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The Marmara is a comfortable hotel with a relaxing lobby and in a great location. The Pera Club room was comfortable with a great view of the city and Golden Horn. The reception staff were great and allowed a later check out and lent an adapter plug. I’d stay again.
Very busy in front of the hotel with many cars all the time, traffic is a lot on the streets around but walking is fine. Rooftop bar has amazing view to have drinks.
We booked a room with a baby cot, when we arrived the cot was prepared, however, it was a smoker room! bed was extremely filthy with lot of stains ( have taken photos), the staff saw it as an opportunity to sell me an upgrade into a suit room instead of focusing on the poor quality of the provided room
I had a great stay at Marmara Pera. My room was really nice, and was kept clean, the breakfast was great, and the location of the hotel is perfect, right off Istiklal street. The staff was friendly and helpful, and the swimming pool on the rooftop was a nice extra treat.
Great location with entertainment & dining options.beautifully well mannered and trained staff, Front desk especially. Willing to go above and beyond. Definitely recommended if you like to wine, dine, party and stay in the center.
Great location and classy vibe. Great rooftop bar with panoramic views, though the pool was small, but good for social media pics. Jazz singer in the lounge on Friday was a nice touch.
Lucus
Stayed 4 nights in Aug 2024
6/10 Okay
Cathy
Traveled with family
Aug 26, 2024
Liked: Cleanliness, amenities
Check-in went well and our bellboy- a 16-year-old trainee was excellent. Our housekeeper was great at attending to our needs although she did not speak English. But the service in the main resturant on the ground floor was awful. The staff were preoccupied with their personal conversations and paid little to no attentionto the guests. Also they shouted across the room to each other disrupting what should have been a relaxing atmosphere. They marred our entire experience.
We stayed in Club Pera rooms but were not afforded the benefits without having toargue for them. A daily happy hour for Pera Club members did not appear to exist. When I enquired about it, staff spent about 30 minutes investigating and rhen told me I could have a free drink. Not at all what was listed as happy hour.
Cathy
Stayed 2 nights in Aug 2024
4/10 Poor
Laxman
Aug 26, 2024
Liked: Cleanliness
We had a room on 17 th floor. There is a bar next floor up, playing loud music until late night. We didn’t get a good nights sleep due to noise. Complains to front desk did not work.
Very bad experience. The hotel is next to 3 nightclubs. I was traveling with 4 small children and non of us got to sleep until 4am. The reception staff weren't very helpful and eventually offered us ear plugs. The room service food was also inedible. I eventually checked out 1 night early and checked into another hotel without the help from Expedia or any refund or discount from this hotel. I wish there was some notice about the hotel being in a club surrounding, it is not for families