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Park Hyatt Istanbul Macka Palas - Boutique Class

5.0 star property

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Photo gallery for Park Hyatt Istanbul Macka Palas - Boutique Class

Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Suite, 2 Twin Beds, Terrace | Premium bedding, minibar, in-room safe, desk
Suite, 2 Twin Beds, Terrace | Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

Map
Tesvikiye, Bronz Sokak No. 4 Sisli, Istanbul, Istanbul, 34037
  • Lutfi Kirdar Convention and Exhibition Centre
    ‪7 min walk‬
  • Taksim Square
    ‪4 min drive‬
  • Dolmabahçe Palace
    ‪4 min drive‬
  • Istanbul (IST)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Terrace

Suite, 2 Twin Beds, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Terrace

  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, Terrace

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomatic Suite

Diplomatic Suite | Premium bedding, minibar, in-room safe, desk

Diplomatic Suite

  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Palazzo Suite

Palazzo Suite | Premium bedding, minibar, in-room safe, desk

Palazzo Suite

  • 2691 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Park)

Suite, 1 King Bed (Park) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Park)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Park)

Executive Suite (Park) | Premium bedding, minibar, in-room safe, desk

Executive Suite (Park)

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Park Hyatt Istanbul Macka Palas - Boutique Class

5-star hotel in Şişli
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Park Hyatt Istanbul Macka Palas - Boutique Class offers 90 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
THE SPA has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Park Hyatt Istanbul Macka Palas - Boutique Class features a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a seasonal outdoor pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Park Hyatt Istanbul Macka Palas - Boutique Class is a smoke-free property.

A complimentary manager's reception is offered each day.
Lounge At Part Hyatt - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Wine Lounge - This wine bar specializes in international cuisine. Open daily.
Kalimera Istanbul - Onsite restaurant. Reservations are required. Open select days.
Nur-Et Macka Palas - Onsite restaurant. Open daily.
Cipriani - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 55 per day)
  • Covered valet parking on site (EUR 55 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 36 to 36 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Cipriani
  • Kalimera Istanbul
  • Lounge At Part Hyatt
  • Nur-Et Macka Palas
  • The Wine Lounge

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast at Nusr-Et restaurant.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 36 to 36 per person
  • Airport shuttle fee: EUR 210 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 55 per day
  • Covered valet parking fee: EUR 55 per day (in/out privileges)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Boutique Class.

Property is also known as

Hyatt Macka Palas Boutique Class
Hyatt Macka Palas Boutique Class Hotel
Park Hyatt Istanbul Macka Palas Boutique Class
Park Hyatt Istanbul Macka Palas Boutique Class Hotel
Park Hyatt Palas Boutique Class Hotel
Park Hyatt Palas Boutique Class
Park Hyatt Palas Class
Park Hyatt Istanbul Macka Palas Boutique Class
Park Hyatt Istanbul Macka Palas - Boutique Class Hotel
Park Hyatt Istanbul Macka Palas - Boutique Class Istanbul
Park Hyatt Istanbul Macka Palas - Boutique Class Hotel Istanbul

Park Hyatt Istanbul Macka Palas - Boutique Class Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 273 reviews
Rating 8 - Good. 42 out of 273 reviews
Rating 6 - Okay. 9 out of 273 reviews
Rating 4 - Poor. 3 out of 273 reviews
Rating 2 - Terrible. 8 out of 273 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
From the very early check in to the very late check out, the staff at Macka Palas was outstanding. I was celebrating my 50th with my closest friends and we had a blast. The staff was always so helpful, efficient, caring and had a mating attention to detail. I can only recommend this hotel, it really feels like home away from home.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katia

