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Sorriso Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sorriso Hotel

Reception
Room amenity
Standard Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets
Sauna, Turkish bath, body treatments, hydrotherapy, body scrubs, facials
Front of property - evening/night

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Spa
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Kemalpasa Mh Ordu Cad No 60 Laleli Fatih, Istanbul, Istanbul, 34130
  • Beyazit Square
    10 min walk
  • Greenduck
    1 min walk
  • Aksaray Tram Station
    3 min walk
  • Istanbul (IST)
    31 min drive

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double or Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

In-room safe, blackout drapes, free WiFi, bed sheets

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Single Room

In-room safe, blackout drapes, free WiFi, bed sheets

Economy Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Sorriso Hotel

4-star Istanbul hotel, connected to a shopping center in Istanbul City Center
Along with a full-service spa, this smoke-free hotel has a sauna and massage/treatment rooms. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Sorriso Hotel offers 65 accommodations with safes and coffee/tea makers. 22-inch LCD televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and hair dryers. This Istanbul hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Sorriso Hotel features a full-service spa and a sauna. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Istanbul hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Sorriso Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Room service is available.

Languages

Arabic, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 12431

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sorriso Hotel
Sorriso Hotel Istanbul
Sorriso Istanbul
Sorriso Hotel Hotel
Sorriso Hotel Istanbul
Sorriso Hotel Hotel Istanbul

Sorriso Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 140 reviews" "
Rating 8 - Good. 51 out of 140 reviews" "
Rating 6 - Okay. 24 out of 140 reviews" "
Rating 4 - Poor. 6 out of 140 reviews" "
Rating 2 - Terrible. 17 out of 140 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

SALAH EDDINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay
Stayed 5 nights in Aug 2024

2/10 Terrible

Mahmoud

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room is two small for 2 people
Stayed 5 nights in Jul 2024

10/10 Excellent

Ghassan

Stayed 6 nights in Apr 2024

10/10 Excellent

Khethiwe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Mohamed Zehni, Leiden

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel thinking it is a 4 stars hotel, but it was not. The room was dusty, AC did not work, safe was broken, bathroom had mold in the shower and wash table. In addition, we were not informed of the construction that is being done outside the hotel. Therefore, we had to drag our bags, and no one helped us to take the bags upstairs. Guests were too noisy and no one asked me to respect others' requirement to have a peaceful breakfast. I decided to checkout two nights after (original booked for 4 nights) and sadly I forgot my Airpods Pro in the room. I called the hotel and I informed them that I forgot the airpods in the room and they should call me if they find it or not. That did not happen, The lady responded "ok ok" and hung up right away. This was the worst experience I had in istanbul and never again. Shame to call yourself 4 stars hotel.

8/10 Good

Paula Andrea Sanchez, London

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but the facility part like the sauna and jacuzzi has a misleading information, you have to booked and paid to use these facilities.
Stayed 3 nights in Apr 2023

10/10 Excellent

albert

Stayed 1 night in Apr 2023

4/10 Poor

Lida Farshi

Stayed 5 nights in Feb 2023

10/10 Excellent

Ruzaliya

10/10 Excellent

Ruzaliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Easy to reach all historic areas. The staff is professional, helpful and speaks English.

10/10 Excellent

Ruzaliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and helpful the personal.
Stayed 4 nights in Nov 2022

10/10 Excellent

Neal

Stayed 1 night in Oct 2022

6/10 Okay

mamdouh

Stayed 5 nights in Sep 2022

6/10 Okay

baraa

Stayed 1 night in Sep 2022

10/10 Excellent

Jawhar

Stayed 1 night in Mar 2022

2/10 Terrible

Nada

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never do it again
This hotel is one of the worst hotels I have ever seen in my life. We stayed there for one week me and my friends. My friend left her purse in the closet and went down to the breakfast for 20 minutes. They stole 4000 from her purse and left the Turkish money and the credit card and the passport which were there. We complained to the front desk and ask for the manager to speak to. For three days asking for the manager and never showed up. Bad attitudes and no respect to people at all.
Stayed 7 nights in Aug 2021

2/10 Terrible

Nada

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
The hotel staff are so rude. The food was dirty abs had insects and flies. Customer services is Zero, the cleaning staff stole 4000$ from my purse while I went down to take my breakfast. I asked for the manager for three days no manager came to file a complaint. English skills is zero. No way to communicate with anyone. Definitely NO
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Nothing like on pictures. No pool no terrace very bed breakfast
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Breakfast was not great, lift stopped working briefly, only one key card although we were two occupants in the room.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Aclass, lewisham, London

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Honest and. Adorable food was good just can't complain well done 😍
Stayed 6 nights in Apr 2019

8/10 Good

Lana, Beirut, Lebanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a good area, has a swimming pool upside, good hotel in general
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy placement , clean , nice staff and friendly , the mine rooms noisy ,,
Stayed 2 nights in Feb 2019

6/10 Okay

Musa

Disliked: Cleanliness, property conditions & facilities, room comfort
2 weeks in Turkey
It wasn’t a very pleasant stay especially after we moved in from a 5 stars hotel with all facilities. We won’t to be closer to downtown with easier access to local transportations and memorials. The hotel was over priced based on the location, I had no other choice but to stay. On the other hand staff was very nice and Curtis
Stayed 10 nights in Dec 2018