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Grand Suites Family Resort

2.5 star property

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Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Suíte Premium Triplo | Minibar, soundproofing, iron/ironing board, free WiFi
Restaurant
Suíte Premium- Vista Lago | Minibar, soundproofing, iron/ironing board, free WiFi
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Gym
  • Bar
  • Hot Tub
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Rua Pércio Martini, nº 2937, Lago Azul, Ita, SC, 89760-000
  • Prainha de Itá
    ‪19 min walk‬
  • Ita Thermals Park
    ‪4 min drive‬
  • Caracol Lookout
    ‪10 min drive‬
  • Chapeco (XAP)
    ‪90 min drive‬

Room options

View all photos for Suíte Premium Triplo

Minibar, soundproofing, iron/ironing board, free WiFi

Suíte Premium Triplo

  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Luxo Adaptado

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Adaptado

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Double

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Double

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo Superior Double

Luxo Superior Double | Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Superior Double

  • 291 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo King

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo King

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Superior King

Luxo Superior King | Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Superior King

  • 226 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suíte Premium King

Suíte Premium King | Minibar, soundproofing, iron/ironing board, free WiFi

Suíte Premium King

  • 463 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

About this property

Grand Suites Family Resort

Ita hotel with restaurant
3 outdoor pools, an indoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 4 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Suites Family Resort offers 126 air-conditioned accommodations with minibars and hair dryers. 42-inch LCD televisions come with cable channels. This Ita hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Suites Family Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Suites Family Resort features 3 outdoor swimming pools and 2 hot tubs along with an indoor pool, a sauna, and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a children's pool, an arcade/game room, and gift shops/newsstands. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in December 2020.

Grand Suites Family Resort is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekdays.
Grand Suites Family Resort has a restaurant on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free supervised activities for children
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Lifeguards
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 10:00 PM
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 February to 31 December
No pets and no service animals are allowed at this property

Property is also known as

Grand Suites Family Resort Ita
eSuítes Itá Resort by Atlantica
Grand Suites Family Resort Hotel
Grand Suites Family Resort Hotel Ita

Grand Suites Family Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 87 reviews
Rating 8 - Good. 30 out of 87 reviews
Rating 6 - Okay. 13 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isis Caroline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

DANIELA DOS SANTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários nota 10
Atendimento nota 10 por parte dos funcionários. Principalmente os Tio da recreação infantil, Tio Cachinho e Tio Bigode. Minha filha (6 anos) amou eles. Comida na média, porém falta opções sem glúten e lactose. Bebida não tem vinhos, espumantes e whisky inclusos.
Stayed 4 nights in Sep 2024

6/10 Okay

ALEXANDRE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

EDMAR

Liked: Property conditions & facilities, room comfort
No geral foi bom. A comida não gostei pois tinha muito peixe, camarão e coisas a base de peixe que não posso comer. Geralmente comida fria no bife
Stayed 3 nights in Jun 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma estrutura fantástica.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiano

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Ótimo hotel em todos os quesitos, habitações, conforto piscinas, comidas e um excelente atendimento.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Solange Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Cecília

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

DARCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidável
Excelente hotel!! Com certeza voltaremos!
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia Helena

Stayed 2 nights in Mar 2023

10/10 Excellent

Jackson L

Stayed 2 nights in Mar 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Eliane

Stayed 1 night in Jan 2023

6/10 Okay

Sergio Roberto

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Faz falta um chefe de cozinha para o restaurante. Muito aquém das cinco estrelas anunciadas.

4/10 Poor

EDGAR AUGUSTO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente opção de lazer.
Hotel confortável com pessoal extremamente cordial e solicito, dedicação quase familiar. Oferece diversão tanto para crianças como para adultos.
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de bodas
Incrível! Tudo novinho! Cama excelente! Piscinas ótimas!
Stayed 2 nights in Oct 2022