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Zagreb Hotel

4.0 star property

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Photo gallery for Zagreb Hotel

Indoor pool, outdoor pool, sun loungers
Body treatments, body wraps, body scrubs, facials, 1 treatment room
Indoor pool, outdoor pool, sun loungers
Lobby sitting area
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Laleli Kemalpasa Mah. Gençtürk Cad., Çukurçesme Sok. No:29, Istanbul, Istanbul, 34740

Room options

View all photos for Double or Twin Room, Non Smoking

Minibar, in-room safe, soundproofing, free WiFi

Double or Twin Room, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Zagreb Hotel

4-star hotel in Istanbul City Center
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Zagreb Hotel offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Zagreb Hotel features an indoor pool and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Istanbul hotel also offers a children's pool, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Zagreb Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Zagreb Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, Farsi, Hebrew, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1996
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 12243

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Zagreb Hotel
Zagreb Hotel Istanbul
Zagreb Istanbul
Zagreb Hotel Hotel
Zagreb Hotel Istanbul
Zagreb Hotel Hotel Istanbul

Zagreb Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 529 reviews
Rating 8 - Good. 210 out of 529 reviews
Rating 6 - Okay. 104 out of 529 reviews
Rating 4 - Poor. 41 out of 529 reviews
Rating 2 - Terrible. 23 out of 529 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Zhila

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
There is no lift to reception. I was expecting somewhere really nice as its 4 star hotel, but very small area, small rooms with no service at all. The refrigerator was empty only a bottle of water. No table and chair to use. We had our tea on our beds. Not comfortable at all.
Stayed 2 nights in Nov 2024

2/10 Terrible

?KM, Manchester

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The electricity was on and off on a generator for the duration of the trip. once during breakfast and the next 2/3 hours it tripped around 50/60 times. i think whilst we were in the hotel it tripped around 500 times. generator would remained on overnight and could be heard through out the night. Totally ruined our experience in Istanbul. other hotels in the area were not affected. we had 3 rooms in the end. I want some sort of refund.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great plase
Stayed 4 nights in Aug 2024

10/10 Excellent

Nasser

Liked: Cleanliness
Stayed 10 nights in May 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Service, central location, comfortable and clean rooms and excellent breakfast.
Stayed 5 nights in Mar 2024

10/10 Excellent

Lyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

8/10 Good

Syma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff - especially Azad - were great. Breakfast was a great affair with one of the cooks making delicious filled flat bread in front of us each morning! Air conditioning worked - but had to call reception for them to turn it on centrally each time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sanjar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jing

Stayed 3 nights in Dec 2023

4/10 Poor

Farkad

Liked: Cleanliness
Disliked: Staff & service
Not my place

10/10 Excellent

Payal Pankajbhai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Very Good Hotel to stay if you are traveling Istanbul. Hotel location was good. You will find so many good places to explore by walk from hotel. Also staff was so good and helpful. Apartment from that Breakfast was also Fine.I strongly recommend this hotel. Very Comfortable and Comfy place to stay in Istanbul.⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Oct 2023

10/10 Excellent

MUHIDIN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my time at Zagreb hotel
Amazing stay, grand bazaar, near Egyptian bazaar
Stayed 5 nights in Oct 2023

10/10 Excellent

Mahmoud

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and location, the staff was very helpful and i highly recommend this Hotel
Stayed 5 nights in Sep 2023

2/10 Terrible

Danyal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was terrible experience. The receptionist Mr. Azad behaved very bad he snatched our personal items including mobile phones, laptops, and other presents. These people even don't know how to treat foreigners in Turkey. Zagreb hotel staff is really bad they don't have manners their attitude shows foreigners are slave in their country. On more thing, during midnight, all receptionist's attacked us with knife in our room 509 & 511 we somehow rescued ourself and left this hotel. I will never recommend any one to book this hotel as this is unsafe. Thanks.
Stayed 1 night in Jun 2023

6/10 Okay

David, Spalding

Liked: Cleanliness, staff & service, property conditions & facilities
I found the place quite basic for the price l paid £519 from the 6th June to 11th WiFi poor. Had to pay for water each day to drink. Breakfast was quite poor nothing either English or continental. It was basically breakfast only no other food that you could buy even though there was a cafe apart from hot and cold drink No English television every station foreign bored to tears in my room. Tried to listen to the radio in my room on my phone but because the WiFi was so poor it kept cutting out. Would l stay here again no.
Stayed 5 nights in Jun 2023

10/10 Excellent

Vepa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Cengiz

Stayed 1 night in Apr 2023

8/10 Good

Aleksander

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Constantin E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, very good location, diverse breakfast, relaxed atmosphere.
Stayed 5 nights in Mar 2023

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my mother after relocating from a different hotel and honestly the experience was everything. Staff were super friendly and attention especially the cleaning lady and Younus the doorman who always ran to help us with our bags! I felt looked after always and safe. We didn’t get a chance to try the hammam which is the only let down as we missed the staff due to timings however would honestly recommend this hotel! Great rooms and very easy to get around the shops and access to tram station! Thanks Hotel Zagreb!

10/10 Excellent

Eugen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!!!
Very good location, close to everything, rich and diverse breakfast. Good price!!!
Stayed 2 nights in Mar 2023

4/10 Poor

Carina

Disliked: Amenities, property conditions & facilities
The rooms are much smaller (actually too small) than shown on photos, everyday guests had to wait to get a breakfast table, breakfast was always the same but sufficient if you came esrly
Stayed 4 nights in Jan 2023

10/10 Excellent

FERUZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything the staff working Over there is easy going and friendly.

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022

2/10 Terrible

Caroline

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very rude and not welcoming at all As for the hotel bathrooms not clean at all even all broke shower sanitary doesn’t exist difficulty to have shower One world is not even wirrh to 1 star hotel that bad was