Sultanhan Hotel - Special Class

4.0 star property

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Property entrance
Lobby
Signature Double Room, Terrace, City View | Egyptian cotton sheets, premium bedding, down comforters
City view from property
Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    ‪5 min walk‬
  • Hagia Sophia
    ‪9 min walk‬
  • Blue Mosque
    ‪9 min walk‬
  • Istanbul (IST)
    ‪32 min drive‬

Room options

Deluxe Triple Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Single Room, 1 Queen Bed

  • 322 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

Deluxe Quadruple Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Presidential Suite, Terrace, Sea View

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Double Room, Terrace, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sultanhan Hotel - Special Class

4-star hotel in Sultanahmet
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Sultanhan Hotel - Special Class offers 48 air-conditioned accommodations with outdoor private hot tubs and minibars (stocked with some free items). These individually decorated accommodations have separate sitting areas and include day beds. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Sultanhan Hotel - Special Class features a full-service spa and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Beaux Arts hotel also offers a terrace, a children's club, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in January 2020.

Sultanhan Hotel - Special Class has designated areas for smoking.

Terrace Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terrace Restaurant

Things to do

  • Art gallery
  • Children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's club (surcharge)
  • Children's dinnerware
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Beaux Arts architecture
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 70 per room (one-way)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Property Registration Number 10480

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Hotel Sultanhan
Sultanhan Hotel
Sultanhan Hotel Special Class
Sultanhan Hotel Special Class Istanbul
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Hotel Sultanhan Hotel - Special Class
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Sultanhan Istanbul
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Sultanhan Hotel - Special Class Hotel Istanbul

Sultanhan Hotel - Special Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1334 out of 1955 reviews
Rating 8 - Good. 409 out of 1955 reviews
Rating 6 - Okay. 109 out of 1955 reviews
Rating 4 - Poor. 49 out of 1955 reviews
Rating 2 - Terrible. 54 out of 1955 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great location, good breakfast and staff were very helpful.
Stayed 5 nights in Feb 2025

8/10 Good

Sara

Stayed 3 nights in Feb 2025

10/10 Excellent

Zein

Stayed 4 nights in Nov 2024

10/10 Excellent

Malak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and professional. The room was clean and the cleaning service was excellent. I especially love that the floors are wooden so they can be washed. The hotel was a short walking distance (probably around 7-10 minutes at a medium-slow pace) to Aya Sophia Masjid and the Blue Masjid. I especially recommend praying Fajr at one of the Masajid (especially Aya Sophia).
Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a great size, internet was fast and the bathroom had a bath-wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Shipra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Really well located.

I wasn’t expecting much given how reasonable and well located it is; but boy did this hotel blow me away! It is beautiful with an old world charm. It’s location is amazing - walking distance to the Grand Bazaar, Blue Mosque, Topkapi, etc with many restaurants right on its doorstep. The staff were also amazing. Our flight was delayed and we didn’t get in until 2am but they ensured someone was there to check us in and help us with our bags. I would definitely recommend this place to my friends and family.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with hotel and service received

We turned up at the hotel around 8 am and were able to check in to our room, we were also offered complimentary breakfast in the hotel (not sure if that's because of hotels.com gold status or not) But it was helpful as it saved us a trip to the cafe. We only stayed in the city for 1 night as it was a stopover trip to our final destination but were happy with the hotel's stay and the service received.
Stayed 1 night in Jan 2025

8/10 Good

Ramiz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Qamar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Ali

Disliked: Amenities, property conditions & facilities
Loud
Stayed 1 night in Feb 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

8/10 Good

GhalilaDegaulle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Next to tram and lots of food and shopping options. Breakfast was okay but nice option to have. Staff are incredibly!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel with the most attentive staff, everyone went above and beyond making our short stay wonderful. We would definitely recommend the Sultanhan Hotel to all of our friends and relatives. Sending a sincere thank you to all of the staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Sudarshan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Home

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth your money

Overall it was good experience, everything was close by, staff was very accommodating, would stay there again
Stayed 4 nights in Jan 2025

10/10 Excellent

shahzad ul

Traveled with family
Best hotel to stay in Istanbul
Stayed 2 nights in Jan 2025

8/10 Good

Juan, Woodridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice located, you can walk to the most important historical places in Istanbul.
Stayed 4 nights in Jan 2025

8/10 Good

Vicentia

Traveled with family
Liked: Cleanliness, staff & service
Excelent location, helpful staff, worn off and tired state of the property, terrible state of bathrooms, average breakfast.
Stayed 4 nights in Jan 2025

2/10 Terrible

hodan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is a tourist trap. The shuttle from the hotel to the airport is 3x more than a taxi! The hallway at night has no light, as a solo traveler female this was highly disturbing. The staff didn’t talk to me at all. The bath spa they have is a joke it’s in the basement where it’s a storage and staff break room, I had to decline it as I was ushered to the spa. All the prices are exaggerated! TOURIST TRAP!
Stayed 6 nights in Jan 2025

8/10 Good

Sarwarul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Sawyer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4-night stay at Hotel Sultanhan while exploring Istanbul. The location is perfect, an easy walk to the major tourist sites (Hagia Sophia, Blue Mosque, Topkapi Palace, Basilica Cistern), and just around the corner from the Cemberlitas metro stop that provides convenient access to other parts of Sultanahmet and Karaköy. (It rained for our entire visit, so we took the metro multiple times every day—you can either tap a MasterCard or purchase a fare card for a slight discount. It’s less than $1 USD per ride and the trains come every 5 minutes. The system is very easy to navigate with GoogleMaps). The breakfast spread was extensive and the view, even through the rain, was amazing. Staff were friendly, attentive, and helpful. We were initially in room 407, which was only OK. It was not as luxurious as the pictures had led me to believe. It also ran quite hot and had a slight musty smell. We were moved to a 5th floor room with a balcony that was much more comfortable, though still a little warm and the walls were a bit thin. One of the two elevators was also out of service during our visit. Our only other complaint was that the self-use spa was not worth it. For $45, we basically got to use the sauna for an hour. Perhaps it’s worth it to pay extra for the full-service hammam instead. Overall, we were very happy with this hotel for the price ($65 USD/night through Expedia felt like a steal). It was a great home base for exploring Istanbul.

10/10 Excellent

MOHAMMED, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great breakfast and amazing panoramic view
Stayed 1 night in Jan 2025

10/10 Excellent

Roqui Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ryan, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent value for money. Good staff. But outdated to a fault
Stayed 6 nights in Jan 2025