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Sura Hagia Sophia Hotel

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Photo gallery for Sura Hagia Sophia Hotel

Lobby
Garden
Exterior
Loft Room | View from room
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Spa
$170
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Divanyolu Cd. Alemdar Mah., Ticarethane Sk. No 10 Sultanahmet, Istanbul, Istanbul, 34122
  • Blue Mosque
    ‪3 min walk‬
  • Hagia Sophia
    ‪3 min walk‬
  • Grand Bazaar
    ‪8 min walk‬
  • Istanbul (IST)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

7.4 out of 10
Good
(23 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Garden Area

Family Suite, Garden Area | Living room | 32-inch LCD TV with cable channels, TV

Family Suite, Garden Area

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Double Room - Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Economy Double Room - Basement Floor

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Connecting Room

1 bedroom, premium bedding, minibar, in-room safe

Connecting Room

  • 538 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Twin Room

7.4 out of 10
Good
(3 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room - Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Economy Twin Room - Basement Floor

7.0 out of 10
Good
(9 reviews)
  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Suite

King Suite | Living area | 32-inch LCD TV with cable channels, TV

King Suite

  • 1076 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room

7.0 out of 10
Good
(13 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room with Hagia Sophia View

Superior Double or Twin Room with Hagia Sophia View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room with Hagia Sophia View

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft Room

Loft Room | 1 bedroom, premium bedding, minibar, in-room safe

Loft Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • 538 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | 1 bedroom, premium bedding, minibar, in-room safe

Penthouse

8.0 out of 10
Very good
(2 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Sura Hagia Sophia Hotel

Hotel in Sultanahmet
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Sura Hagia Sophia Hotel offers 220 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Sura Hagia Sophia Hotel features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and limo/town car service. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Onsite covered self parking and covered valet parking are complimentary.

Sura Hagia Sophia Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Galeyan Restaurant - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galeyan Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 19038

We should mention

The seasonal pool will be open from May to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sura
Sura Hagia
Sura Hagia Hotel
Sura Hagia Sophia
Sura Hagia Sophia Hotel
Sura Hagia Sophia Hotel Istanbul
Sura Hagia Sophia Istanbul
Sura Hotel
Sura Hagia Sophia Hotel Hotel
Sura Hagia Sophia Hotel Istanbul
Sura Hagia Sophia Hotel Hotel Istanbul

Sura Hagia Sophia Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 461 out of 929 reviews
Rating 8 - Good. 235 out of 929 reviews
Rating 6 - Okay. 110 out of 929 reviews
Rating 4 - Poor. 55 out of 929 reviews
Rating 2 - Terrible. 68 out of 929 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

LAETITIA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect !!! The staff were amazing and so helpful.. I will go back
Stayed 2 nights in Jun 2025

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I’m not sure how this can be considered to be a 5-star hotel. The whole place needs to be refurbished. Rooms and common areas are all extremely tired and very outdated (80’s decor), everything very worn. Tea and coffee facilities with paper cups!?! Breakfast ok but poorly set up. Difficult to move around serving counters, with staff and cleaners in the way. No servers asking what you’d like (cooked breakfast possible). My room faced what looked like a building site. Bathroom needs upgrading, dirty grout on tiles, shower head clogged up with limescale so squirting all over the place. Unsightly parts of room/bathroom covered up with picture frames or metal cover…. Usual loose toilet roll holder on wall, taps dirty and limescaled, 5 star it is not! Good location and ok pool, spa outdated and shabby though.
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in May 2025

10/10 Excellent

Yasar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Only issue was the curtains in the room were not very good as too much light would come in
Stayed 5 nights in May 2025

2/10 Terrible

Adil

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Disappointing – Definitely Not a 5-Star Hotel We stayed for two nights and honestly couldn’t wait to leave. The room was tiny, uncomfortably hot, and smelled of sewage. The air conditioning was completely useless—blowing out hot air in the middle of a very hot country. To make matters worse, our window faced directly into nearby residential flats, and we actually saw someone watching us while we were getting changed. It felt intrusive, unsafe, and completely unacceptable for any hotel, let alone one claiming to be 5-star. We raised these issues with reception, but the staff were rude and uninterested. Instead of trying to help, they made lazy excuses, claiming the hotel is a historical monument and nothing could be done. That’s not a valid reason for failing to provide basic comfort, privacy, or decency. A refurbishment or proper room layout is still possible—they just didn’t care. Breakfast was also a complete disaster. The area was severely understaffed, tables left dirty, food not replenished, and flies were hovering around or even inside some of the dishes. There was no coffee available for over an hour. The food was bland, limited, and cheap—like something from a budget 2-star motel. This hotel is all show and no substance. At best, it deserves 2 stars. Don’t waste your money—you’ve been warned.
Stayed 3 nights in Mar 2025

