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Red Roof Inn Cortland

2.0 star property

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Photo gallery for Red Roof Inn Cortland

Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby
Vending machine

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
$101
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
2B River St, Cortland, NY, 13045
  • Place, Cortland Country Music Park and Campground
    ‪3 min drive‬
  • Place, State University of New York-Cortland
    ‪3 min drive‬
  • Place, Greek Peak Mountain Resort
    ‪15 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Cortland

Cortland hotel with free self parking
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and RV/bus/truck parking. WiFi in public areas is free. Other amenities include ATM/banking services and a vending machine.
Red Roof Inn Cortland offers 50 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Cortland features a vending machine, coffee/tea in a common area, and an ATM. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

Red Roof Inn Cortland is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (34 inches high)
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 3 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cortland Hotel
Red Roof Inn Cortland Hotel
Red Roof Inn Cortland Cortland
Red Roof Inn Cortland Hotel Cortland

Reviews

Red Roof Inn Cortland Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 196 out of 739 reviews
Rating 8 - Good. 258 out of 739 reviews
Rating 6 - Okay. 157 out of 739 reviews
Rating 4 - Poor. 65 out of 739 reviews
Rating 2 - Terrible. 63 out of 739 reviews

Reviews

8/10 Good

paul

Liked: Cleanliness, staff & service

Stairs

Needed a one night stay and it worked out perfect. It would’ve been ok for a second night too but didn’t need it. Starbucks within walking distance. The hotel has no elevator! So be prepared to carry everything up the stairs
Stayed 1 night in Jul 2025

6/10 Okay

Tim

Business traveler, Traveled with family
Liked: Staff & service
Its ok for passing through and saving a few buck compared to others in the area. Its nothing to write home about.
Stayed 1 night in Jul 2025

4/10 Poor

Megan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First night was ridiculous, people shouting and banging on my door at 3 in the morning. Cops were called and needless to say, I didn't get any sleep. Room was outdated and things were falling apart. Under the bed was the most disgusting thing ever. There was food and a beer can, I don't think they've cleaned under there in a long time. Beds were comfy and the room was cheap. Get what you pay for, I geuss.
Stayed 3 nights in Jul 2025

6/10 Okay

Giuseppe

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very out dated and run down
Stayed 3 nights in Jul 2025

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk clerk was very nice. The hallway and room looked and smelled clean but the floor was dirty (got on my feet and transferred to the bedsheets). The bathroom was in need of repairs and probably shouldn't have been rented until they were made. There was clearly a previous issue involving a water leak. The flooring was "spongey" and loose. The tiles were barely hanging around the tub faucet and the grout around them was missing in many places. No one wants to shower and look through a dark hole in the wall....
Stayed 1 night in Jul 2025

10/10 Excellent

Floribeth, Baldwin New

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities
Very clean,excellent customer service, front desk girl is amazing.
Stayed 1 night in Jul 2025

2/10 Terrible

Anne

Traveled with family
Disliked: Cleanliness, staff & service

Not a place I would stay at again

I had no business being at this hotel. It was not for a woman who was by herself. I was very uncomfortable. I will be going to the area for the next four years, but not back to Red Roof.
Stayed 1 night in Jul 2025

2/10 Terrible

Angela

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like pee, the bathroom was filthy, the beds were old and uncomfortable. The pictures on the site showed a decent room and what I had was awful! I will never book there again!
Stayed 3 nights in Jun 2025

8/10 Good

Maureen

Stayed 1 night in Jul 2025

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Curtain was hanging off the wall, bright lights from outside shining in on first night. I climbed on chair to patch up the curtains, most of the plastic rings were broken, many pins missing, got it up there to block light just barely. The faucet handle fell off in the bathroom, got that back on just barely. The rear entry door only worked sometimes with your key, other times you had to walk around the whole building to get inside.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kyle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very unkept - blinds falling off the railings. Stains all over.
Stayed 1 night in Jun 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to I81 for tired travelers
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is disgusting and smells like smoke out room was not cleaned and others personal items were still in the room.. they were very gracious and let us stay at the hotel next door.. thankful for that but I tried to book that hotel in the first place and they said they were booked.. grateful for the move it was a godsend!!
Stayed 2 nights in Jun 2025

4/10 Poor

Allan

Traveled with family
Disliked: Amenities, property conditions & facilities
Room lock didnt work. Couldnt lock room when not there. Bathrooms dated. Night clerk moved us to sister hotel next door when lock couldnt get fixed.
Stayed 2 nights in Jun 2025

6/10 Okay

Michele

Disliked: Amenities
Everytime I walked into the room I got hit with a smell, I couldnt place it. It was like vanilla and flowers. I got an instant headache. The air in the room as a whole was very stale. I went out and bought lysol and febreeze to help with the smell
Stayed 2 nights in Jun 2025

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
It was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Hardeepak

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness
Given a room with tv not working. Had to change rooms. A bit of a inconvenience
Stayed 2 nights in Jun 2025

8/10 Good

Dirk

Traveled with family
Check in was quick and easy
Stayed 1 night in May 2025

6/10 Okay

Shabir

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Stayed 3 nights in May 2025

6/10 Okay

kirby

Business traveler, Traveled with family
Liked: Cleanliness
Used expedia for booking. THE GOOD: Checking in was FAST AND EAZY, it took 3 mins. Very nice and accommodating employees. THE BAD: $385 per night!! for a motel. Hotels/Motels take advantage of families moving in and out weeks when their kids in college. So dont book around aug and may. This was the cheapest within 20mile radius. Also NO HOT WATER!! apparently when guests uses it all at the same time hot water runs out.
Stayed 2 nights in May 2025

2/10 Terrible

preeti

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
very dirty room
Stayed 1 night in May 2025

2/10 Terrible

GLEIDY

Disliked: Cleanliness, property conditions & facilities
It was awful! No hot water for two days. The last night because we complaint so much then they decided to switch us to hotel upfront. No assistance offered to move the items; phone not in working condition and we have to go back and forth through stairs since no one came to the room. I had a small child and it was horrible especially with all the rain.
Stayed 2 nights in May 2025

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs renovation

Too expensive and old for what they offer. The back door, close to our room didn't work. Floor with a big whole near the bed, flooring sticky, disgusting, shower needs renovation. I won't come back.
Stayed 1 night in May 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities
Staff efficiency
Stayed 1 night in May 2025