Hotel Casa Encantada Penedo

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa Encantada Penedo

Comfort Double Room | Minibar, free WiFi, bed sheets
Family Triple Room | Bathroom | Shower
SUITE CRISTAL QUEEN | Minibar, free WiFi, bed sheets
Outdoor pool
SUITE PEROLA | Minibar, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Free WiFi

Explore the area

Map
Av. Finlandia, 70 - Centro, Itatiaia, 27580-000
  • Shopping Vale dos Duendes
    ‪2 min walk‬
  • Pequena Finlândia
    ‪5 min walk‬
  • Museu Finlandes Dona Eva
    ‪7 min walk‬
  • Resende (REZ)
    ‪30 min drive‬

Room options

SUITE PEROLA

  • River view
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Family Triple Room

  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

SUITE CRISTAL QUEEN

  • Sleeps 2
  • 1 Queen Bed

SUITE ESMERALDA LUXO

  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Futon

SUITE ESMERALDA

  • Sleeps 2
  • 1 Double Bed

SUITE ESMERALDA QUEEN

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

SUITE ENCANTADA

  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Futon

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About this property

Hotel Casa Encantada Penedo

3-star hotel in Penedo
Along with a sauna, this hotel has coffee/tea in a common area and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Casa Encantada Penedo offers 22 air-conditioned accommodations with minibars. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Itatiaia hotel also offers a sauna, a terrace, and a garden.

Hotel Casa Encantada Penedo has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 8:00 AM and 10:00 AM and on weekends between 8 AM and 10:00 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 40.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Spa tub fee: BRL 120.00
  • Towels fee: BRL 3.00 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10 AM to 10 PM

Property is also known as

Casa Encantada Hotel Itatiaia
Casa Encantada Itatiaia
Suite das Pedras
Casa Encantada Hotel Suites
Casa Encantada Penedo Itatiaia
Hotel Casa Encantada Penedo Hotel
Hotel Casa Encantada Penedo Itatiaia
Hotel Casa Encantada Penedo Hotel Itatiaia

Hotel Casa Encantada Penedo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 408 reviews" "
Rating 8 - Good. 125 out of 408 reviews" "
Rating 6 - Okay. 45 out of 408 reviews" "
Rating 4 - Poor. 16 out of 408 reviews" "
Rating 2 - Terrible. 12 out of 408 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff
Stayed 1 night in Dec 2019

6/10 Okay

Ester

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hatila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Gostei bastante do hotel, a localização é ótima, o atendendimento dos funcionários muito bom, café da manhã muito bom. Só tive uns contratempos em um dos quartos. Me forneceram o quarto 3 e o 4. Sendo que no quarto 4 já começou que só pude entrar no quarto meia hora depois do check-in, pois ainda estavam limpando. Logo ao entrar, notamos que a descarga do banheiro não estava funcionando, informamos na recepção e dois funcionários tentaram consertar, mas sem sucesso. Tivemos que tirar a tampa da caixa acoplada para puxar a cordinha e dar a descarga. Pois como era domingo, não tinha ninguém da manutenção. A noite meu filho deixou um brinquedo cair debaixo da cama, e quando foi pegar, viu um grande sapo debaixo da cama, tivemos que ir na recepção pegar uma vassoura para tirar o sapo de dentro do quarto. Outra observação é que o quarto 4 não possui tomadas na parte de baixo pra gente utilizar. As tomadas que tem disponíveis são em cima da porta, que não tem como utilizar. Então esse quarto 4 não tivemos uma experiência boa na estadia. Pagamos um valor por um quarto que não atendeu as expectativas. Por esses problemas, merecia uma parte de reembolso desse valor do quarto 4.
Stayed 1 night in Oct 2024

8/10 Good

Gleide

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Foi uma boa estadia, localização excelente! Recomendo.
Stayed 1 night in Jun 2024

10/10 Excellent

Jomar

Stayed 1 night in Oct 2024

6/10 Okay

LUIZ

Liked: Cleanliness, staff & service, room comfort
Segurança
As acomodações são de boa qualidade. O que me fez dar a nota que dei foi em função da segurança dos hóspedes. Houve uma briga entre 2 hóspedes, que estavam no mesmo quarto e só havia uma funcionária para lidar com a situação. Não houve reforço de segurança e a polícia demorou para aparecer. Nos sentimos reféns em nossos quartos.
Stayed 1 night in Oct 2024

8/10 Good

claudio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

sergio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplicidade honesta local muito limpo e muito bem localizado próximo do Centrinho não precisa de carro garagem segura e próxima
Stayed 1 night in Sep 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Pousada bom custo beneficio. Fiquei 2 noites e não fizeram a arrumação no quarto. Café da manhã muito bom e os funcionários são simpáticos.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gueth Assis dos santos pinheiro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super confortável!! Recepção ótima. Café da manhã muito bom. Concerteza voltarei mas vezes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, quarto e banheiro um pouco apertado. Chuveiro super quente pra quem gosta como eu. Os quartos não abafam o som, da pra escutar os vizinhos ao lado. Café da manhã bom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bruna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muito boa, única coisa ruim são as camas de solteiro, colchão muito fino, duro.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Natalia

Stayed 1 night in Aug 2024

10/10 Excellent

Leonardo

Stayed 3 nights in Aug 2024

8/10 Good

JOSE GLENIO

Liked: Cleanliness, staff & service
Ótimo custo benefício
Check-in e check-out rápido , ótima recepção, estacionamento seguro , quarto da suíte com bom espaço, aceita pet (tenho uma poodle),café da manhã bom e fica no centro, perto de tudo.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada muito boa. Deve ser sido reformada. Mas relação custo x benefício. Excelente.
Stayed 1 night in Aug 2024

10/10 Excellent

Viviane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa ferias
Otimo quarto, vista maravilhosa, tudo limpo e confortável.
Stayed 2 nights in Jul 2024