Windsor Hotel & Convention Center

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December 2024
January 2025

Photo gallery for Windsor Hotel & Convention Center

Minibar, desk, laptop workspace, soundproofing
Couples treatment rooms, sauna, steam room, body treatments, body scrubs
Exterior
Exterior
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Pool
  • Air conditioning

Explore the area

Map
Yenidogan Mah., Erciyes Sokagi No.7, Bayrampasa, Istanbul, 34030
  • Forum Istanbul
    4 min drive
  • Pierre Loti Tepesi
    5 min drive
  • Eyup Sultan Mosque
    6 min drive
  • Istanbul (IST)
    39 min drive

Room options

Junior Suite

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Marmara Suite

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive French Room with Sea View

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room with Sea View

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior French Room with City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Corner Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room with City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Golden Horn Suite

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Queen Twin Room with City View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Presidential Suite

  • 915 sq ft
  • Sleeps 4
  • 2 King Beds

Executive French Room with City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Windsor Hotel & Convention Center

Hotel in Bayrampasa
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and valet parking. Housekeeping is available on request.
Windsor Hotel & Convention Center offers 310 air-conditioned accommodations with minibars and complimentary bottled water. 52-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, slippers, and hair dryers. This Istanbul hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Windsor Hotel & Convention Center features a steam room and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and 12 meeting rooms. This Istanbul hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge. A total renovation of this property was completed in November 2021.

Windsor Hotel & Convention Center has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Windsor Hotel & Convention Center has a restaurant on site.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business center

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 15 for children
  • Valet parking fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 20276

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Windsor & Convention Center
Windsor Hotel & Convention Center Hotel
Windsor Hotel Convention Center Istanbul
Windsor Hotel & Convention Center Istanbul
Windsor Hotel & Convention Center Hotel Istanbul

Windsor Hotel & Convention Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 182 out of 323 reviews" "
Rating 8 - Good. 58 out of 323 reviews" "
Rating 6 - Okay. 31 out of 323 reviews" "
Rating 4 - Poor. 20 out of 323 reviews" "
Rating 2 - Terrible. 32 out of 323 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmad Bassam

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Elias, McDonough

Traveled with family
Liked: Staff & service
The staff is professional and responsive to requests, when they have been informed that the AC is not working in the allocated room, they changed to another functional room. Breakfast is delicious. Swimming pool is very nice!
Stayed 4 nights in Jul 2024

2/10 Terrible

ROBERTO MOREJON

Disliked: Cleanliness, property conditions & facilities
The hotel's AC is a disaster, they shouldn't rent in those conditions
Stayed 1 night in Jul 2024

4/10 Poor

Wissam, Riyadh

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The AC was not working well in the whole hotel it is too hot in the room during the day
Stayed 4 nights in Jun 2024

8/10 Good

Mustak

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our fourth visit to this hotel, as usual it met our expectations however unfortunately we encountered discriminatory and disconcerting behaviour of the front desk staff. This has never happened previously on any of our visits, seem these staff were a new batch who seemed more interested in themselves and IC1 customers. All other staff are top notch, very approachable and helpful. I am a regular to IST, Windsor would have been a regular but will now consider other options. PS - temperature was over 30c, ac was very weak.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jolanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and very clean lobby but rooms not so much. AC in the rooms not working properly even though it set up for 18 Celsius still not cold enough. I had to keep my window open over night so it was more comfortable and cooler. I
Stayed 11 nights in May 2024

2/10 Terrible

HASHMUKHLAL

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is not a Family friendly or couple friendly Hotel. It is simply a business city type hotel. The Reception and the front of house staff are are totally useless. Stayed seven days here but not once I saw any one of them engaging with the guests. They were all too busy on their mobile phones. No assistance with luggage or any other issues. The only person that was any good was the room cleaner. She was excellent and very helpful. I would not recommend this hotel for a holiday stay. There are far better hotels with very friendly staff in Istanbul. I definitely booked room with breakfast, but on arrival was told no breakfast is booked. So not a good start. They were too keen to sell me tours etc but service that you would expect in a so called 5 star hotel is totally lacking. The pool is very cold . The Spa prices are extortion. Avoid this hotel at all costs . Expedia should take this off their books for sure.
Stayed 7 nights in May 2024

10/10 Excellent

Sareyah, muscat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sareyah, muscat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in May 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff. That's all I need to say. Staff.
Stayed 7 nights in Apr 2024

2/10 Terrible

Hatim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor air conditioning. Poor customer care, zero professional, zero quality.
Stayed 1 night in Apr 2024

2/10 Terrible

Hatim

Disliked: Cleanliness, amenities, property conditions & facilities
Stuff were mean and not honest. Frown faces with rude behavior. They provide rooms not as per as the reservation, air conditioning not working . I sweat all night long , I had to fight after midnight to change room . It is awful experience. That’s Turky services .. zero respect, zero service, zero customer support.
Stayed 1 night in Apr 2024

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Haidar Hassan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. Very welcoming and friendly people.
Stayed 13 nights in Mar 2024

8/10 Good

Hans

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Ban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Mar 2024

6/10 Okay

Ashish

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mixed Experience at Windsor Hotel, Istanbul Positive Aspects: 1. Cleanliness: The hotel maintained a high level of cleanliness throughout our stay, ensuring a comfortable environment. 2. Facilities: The facilities provided were satisfactory, contributing to a generally pleasant experience. Negative Aspects: 1. Limited Vegetarian Options: As pure vegetarians, we faced a significant challenge with the scarce vegetarian food choices. The suggestion to rely on salads daily was not an ideal solution. 2. Closed Restaurant on Mondays: The hotel's restaurant being closed on Mondays was an unexpected inconvenience, and this information was not communicated beforehand. 3. Language Barrier: Communication proved to be challenging due to a limited understanding of English among the staff, making the overall experience more difficult. 4. Commercial Location: The hotel's location in an industrial/commercial area, distant from major tourist centers, might not be suitable for those seeking a more central location. Conclusion: While the Windsor Hotel in Istanbul offers cleanliness and decent facilities, the limited vegetarian options, unexpected closure of the restaurant on Mondays, language barriers, and a commercial location may affect the overall satisfaction, casting doubt on its claim as a 5-star establishment.
Stayed 4 nights in Feb 2024

10/10 Excellent

Boban

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Ok
Stayed 2 nights in Feb 2024

10/10 Excellent

Sekou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

jigyasa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Dakota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here. We had another place booked but were very unhappy and booked here the night before hoping it was better. It was amazing, the staff were amazing with helping us get around with transportation and recommending things to do. The room had a fantastic view, very clean and had no problem with it at all. Food from restaurant was also good, my daughter had to take an exam and it had great wifi and was very quiet so she could complete it. You won’t be disappointed staying here.
Stayed 5 nights in Jan 2024