A restaurant, a bar/lounge, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Sumengen Hotel offers 25 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LED televisions come with satellite channels.
Bathrooms include bathtubs with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: TRY 35 per person
A bar/lounge
A restaurant
Things to do
Bicycle rentals
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Outdoors
Garden
Terrace
Accessibility
Elevator
More
6 floors
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided
Entertainment
32-inch LED TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at 1:00 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately TRY 35 per person
Airport shuttle fee: TRY 350 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 2022-34-0158
Property is also known as
Sumengen Hotel
Sumengen Hotel Special Class
Sumengen Hotel Special Class Istanbul
Sumengen Special Class
Sumengen Special Class Istanbul
Sumengen Hotel Istanbul
Sumengen Istanbul
Sumengen
Sumengen Hotel Hotel
Sumengen Hotel Istanbul
Sumengen Hotel Hotel Istanbul
Sumengen Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 93 out of 248 reviews" "
10 - Excellent
93
Rating 8 - Good. 92 out of 248 reviews" "
8 - Good
92
Rating 6 - Okay. 38 out of 248 reviews" "
6 - Okay
38
Rating 4 - Poor. 17 out of 248 reviews" "
4 - Poor
17
Rating 2 - Terrible. 8 out of 248 reviews" "
2 - Terrible
8
8.4/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Nurishah
Traveled with family
Aug 15, 2024
Liked: Staff & service
Staff were great - bathroom door not working, parts of hotel were run down. The breakfast while plenty was not great.
Price was too high compare to room size and facilities. What I booked I did not get the same type room! Some employees was rude and has no manner no warm greeting nothing ! Location was great close to all attractions. Great area for food walking and shopping area . Breakfast was so so ! Their airport service was great , room service was good .
We had a spa room on the top (6th floor). It had a stunning view of the Marmara Sea and the East city. The lobby is pleasant and comfortable and there are excellent dining options nearby, including Rainbow Fish & Meat, right across the street. A super-convenient walkable option for Old City sights. I would rate this an easy 5 stars except for the breakfast. The breakfast is ok, but could be improved for Western diners. Lot of cold cheese, salads, but sesame bagels disappeared quickly and scrambled eggs weren’t always available without a long wait. This is not a place to have a rental car, but you don’t need one.
Staff members were helpful and kind. Very highly recommended.
Great location for access to the sights. The views from room and dining room were good, could watch the boats and dolphins. Free breakfast was terrific, excellent selection of Turkish breakfast foods. Room was comfortable and clean, but could be noisy in morning as we were directly below the dining room, but it was time to get up anyway.
Only downsides was some difficulty with the level of English with all the staff so we were unsure of communication at times, the pushing of pamphlets at the desk of high end tours and restaurants.
I would also have liked seating, maybe cushions and rugs, on the rooftop level as the views are fantastic but no place to sit.
Steven
Stayed 5 nights in May 2023
6/10 Okay
Michelle
May 17, 2023
Liked: Staff & service
A good home base
Ok let’s start with the good. The location was excellent. Right in the middle of everything. The view from our room was gorgeous. The staff was friendly. The not so good-super thin walls. We could hear neighbors pretty much doing anything all night. Enough to keep you up. The facilities are a bit run down so don’t expect plush accommodations.
This is the 5th time that I am staying at this hotel. I am in love with the view and location. Staff super friendly, the daytime front desk Enes and night time front desk. They even arranged our Covide test, everything was done exactly on time. Everyone seemed eager to help and treat you well, specially Sehmus was so kind to help anytime we needed. The hotel exceeded my expectations
Its a good property close to many attractions on walking distance. Cleaning was perfect, breakfast was very very simple not much choice, which they say to do with Covid, but that should have been informed on the booking page.
The location is excellent--within walking distance to many major sites, to the sea, and restaurants.
The lighting in the room is very poor. I would encourage the management to correct this.
We had pre-arranged for airport transportation and were told a driver would be waiting for us with our name on a card. This did not happen, which was very disappointing after a very long trip. A man kept promising us a driver was coming, but we still waited over an hour for our ride. However, the hotel did give us a very nice room upgrade with a beautiful view of the sea after we finally arrived, which we appreciated.
Stayed 2 nights in total for a short trip. Really helpful staff and also very friendly. Nice location and easy to get places from. Clean room, comfy beds.
Negatives :
- Close rooms, can hear everything from the other rooms (bring earmuffs)
- Marble entrance floor. When it gets wet, it gets wet. From cleaning or from rain. Nearly broke my neck. Was no Signs up.
My daughter and I stayed at the Sumengen for five days, in December 2019.
We had a good stay and didn't find fault with anything.
The room was nice, the staff were great and we had a large and varied breakfast every day.