Liked: Amenities
LOVED IT!
Stayed 4 nights in Sep 2024

6/10 Okay

sager

Liked: Staff & service
It was a nice hotel
Stayed 6 nights in Aug 2024

10/10 Excellent

Sevda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location with the best shopping/restaurants. Food on-site was very good including room service. One of the very few hotels on Expedia that recognized me as a VIP and gave the most amazing amenities in our room plus a beautiful upgrade! The best part of this hotel is the staff! All are fantastic, and each gave truly memorable moments and made our stay so enjoyable. From Sema hanim in housekeeping who found my daughter's beloved stuffed animal in the laundry when we thought it was gone forever, to Enser bey in the front who assisted us with luggage and was so endearing with my daughter practicing Chinese with her (xiexie!), to the sweetest front desk Kivanc bey and his amazing and gentle demeanor with my daughter, as well as Anas bey who was one of the main reasons we extended our stay by 4 nights (Thank you to our superstar, Anas bey!) to Ibrahim bey at the front desk always with a smile for us, to Necla hanim at breakfast who made us feel like royalty with her attention and smile, to Umut bey in room service who went above & beyond to help, to Ilayada hanim who booked our hair appointments with a smile, to one of the stand-out staff members of our entire stay (I wrote it down but cannot find now! It started with an "S" - maybe Senol bey?) who not only booked us on short notice at restaurants he also made an amazing recommendation for the best lahmacun we've ever had in Istanbul (at Mahir!) Turkish hospitality at its finest - thank you to you all!
Stayed 3 nights in Jul 2024

10/10 Excellent

Tarek, Mclean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ramses, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great location
Stayed 5 nights in Jul 2024

10/10 Excellent

Theodore

Stayed 1 night in May 2024

10/10 Excellent

MIRVAT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to main shops
Stayed 5 nights in May 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Ahmad

Stayed 1 night in Dec 2023

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible experience at this hotel, from the check in process with Ibrahim throughout our entire stay. We received excellent service from everyone who worked at this hotel. The breakfast was wonderful and all staff there were kind, professional and extremely attentive. Our wait staff consisted of Kebru, Kadir and Necla all of whom provided us with best in class service. Our room was perfect, gorgeous and large with high ornate ceilings with a sleek bathroom that also had a steam room and an amazing open shower concept. Our room attendant, Serpil, made sure our room was clean and had everything we needed to make our stay comfortable. The spa and gym have been completely renovated and are extremely nice. We would highly recommend this hotel for all of these reasons as well as its location, which is ideal for great shopping, restaurants and really convenient for walking.
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a 5 star hotel
Sadly this hotel was very disappointing. The entrance is underwhelming, not what you would expect from a 5 star property. We were upgraded due to my status at hotels.com but even then the room was awful! It was a deluxe room, with a view of an ugly building. The room is very large but the space has not been used effectively. The TV is large but placed in an awkward position so we struggled to connect our fire stick as there were no sockets nearby. The first impression is drab, dreary and messy. All the paintings on the wall were wonky. The curtains looked old and messy and the bathroom is ugly. The floor tiles look like horrible old tiles you see in very basic public toilets in parks. The shower and bath were also ugly and cold, they have this plastic looking wall that separates the room and bathroom which is just hideous. The mattress was so uncomfortable that I slept on the chair and the toilet is far too low and a very weird shape which was uncomfortable. I had just had surgery so the comfort of the room was very important and this hotel does not provide that. The entrance to the breakfast area is unwelcoming and dated, as if you are walking into a school canteen and the breakfast selection was poor. This is not a luxury hotel, I would rate it 4 star maximum. Whoever designed it has not gone for the luxury look. I would not stay here again. I have to say that the staff were all amazing. Only issue was nobody came to help with our bags, even after we called them.
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their spa service was excellent. And there exercise room was excellent.

10/10 Excellent

sean

Stayed 1 night in Nov 2023

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location not too close to the touristy spots.
Stayed 7 nights in Oct 2023

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and pleasant. The property was beautiful. Breakfast was delicious
Stayed 1 night in Oct 2023

10/10 Excellent

Jay, Vienna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , highly recommended , friendly and helpful staff, awesome location. Will always stay at Park HAYAT Nicantici.
Stayed 6 nights in Sep 2023

10/10 Excellent

Hassan

Stayed 5 nights in Aug 2023

10/10 Excellent

Fernando, Newark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 3 nights in Jun 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 2 nights in Jun 2023

10/10 Excellent

Waleed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Eduardo, Mexico City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service with great staff and beautiful large rooms
Stayed 1 night in May 2023

10/10 Excellent

Alia, SOLON

Traveled with group
Liked: Staff & service, property conditions & facilities
Impeccable service! Amazing food and staff!! Very clean everything was flawless.concierge was great &easy to deal with and very very helpful especially Koray- he gave me great recommendations. So easy to walk to everything from the hotel! Will definitely go back!
Stayed 5 nights in May 2023

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023