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Itapira Vacation Packages

The location is excellent. Cute little studio. The amenities are great. The communication was excellent. Every time I needed help or just needed to clarify something the responses were fast, clear and friendly. The place is safe and it has security staff wondering around the building often. The 24 hours receptionists were very sweet and helpful. Unfortunately, for me the place was not as clean as described and reviewed from other guests. The floors were dirty not mopped, walls splashed and fingerprints marks everywhere, shower mold details were missed in corners. They wiped everything in the kitchen but streaks everywhere. The toilet had yelow substance drips when I lifted the lid. I had to clean it again.The bathroom sink was full of hair in the drain from a previous guest and somewhat clogged. The bedding was very clean. I would definitely stay there again if they focused more on cleaning details. Thank you

Good hotel, friendly staff and good food

Great place, and location. Check in process little slow, but other than that ok property.

Great breakfast and nice people.

It was clean beautiful.. I will stay there always.

Melhorar ..a lâmpada do quarto uma penumbra...pelo menos colocar uma a mais na frente espelho no corredor entrada. O quarto é muito pequeno acho que mal dividido já fiquei em quartos desta metragem mas era mais confortável. Muito muito ruim o isolamento acústico acima...escuta tudo principalmente o arrastar de cadeira. Até porque está cadeira e barulhento.. e tem que arrastar porque se sentar nela ninguém mais passa ..então é um empurra e puxa cadeira ..isso atrapalha certamente em todos os quartos. Café estava ruim muito tintoso. E pode ser mais saboroso. O que aprovei foram os travesseiros e a limpeza excelente s. O colchão terrível mole e desestruturado maior que o box que o assenta. O lençol da cama escapa porque é pequeno e não tem nada pra dobrar em baixo do colchão. Sai todo momento e ficamos sem lençol de baixo .não fico mais neste hotel