbul. A few minutes walk to Hagia Sofia and many restaurants/cafes/bars on the street outside the hotel. The hotel was clean and comfortable and the staff were very friendly. Breakfast had a great selection and our baby was accommodated with a high chair.
Stayed 6 nights in Jun 2024

10/10 Excellent

Layth

Liked: Cleanliness
Good
Stayed 2 nights in Jul 2024

4/10 Poor

Albert

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel sits right by the tram track. Noisy all the time. The room is rather small. Bathroom is very tight. Air dryer didn't work. The staff even refused to provide adaptors.
Stayed 5 nights in Jun 2024

10/10 Excellent

Anvar

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
It was a nice hotel. Great location. Was about to walk to a lot of places. Easily accessible to trams. I wouldve preffered the breakfast hosted on the top floor with a view rather than in -1. Also they could have provided more turkish authentic breakfast options.
Stayed 3 nights in Jun 2024

2/10 Terrible

basera

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst experience I have ever had. When we arrived after a very long flight with young kids. They had double booked our room and had to send us to another hotel near by that was like feeling inside a jail room , a small dark cubicle with no Windows or the slightest of fresh air, they put us all over three tiny rooms and my kids had to sleep on another side from us alone. The s
Stayed 3 nights in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and sauna were good therapy after walking all day on the hard stones and up the steep hills.
Stayed 3 nights in May 2024

10/10 Excellent

Soudabeh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean , helpful staff
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for transport/ restaurants and easy access to the sights of Istanbul. Bit noisy but a small price to pay for the convenience
Stayed 4 nights in Apr 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town istanbul
Stayed 3 nights in Apr 2024

2/10 Terrible

Dhruv

Pathetic
Stayed 3 nights in Mar 2024