10/10 Excellent

Davlatbek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Sulaiman Ali

Stayed 7 nights in May 2025

10/10 Excellent

Hatice

Liked: Staff & service, property conditions & facilities
Our room was very clean and comfortable . Staff is very friendly and helpful !! Walkable distance to the Blue Mosque and the Hagia Sofia ! Check in/out super easy . I will definitely stay here again !
Stayed 4 nights in May 2025

10/10 Excellent

Ann Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it.

Great hotel. Love the location. And all staff are very police and helpfull. Will recommend this hotel to everybody. And stay there should I visit Istanbul again
Stayed 4 nights in May 2025

8/10 Good

Ron, Ottawa

Traveled with family
Liked: Cleanliness, property conditions & facilities
We chose this hotel to be in the heart of the tourist area and were not disappointed. It is within an easy walk of all the main attractions in the Sultanahmet district. The hotel is very clean, welcoming and staffed by wonderful helpful people. Our room, while not large by Canadian standards, had every convenience we needed:fridge, safe, hair dryer… we did not try the tv so can’t advise on it. The free internet was more than adequate for us. The beds have medium soft foam mattress which I hugely dislike as I prefer a very firm coil spring mattress. There were no facecloths, no exhaust fan in the bathroom and fairly dim lighting there too. Leaving the mirrored door open quickly got rid of the fogged mirrors. The shower stall, there is no tub, is slippery so move carefully. The breakfast buffet is quite varied so that just about every nationality can find familiar food. Often there is a cat wandering around mooching food. A downside, which would a downside in every hotel in the area, is the amplified call to prayer that blasts out in the very early morning. It will likely awaken you.
Stayed 4 nights in May 2025

10/10 Excellent

Xiaoning

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel’s location is perfect
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. The location is absolutely spot on with a very short walk to the blue mosque and square. The staff were kind, hospitable and very helpful with recommendations and booking taxis to the airport. The room was beautiful and spotlessly clean - comfy beds! The pool area is a real hidden gem you almost forget you are in the centre of Istanbul. Cant wait to return!
Stayed 4 nights in May 2025

2/10 Terrible

Ismahéne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas du tout satisfaite de ce séjour pour un 5 étoiles, sale et très BRUYANT, petit déjeuner pas digne d’un grand hôtel c’est la troisième fois que je viens je suis choqué le prix est cher et surtout la qualité a vraiment baissé, j’ai demandé à changer de chambre et après c’était pareil autant de bruit, les murs sont fins, je ne le recommande pas d’ailleurs j’ai écourté mon séjour et je suis partie ailleurs.
Stayed 2 nights in May 2025

10/10 Excellent

Mohamad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will done
Stayed 3 nights in May 2025

6/10 Okay

Carlos

Traveled with partner
Liked: Property conditions & facilities
Good location
Stayed 2 nights in May 2025

4/10 Poor

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Sharon

Stayed 3 nights in May 2025

10/10 Excellent

Monica

Stayed 3 nights in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. Lots of things to do in walking distance
Stayed 2 nights in Apr 2025

6/10 Okay

Sacir

Traveled with group
Location
Stayed 3 nights in May 2025

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Aracelly

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
I was very disappointed for the service at the front desk,I( I wish I had the name, but her accent was very strong) people not kind at all, had to request somebody to check the heat that was not functioning, several times. I was not happy either with how clean the room was, especially the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Sunilah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the staff
Stayed 4 nights in May 2025

10/10 Excellent

Senaat

Stayed 1 night in May 2025

10/10 Excellent

Erlinda, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Staff very helpful anf courteos. Vlean and quite Accessible to all major tourist spots.
Stayed 3 nights in May 2025