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Quality Inn Cortland - University Area

2.5 star property

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Photo gallery for Quality Inn Cortland - University Area

Desk, iron/ironing board, cribs/infant beds, rollaway beds
Exterior
Free daily buffet breakfast
Combined shower/tub, free toiletries, hair dryer, towels
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi
$122
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
188 Clinton Ave, Cortland, NY, 13045
  • Place, Cortland Country Music Park and Campground
    ‪1 min drive‬
  • Place, State University of New York-Cortland
    ‪3 min drive‬
  • Place, Greek Peak Mountain Resort
    ‪16 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn Cortland - University Area

Cortland hotel with restaurant
This smoke-free hotel features a restaurant, coffee/tea in a common area, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a vending machine.
Quality Inn Cortland - University Area offers 56 accommodations with coffee/tea makers and complimentary weekday newspapers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn Cortland - University Area is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Quality Inn Cortland - University Area has a restaurant serving breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Perkins Restaurant

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per stay
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Cortland
Quality Inn Cortland
Quality Hotel Cortland
Cortland Quality Inn
Quality Inn Cortland
Quality Inn University Area
Quality Inn Cortland University Area
Quality Inn Cortland - University Area Hotel
Quality Inn Cortland - University Area Cortland
Quality Inn Cortland - University Area Hotel Cortland

Quality Inn Cortland - University Area Reviews

Reviews

6.6
Rating 10 - Excellent. 131 out of 783 reviews
Rating 8 - Good. 264 out of 783 reviews
Rating 6 - Okay. 161 out of 783 reviews
Rating 4 - Poor. 141 out of 783 reviews
Rating 2 - Terrible. 86 out of 783 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Entire facility is completely run down and in disrepair
Stayed 1 night in Jul 2025

4/10 Poor

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wallpaper was peeling in bathroom. Faucet in shower sprayed/leaking from handle of shower, and water was barely warm enough to shower. The staff was amazing and the only positive thing I can say about our stay.
Stayed 1 night in Jun 2025

6/10 Okay

Thyjuan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Okay stay

The overall room was okay for the price. But the breakfast wasn't a true breakfast. They have a picture of a wonderful strawberry dessert that they don't serve. There were also no vending machines to get food or water on the property.
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The location was super convenient!. The staff were friendly and helpful. My room was clean and comfy. I was in town for the SUNY Cortland graduation ceremony, as were most of the other guests. When leaving, they gave each of us a cute stuffed Red Dragon (the school mascot)!
Stayed 2 nights in May 2025

4/10 Poor

Amit

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Staff is really nice but the hotel is very old and not up to date…
Stayed 2 nights in Jun 2025

8/10 Good

Dorothy

Traveled with family and small children, Business traveler
The inn was clean and service was friendly. It did look like they tĥey are in tĥe middle of removing wall paper and up dating image.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in the hall is blue but so threadbare it is white before each door. The windows you can barely see out of they are so dirty. The wallpaper is falling off the wall with many dings and dents in the walls, lampshades. 5 pillows and one was yellowish. A huge rip in my curtains. rips on the chair at the desk. Hard to believe this place is 170 a night. Very disappointed to stay here.
Stayed 1 night in Jun 2025

8/10 Good

frances

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Luci

Liked: Cleanliness, property conditions & facilities
Very nice front desk staff!
Stayed 2 nights in May 2025

8/10 Good

Michael

Traveled with family
Pretty basic, but room was spacious and clean. Very friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for graduation weekend and each morning received a small token of appreciation from the hotel. Loved the dragon! I was able to compliment the manager in person for his amazing staff!
Stayed 3 nights in May 2025

8/10 Good

Judith C.

Traveled with family
This is an older property in need of updating. The toilet ran very long, the bathroom fan was loud and took a while to come on and the hall carpet was worn to the floor underneath in places. But the front desk staff was very kind and helpful. They were terrific!
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town
Stayed 2 nights in May 2025

10/10 Excellent

CLAUDE

The hotel manager was amazing
Stayed 1 night in May 2025

10/10 Excellent

Kathleen A

Liked: Cleanliness, staff & service
Bathroom wallpaper pealing all.over, crack across the basin of the sink.
Stayed 1 night in May 2025

6/10 Okay

Gina

Stayed 1 night in Apr 2025

2/10 Terrible

Carole

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The paper wall Pill lane off all aroud the Room. The Lady charging us 169$ , we Said no, the Price os 135$
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

No good

The service was fantastic but the hotel is old, dirty, and outdated.
Stayed 1 night in Apr 2025

10/10 Excellent

Misty

Stayed 1 night in Apr 2025

8/10 Good

Carol

Disliked: Cleanliness, property conditions & facilities
This property is in poor condition and needs to be remodeled.
Stayed 1 night in Mar 2025

2/10 Terrible

Wayne, Loudonville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First room heat did not work properly. Could not adjust up...locked at 60 degrees. Overall run down with plywood patches throughout the bath. Parking lot not plowed or salted...last snow was three days prior.
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Room comfort
Disliked: Property conditions & facilities

GRIM Quality Inn..., big disappointment

After a long drive, wife was desperate for a toilet, told there were no public toilets, had to wait for me to check in. Assigned a second floor room in a nearly empty hotel, we elderly patrons had to climb the ratty stairs carrying our luggage (no elevator) in order for her to use the toilet. Threadbare carpet on stairs, dislodged corroded drain plate, damaged exit door, broken security lock with security advisory label reflecting door lock no longer in place, poorly lit hallways, tattered curtains. Echhhhh! The bed was very nice, the room quiet and comfortable. "Free Breakfast" was a joke. Coffee and tea were OK. The room served our needs, got a good light's sleep. But have they no pride?
Tattered curtains
Dimly lit hallway
worn carpets
Bathtub drain cover corroded and dislodged
Stayed 1 night in Feb 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to stay before a ski day at Greek Peak. This hotel is close to the mountain and also several restaurants in Cortland. Property shows age but room was clean and warm on 3 degree night. Reasonable price for a king room and bed and pillows very comfortable!
Stayed 1 night in Feb 2025

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property needs a total facelift. We had to change rooms when we checked in because the toilet would not work. I have never seen so little food put out at the breakfast buffet. Two yogurt, four muffins for example. The decaf coffee was dead cold. The staff member apologized and brewed another pot. The staff were polite, friendly and helpful.
Stayed 1 night in Dec 2024