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The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

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January 2025
February 2025

Photo gallery for The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

Penthouse, Terrace | City view
Penthouse (7) | Minibar, in-room safe, desk, laptop workspace
Lobby
Deluxe Twin Room | City view
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Pet friendly
  • Bar
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Emek yemez mh. Bankalar cd. No 5, Istanbul, Istanbul, 34421
  • Galata Bridge
    3 min walk
  • Özgür Şef Steakhouse
    1 min walk
  • Karakoy Station
    2 min walk
  • Istanbul (IST)
    44 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View

Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View

  • 893 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | View from room

Executive Suite, 1 King Bed, Non Smoking, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | View from room

Classic Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

Hotel in Istanbul City Center
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite valet parking is complimentary.

The Bank Hotel Istanbul, a Member of Design Hotels - Special Class is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 169 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 15095

Property is also known as

House Hotel Vault Karakoy
Karakoy Vault
Karakoy Vault Hotel
Vault Hotel Karakoy
Vault Karakoy
Vault Karakoy Hotel
Vault Karakoy House
Vault Karakoy House Hotel
Vault Karakoy House Hotel Istanbul
Vault Karakoy House Istanbul
Vault Karakoy House Hotel Special Class Istanbul
Vault Karakoy House Hotel Special Class
Vault Karakoy House Special Class Istanbul
House Hotel Karakoy
House Karakoy
Hotel The House Hotel Karakoy Istanbul
Istanbul The House Hotel Karakoy Hotel
Hotel The House Hotel Karakoy
The House Hotel Karakoy Istanbul
Vault Karakoy The House Hotel Special Class
Vault Karakoy The House Hotel
House Hotel
House

The Bank Hotel Istanbul, a Member of Design Hotels - Special Class Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

PATT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good location in the city for first-time visitors to walk to both sides of the city and meet for tours. Staf was very friendly and helpful. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

SOFIA

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

SOFIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and comfortable, spacious rooms with lovely marble bathrooms. We loved staying here!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Service was friendly and they really just made every effort you could ask for. Rooftop is a beautiful view and very relaxing. Spa was pretty good. Turkish bath was super fun as a couple. Massages were could but tables were cool I’d like them heated.
Stayed 4 nights in Aug 2024

6/10 Okay

Hiba

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jun 2024

6/10 Okay

Satish

Stayed 4 nights in Jul 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service
Beautiful hotel with great service
Stayed 4 nights in Jun 2024

10/10 Excellent

Anke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great area
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location that is walking distance to many shops, restaurants, tourist attractions. The staff is super helpful and friendly. I highly recommend this hotel. We will be back!
Stayed 3 nights in Jul 2024

8/10 Good

Tara

Stayed 3 nights in Jul 2024

10/10 Excellent

Raja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Jul 2024

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and walking distance to sights and near transportation to get to other areas of Istanbul.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel so much, that we booked our 2nd stay to return. Here are the positives, central location with easy access to public transportation and Istanbul's main attractions, clean, great amenities, SPA, gym, rooftop bar and restaurant (excellent). They paid every attention to the details and even the hotel scent was carefully planned. Breakfast was a treat but the best was the STAFF. They were always present and willing to assist, we never had to ask twice for anything. Oh and the antique elevator! Our daughter was so thrilled by this, although it could only fit 2 persons. We would highly recommend this hotel for your stay in Istanbul. Negatives- Maybe the neighborhood several blocks to the east is a little rough, but that is beyond their control. All in all a good find, and we will be back...
Stayed 2 nights in Jun 2024

10/10 Excellent

Ingy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing building, excellent dining and super location!
Stayed 1 night in May 2024

10/10 Excellent

Carmen Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Valentin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning Decor, Lacking Personal Touch
The Bank Hotel in Istanbul is a stunning property housed in an old bank, featuring exquisite marble details. Although the location has its pros and cons—it's convenient for tram users with the Karaköy station nearby, but taxi or Uber users may face long waits due to the hotel's placement on a busy, narrow street. The hotel's potential is somewhat undermined by the reception experience. The small reception area is often manned by only one or two staff members who are overwhelmed with tasks, from attending to guests to managing access to the popular rooftop bar. This results in a reception that often feels rushed and stressed, impacting the overall guest experience. A particular inconvenience occurred during our checkout day concerning breakfast service. We were informed breakfast started at 7 AM, not 6:30 AM as we had thought. Despite the food being visibly ready and our early flight, the waiting staff, adhering strictly to management's rules, refused to serve us earlier. This rigid adherence to rules without consideration for guest circumstances was disappointing. Furthermore, interactions at the rooftop bar and with the breakfast staff were mixed. Staff frequently removed menus prematurely and there was confusion over our eligibility for breakfast, indicating a lack of communication and attention to detail expected in a 5-star boutique hotel. Despite its beauty and prime location, The Hotel could improve its service to truly meet the standards of a 5 star boutique hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Stayed 4 nights in Apr 2024

10/10 Excellent

Faris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff. Rooms clean and facilities in great condition. Well situated to see most of Istanbul’s great sites. Highly recommend
Stayed 8 nights in Mar 2024

10/10 Excellent

Oliver, Toronto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff…very kind. would come back. Thank you all.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023