Along with a restaurant, this hotel has coffee/tea in a common area and 24-hour room service. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Ortakoy Aysem Sultan Hotel offers 11 accommodations with minibars and safes. Accommodations offer separate sitting areas. 104-inch LCD televisions come with satellite channels. Accommodations all include kitchens. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Wireless Internet access is complimentary. This hotel offers access to a business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance.
Ortakoy Aysem Sultan Hotel has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Ortakoy Aysem Sultan Hotel has a restaurant on site.
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 4 per person
A restaurant
Coffee and tea in common areas
Family friendly
In-room kitchen
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
More
1 building
4 floors
Built in 2013
Designated smoking areas
Reception hall
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
104-inch LCD TV with satellite channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Kitchen
Minibar
More
Desk
Free daily newspapers
Iron/ironing board on request
Laptop workspace
Safe
Separate sitting area
Policies
Check-in
Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 4 per person
Airport shuttle fee: EUR 30 per vehicle (one-way)
Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 2022-34-0480
Property is also known as
Ayse'M' Sultan Hotel Istanbul
Ayse'M' Sultan Istanbul
Ayse'M' Sultan
Ortakoy Aysem Sultan
Ortakoy Aysem Sultan Hotel Hotel
Ortakoy Aysem Sultan Hotel Istanbul
Ortakoy Aysem Sultan Hotel Hotel Istanbul
Ortakoy Aysem Sultan Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 46 out of 108 reviews" "
10 - Excellent
46
Rating 8 - Good. 28 out of 108 reviews" "
8 - Good
28
Rating 6 - Okay. 13 out of 108 reviews" "
6 - Okay
13
Rating 4 - Poor. 8 out of 108 reviews" "
4 - Poor
8
Rating 2 - Terrible. 13 out of 108 reviews" "
2 - Terrible
13
7.6/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Shadia
Aug 6, 2024
Liked: Cleanliness
i like the hotel and very nice staff help for every think thank you
I booked the night with pay later option. Arrived at hotel at 10pm to discover that hotel side cancelled my reservation because it was « non refundable » and could not charge my card on their own. So they sold the initial room to another customer and told me they have only one room remaining which was awful (nothing like the pictures you can find on the website) after a terrible night they charged me 60€ (in cash, no credit card) for this piece of ****
If you really want to stay in this hotel. Just be prepared to the unpredictable.
This place it’s not hotel,
Just poor and bad condition unexpected apartment to stay,
Please be careful when go upstairs you can hitting your head to cyiling and when you get downstairs you my be falling too because no security rails either
Bad -bad place to stay wast your money and crush you energy..
Stayed about 10 days. location excellent and easy to Ortakoy area. Hotel basic but was more than sufficient for my needs as I was out most of the time. Cleaning was very average. I had to ask for the fridge and balcony furniture to be cleaned as it was dirty. I once ordered breakfast and the dishes were still outside on the table the next evening. Room had a small balcony which was nice. I would gladly stay again due to location. Besides the sloppy cleaning, it would be my choice in the area.
Stayed about 10 days. location excellent and easy to Ortakoy area. Hotel basic but was more than sufficient for my needs as I was out most of the time. Cleaning was very average. I had to ask for the fridge and balcony furniture to be cleaned as it was dirty. I once ordered breakfast and the dishes were still outside on the table the next evening. Room had a small balcony which was nice. I would gladly stay again due to location. Besides the sloppy cleaning, it would be my choice in the area.
The staff are awesome, the location can't be beat, and the hotel kitty is the sweetest.
Meghan
Stayed 3 nights in May 2018
6/10 Okay
Andrew, London
Mar 23, 2018
Liked: Staff & service
Great location
Great location for exploring Ortakoy! The town centre is 2 mins walk away and the seafront us about 5 mins walk
Andrew
Stayed 4 nights in Mar 2018
8/10 Good
ALAN
Jan 31, 2018
Liked: Staff & service
Friendly family run hotel
Very good, family run hotel but transfer driver had a problem finding it! Very steep steps outside and upstairs to rooms. Most backstreets are hilly. Our room 106 was on the top floor and there was a very bad "twist" in the last 4/5 stairs. Unfortunately our balcony housed our room air conditioning unit, which was very quiet, but also the floor beneaths unit, which was exceptionally noisy and made sleeping very difficult. When it was off it was perfect Excellent breakfast made by Munere (Monica).
A decent place to stay, just 2 mins walk from the main tourist area in Ortakoy. Metin and his team look after everything. Very satisfied with this hotel, and would happily use again!