Sultanhan Hotel - Special Class

4.0 star property

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Signature Double Room, Terrace, City View | Egyptian cotton sheets, premium bedding, down comforters
Balcony view
Interior entrance
Front of property - evening/night
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    ‪5 min walk‬
  • Hagia Sophia
    ‪9 min walk‬
  • Blue Mosque
    ‪9 min walk‬
  • Istanbul (IST)
    ‪32 min drive‬

Room options

Deluxe Triple Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double or Twin Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Single Room, 1 Queen Bed

  • City view
  • 322 sq ft
  • Sleeps 1
  • 1 Queen Bed

Deluxe Quadruple Room

  • City view
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Presidential Suite, Terrace, Sea View

  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Signature Double Room, Terrace, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sultanhan Hotel - Special Class

4-star hotel in Sultanahmet
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Sultanhan Hotel - Special Class offers 48 air-conditioned accommodations with outdoor private hot tubs and minibars (stocked with some free items). These individually decorated accommodations have separate sitting areas and include day beds. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Sultanhan Hotel - Special Class features a full-service spa and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Beaux Arts hotel also offers a terrace, a children's club, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in January 2020.

Sultanhan Hotel - Special Class has designated areas for smoking.

Terrace Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terrace Restaurant

Things to do

  • Art gallery
  • Children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's club (surcharge)
  • Children's dinnerware
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Beaux Arts architecture
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 70 per room (one-way)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Property Registration Number 10480

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

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Sultanhan Hotel - Special Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1320 out of 1938 reviews
Rating 8 - Good. 406 out of 1938 reviews
Rating 6 - Okay. 110 out of 1938 reviews
Rating 4 - Poor. 48 out of 1938 reviews
Rating 2 - Terrible. 54 out of 1938 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reza John, Escondido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent about ten days in this nice hotel and I will definitely back there next time. First of all I am attracted by the very beautiful view of some historical buildings that could be seen from the back a huge glass wall on the top floor where their restaurant is placed. I will never forget the kindness of TUGCE, a young peofessional personal who offered me Turkish Kahve and delicious omlete. You don't want to leave the restaurant after finishing your breakfast because of the amazing view of the sultan ahmed and the blue mosque.
Stayed 9 nights in Jan 2025

10/10 Excellent

Abid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaviour is awesome, they provided us early check in service, the view from the 6th floor restaurant is really good. In addition, a number of significant historical places are just miniutes of walk away.
Stayed 1 night in Jan 2025

10/10 Excellent

Arjun

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend!

We absolutely loved our stay at Sultanhan Hotel. The room we had with a balcony and view of the city was exceptional. The breakfast room with views of the Haija Sophia and Blue Mosque was a delight and served the most amazing assortment of delicious breakfast foods. We loved walking from the hotel to all of the sites in the Old Town area because everything was nearby. It felt safe as well. The service was also amazing and they were very helpful arranging transportation to the airport. i would highly recommend the Sultanhan Hotel to anyone visiting Istanbul!
Stayed 4 nights in Jan 2025

10/10 Excellent

AHMED, folsom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean safe and friendly staff
Stayed 10 nights in Jan 2025

8/10 Good

irina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff is very friendly and helpful.
Stayed 7 nights in Jan 2025

8/10 Good

Riyaz

Traveled with family
Liked: Staff & service
Well located property needs upgrades in rooms and bathrooms including hallways. Good value but can do better with small improvements in Lobby and better lighting
Stayed 3 nights in Jan 2025

8/10 Good

Jose

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Room are a little dirty
Stayed 3 nights in Jan 2025

10/10 Excellent

Afsaruzzaman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to their restaurent for breakfast befor sunrise and had a beautiful view of sunrise behind Blue Mosque. Friendly staff, courteous and polite. I travelled to other cities of Turkey and left my extra luggage with this hotel for free of charge.
Stayed 1 night in Jan 2025

10/10 Excellent

Cosmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff , good breakfast
Stayed 2 nights in Jan 2025

6/10 Okay

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was lovely and the staff very attentive. The area was fantastic with loads of dining options, coffee shops and more. The hotel was nice and clean as well. Good place for a few days in Istanbul.
Stayed 1 night in Dec 2024

4/10 Poor

eugene, Venice

Traveled with partner
Liked: Staff & service
Did not get any VIP SERVICES AS DESCRIBED
Stayed 4 nights in Jan 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff. Would be nice if there was a dedicated concierge.
Stayed 2 nights in Jan 2025

10/10 Excellent

karim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Engin the Hotel Manager was a sincere pleasure to deal with! He went above and beyond by coordinating our airport transfers and was always available to ensure we had a memorable vacation! He was very diligent, detailed and most of all echoed professionalism at all times! Would definitely stay there again during my next visit!
Stayed 3 nights in Dec 2024

10/10 Excellent

karim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Engin the Hotel Manager was a sincere pleasure to deal with! He went above and beyond by coordinating our airport transfers and was always available to ensure we had a memorable vacation! He was very diligent, detailed and most of all echoed professionalism at all times! Would definitely stay there again during my next visit!
Stayed 5 nights in Jan 2025

10/10 Excellent

A

Stayed 3 nights in Jan 2025

10/10 Excellent

SHAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major attractions and shopping. Staff very courteous and friendly. Breakfast was excellent.
Stayed 5 nights in Jan 2025

8/10 Good

Brian

Liked: Staff & service
Service was outstanding. Tugce Atas was friendly, perceptive and very helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities

Alright

The hotels location is superb and rooms are clean. There are 6 floors with 2 lifts and one of them was broken from the day we arrived till end of our stay which made going to the lobby or the restaurant annoying as the working lift was always full and we had to wait 5 to 10 minutes to get in every time
Stayed 3 nights in Jan 2025

10/10 Excellent

MD Rashed, mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel located at the best location of old historic sultan ahmet. Started with pre arrival welcome note from Mr engine from reception team, we had a great stay throughout our 5 days stay. Rooms were clean, spacious, north American size large bathrooms, nice turkish traditional decor and the list goes on. One of the top attraction for us was was the roof top restaurant buffet breakfast with 360 panoramic view of the bosphorus sea and city. The view alone makes the stay at this hotel worthwhile. Speaking of breakfast, they had a wide selections to cater to all taste. Special thanks to Tugce and Yilmaz at the restaurant to make our experience more special. Also thanks to Saleha at housekeeping to clean our room immaculately everyday and last but not least mr Engine at reception for all his recommendations and advises during our stay. Me and my family will definitely return to Istanbul and this hotel in future.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jyotsna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to major tourist attractions, this well appointed and efficiently run facility was great for a family reunion lasting a week. The rooftop breakfast and dining area has spectacular views. We thoroughly enjoyed our stay.
Stayed 6 nights in Dec 2024

8/10 Good

Manish

Traveled with family
Liked: Staff & service
The location of this hotel can't be beat. Its close walking distance to some of the most prominent attractions as well as to the tram. The view from the terrace restaurant is incredible. However the rooms are pretty average. Our room constantly had a smell (may be due to being closed and heat on). The temperature can only be regulated by opening the windows as the heat is constantly on. I would rate this as a 3-star hotel par with a hampton inn in the US.
Stayed 5 nights in Dec 2024

2/10 Terrible

Abhishek

Stayed 2 nights in Dec 2024