Surmeli Istanbul Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Surmeli Istanbul Hotel

Front of property - evening/night
Interior detail
Bar (on property)
Terrace/patio
Sauna

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349
  • Mecidiyekoy Square
    ‪11 min walk‬
  • Istanbul Cevahir Shopping and Entertainment Centre
    ‪12 min walk‬
  • Trump Towers Istanbul
    ‪14 min walk‬
  • Istanbul (IST)
    ‪40 min drive‬

Room options

Grand Suite, 1 Bedroom

  • Sleeps 5
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Large Twin Murphy Bed

Deluxe Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Presidential Suite

  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed

Family Suite

  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

Superior Double or Twin Room

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Surmeli Istanbul Hotel

5-star Istanbul hotel, connected to a shopping center in Şişli
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and valet parking.
Surmeli Istanbul Hotel offers 201 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a children's pool.
Surmeli Istanbul Hotel features a sauna and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Surmeli Istanbul Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Ruga Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (EUR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Covered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1954

Property is also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Surmeli Istanbul Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 121 out of 617 reviews" "
Rating 8 - Good. 168 out of 617 reviews" "
Rating 6 - Okay. 124 out of 617 reviews" "
Rating 4 - Poor. 82 out of 617 reviews" "
Rating 2 - Terrible. 122 out of 617 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024

10/10 Excellent

SHAHNAZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024

10/10 Excellent

SHAHNAZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shwana

Liked: Cleanliness, staff & service, property conditions & facilities
Was too far from everything
Stayed 5 nights in Jun 2024

10/10 Excellent

Mehmet

Stayed 1 night in Nov 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Azeez

Stayed 7 nights in Jun 2023

4/10 Poor

Bahareh

4/10 Poor

Abdirahman

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
3 to 4 star overall for me.
Stayed 9 nights in Oct 2022

10/10 Excellent

Radwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Mineh

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

2/10 Terrible

Sulaiman

Stayed 1 night in Sep 2022

10/10 Excellent

Mehmet

Stayed 1 night in Sep 2022

6/10 Okay

Aisha

Your Three Star hotel with 1 star breakfast buffet
This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Stayed 5 nights in Aug 2022

2/10 Terrible

Hamid

Stayed 6 nights in Aug 2022

10/10 Excellent

Ayman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help is very good they are doing good job
Stayed 2 nights in Aug 2022

2/10 Terrible

Hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

ABDALMATLB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
تمنز
Stayed 2 nights in Jul 2022

10/10 Excellent

Yvonne

Stayed 4 nights in Jul 2022

10/10 Excellent

Alan

Stayed 3 nights in Jul 2022

10/10 Excellent

Alan

Stayed 4 nights in Jul 2022

8/10 Good

Mohamed

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like this hotel, very friendly staff
Stayed 4 nights in Jun 2022

6/10 Okay

Farbod frank

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
old hotel, not 5 star really
Stayed 4 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel Excellent Location Only problems very noisy hotel overnight on several occasions and complaints made at time not dealt
Stayed 7 nights in May 2022