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Sanasaryan Han, a Luxury Collection Hotel, Istanbul

5.0 star property

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Photo gallery for Sanasaryan Han, a Luxury Collection Hotel, Istanbul

Lobby
Exterior
Garden
Restaurant
Junior Suite, 1 Bedroom, Non Smoking, Corner | Frette Italian sheets, premium bedding, memory foam beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Hobyar Mah. Mimar Kemalettin Cad., No:10, Fatih, Sirkeci, Istanbul, 34112
  • Grand Bazaar
    ‪10 min walk‬
  • Hagia Sophia
    ‪15 min walk‬
  • Blue Mosque
    ‪3 min drive‬
  • Istanbul (IST)
    ‪45 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Corner

Junior Suite, 1 Bedroom, Non Smoking, Corner | View from room

Junior Suite, 1 Bedroom, Non Smoking, Corner

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, memory foam beds, minibar

Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, memory foam beds, minibar

Grand Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

Frette Italian sheets, premium bedding, memory foam beds, minibar

Grand Room, 1 King Bed (View)

  • 427 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (View)

City view

Deluxe Room, 2 Twin Beds (View)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sanasaryan Han, a Luxury Collection Hotel, Istanbul

5-star hotel in Istanbul City Center
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas, a free area shuttle, and a free manager's reception are also provided. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. Housekeeping is available on request.
Sanasaryan Han, a Luxury Collection Hotel, Istanbul offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Istanbul hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 2 meeting rooms and coworking spaces. Event facilities measuring 1076 square feet (100 square meters) include conference space. This luxury hotel also offers a library, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. A complimentary area shuttle within 300 meters is available for guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in December 2023.

Sanasaryan Han, a Luxury Collection Hotel, Istanbul is a smoke-free property.

A complimentary manager's reception is offered each day.
Sini Restaurant - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required.
The Library Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, German, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 300 m
  • Secured, uncovered valet parking on site (TRY 500 per day)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: TRY 1,250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Sini Restaurant
  • The Library Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Library
  • Private wine tours
  • Winery release events

Family friendly

  • Baby toys
  • Free area shuttle
  • Highchair
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (98 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1895
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - December 2023
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 1700.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately TRY 1250 per person
  • Uncovered valet parking fee: TRY 500 per day
  • Rollaway bed fee: TRY 1700.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Sanasaryan Han, a Luxury Collection Hotel, Istanbul Hotel
Sanasaryan Han, a Luxury Collection Hotel, Istanbul Istanbul

Sanasaryan Han, a Luxury Collection Hotel, Istanbul Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 37 reviews
Rating 8 - Good. 1 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is a mixed bag—while their bellboys (at least the two who assisted me) are excellent, sincere, resourceful, and easy to communicate with, some of the staff and management seem clueless about what constitutes a good hotel experience. I wouldn’t demand much if this were just a standard hotel, but when you label yourself as a “luxury collection,” charge premium room rates, and station fancy-looking staff around the premises, you should understand what customer experience truly means. Unfortunately, it seems the management is either still learning or unaware that they need to improve. Interestingly, during the same trip, I stayed at other hotels in the country that provided far better service and overall experiences. While I wouldn’t go so far as to suggest avoiding this hotel—it is in a convenient location and housed in a nice building—don’t expect a luxurious experience. Beneath the surface, it falls far short of luxury.

10/10 Excellent

RAW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Faraz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing . Very convenient location. Oversized towels , good quality bedding , great breakfast , kind helpful staff , good pressure on shower
Stayed 5 nights in Oct 2024

10/10 Excellent

Dmitry

Stayed 2 nights in Sep 2024

10/10 Excellent

Raja Jastina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the middle of mayhem!
Stayed 16 nights in Sep 2024

6/10 Okay

Jill

Disliked: Cleanliness
We arrived at 10pm and were put in an unacceptable room. The shower door was broken and made a terrible noise and one of the sinks wouldn’t drain. We moved to another room the next morning which was better but this was obviously a whole lot of trouble. This room had a thank you note from the manager to the previous occupant and a used towel hanging from a bathroom hook. It obviously hadn’t been properly cleaned. Another major problem for me was the dim lighting in the bathroom. It doesn’t have near enough light to apply makeup. The rooms are attractive and the bed is comfortable. The staff can be very friendly. Or not. The breakfast room gets overwhelmed all the time. That can lead to a lot of stress when you’ve got a tour scheduled.
Stayed 4 nights in Sep 2024

10/10 Excellent

Leonardo

Stayed 3 nights in Sep 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!!! Excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough great things about this hotel. I have stayed at the four seasons and this hotel has the same service and quality. I would like to give a thank you to their excellent concierge Yigit. The best par none!!!!! Thanks for making my stay wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and attentive staff, comfortable and spacious rooms. Really enjoyed our stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

marine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Amazing stuff. Super clean hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Hatul Bharat Kumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and service of reception and concierge was fantastic. Only element that let the rating down is the service received from staff in the restaurant at breakfast. The staff are polite but so laboured and had to keep asking numerous times for various things to be served - and to wait 45 mins for a cold omelette wasn't acceptable. They improved the rest of the days but not of a 5* service - with many other guests also complaining.. That being said, the rooms are very nice - luxuriously furnished and very clean and well maintained. A very good location to walk into the town/ market/ main mosques. Good hotel if wanting to avoid traffic.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nelash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and an amazing hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Antigona

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend this hotel
Everything was wonderful staff was so friendly and helpful at giving advice and making sure I was safe at all times , calling taxis and recommending where to go and what to do ! Love them ! Isil, Hasan,Kaan,Tuana I highly recommend speaking to them !
Stayed 3 nights in Jul 2024

10/10 Excellent

Luke

Stayed 2 nights in Jun 2024

10/10 Excellent

Belinda

Stayed 5 nights in May 2024

10/10 Excellent

Geraldina

Liked: Cleanliness, staff & service, property conditions & facilities
A gem of a find- I thought we were headed to the Four Seasons Istanbul until I found this Marriot Bonvoy hotel as a completely overhauled historical building blocks from the Bosphorous and from the top sites in Istanbul. The architectural and interior design details are impeccable, but pale in comparison to the top notch staff that give a different meaning to hospitality. When Yigit the concierge met me he said that I had broken his heart by not responding to his heartfelt emails in wanting to impress me with the best arrangements to experience Istanbul. I thought the emails were a nice touch but that they were a formality! Every one was looking out for us, including having a boxed breakfast for our early departure, packaged beautifully in elegant black boxes. The Turkish breakfast at the restaurant was incredible!I would highly recommend this property for a fabulous stay in Istanbul… if you want the best bed, best sheets, best pillows, best shower, and best personal care by hospitality pro’s. Thank you to everyone there who took such great care of us. It made our stay in Istanbul memorable.
Stayed 4 nights in May 2024

10/10 Excellent

MARIA DOLORES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de lujo en la mejor zona con gran servicio
La ubicación del Hotel es Excelente , caminando vas a todas partes. El servicio es impecable, muy amables y tienen vocación al servicio. el Hotel remodelado nuevo, muy bonito de muy buen gusto .
Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Sehr schönes Luxushotel unweit von den wichtigsten Attraktionen. Sehr freundliches und hilfsbereites Personal im ganzen Haus. Sehr bequeme aber eher kleine Zimmer mit allem Komfort.
Stayed 3 nights in Nov 2024

8/10 Good

Ad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanasaryan for great days in Istanbul
A fantastic hotel but small improvements necessary. Cleaning of room need to be earlier in the day. Breakfast service was bad one day but very good the other days. A special thank you to Yigit for excellent service👍👌
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024