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Hotel Juraku

3.5 star property

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January 2025

Photo gallery for Hotel Juraku

Outdoor pool
Garden Suite with Sea View, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Interior detail
Lobby lounge
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
281 Oka, Ito, Shizuoka, 414-0055
  • Ito Onsen
    7 min walk
  • Ito Tourist Information Center
    16 min walk
  • Ito Municipal Kinoshita Mokutaro Memorial Museum
    17 min walk
  • Oshima (OIM)
    589 min drive

Room options

View all photos for Garden Suite with Sea View, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Garden Suite with Sea View, Non Smoking

  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Garden Suite with Sea View, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Garden Suite with Sea View, Smoking

  • 506 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Room with Tatami Area, Smoking

Deluxe Room with Tatami Area, Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room with Tatami Area, Smoking

  • 474 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Room with Tatami Area, Non Smoking

Deluxe Room with Tatami Area, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room with Tatami Area, Non Smoking

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Quadruple Room, Smoking

Standard Quadruple Room, Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Quadruple Room, Smoking

  • 506 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Japanese-Style Room, Smoking

Deluxe Japanese-Style Room, Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Japanese-Style Room, Smoking

  • 474 sq ft
  • Sleeps 4
  • 6 Twin Futons

Similar properties

Exterior

JOYinn

Parking included
Free WiFi
Air conditioning
Game room
4.8 out of 5, Exceptional, (120)
The price is $69
per night
$76 total
includes taxes & fees
Jan 8 - Jan 9
JOYinn

About this property

Hotel Juraku

3.5-star Ito ryokan with private balconies
This ryokan features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a children's pool.
Hotel Juraku offers 99 accommodations with safes and slippers. Rooms open to balconies or patios. Flat-screen televisions come with digital channels. Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. The spa is equipped with a sauna. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.
In addition to hot springs, Hotel Juraku features an outdoor pool and a children's pool. The ryokan offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly ryokan also offers a terrace, an arcade/game room, and multilingual staff. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Juraku has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
Hotel Juraku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from August to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Juraku Ito
Juraku Ito
Hotel Juraku Ito
Hotel Juraku Ryokan
Hotel Juraku Ryokan Ito

Hotel Juraku Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, calming place. It was perfect for our part of the trip as we wanted to relax and be surrounded by beautiful nature. The staff was nice and went out of their way to be helpful. The majority of people who stayed here were older people and families, but I did not mind that at all. There are a lot of amenities and it was the small features that made me feel extra comfortable. I absolutely loved the foot bath that was out on the balcony for example. Also, the view was excellent. I had my first onsen experience here as well. It was a lovely and relaxing experience. I wish it was more common to have that as a regular part of our day and culture. My friend and I also tried the in-room massage. It was an interesting experience but I could not fully get over the fact that it was in our room. The massage ladies were nice but also got shocked by our body types...anyway, overall it was a great experience. I would definitely stay there again.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応も良く、温泉、食事共に大満足でした。部屋に清潔感もあり良かったのですが、夜寝る時、静かになると設備の水をくみ上げる音なのか騒音が響いていたのが気になりました。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ファミリーイベント！
宿泊前は食事がバイキング…　戸惑いがありましたが10歳から88歳迄と幅広い年齢層でも皆美味しく沢山食べられ大満足でした！　内風呂付きのお部屋も大満足で次回のファミリーイベントにも是非とも利用させていただきたいです！　有り難うございました.ocn.ne.jp
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
価格を考慮するとかなりお得なホテルです。 バイキングの中華料理は、食べる人が少ないから残るともったいないと思います。 刺身のクオリティと種類は良くないし、寿司のネタも残念です。 天婦羅の２度揚げは良くない。 料理の種類を精査して品質を向上してください。
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Good hotel
It’ a traditonal Japanese Hotel with hot spring we expected. It’s good. Clean room, nice outside bath, many menu of dinner and breckfast with tasting.
Stayed 1 night in Jan 2019

10/10 Excellent

Kyo, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1歳にも満たない息子と一緒に家族旅行にいきましたが、 離乳食もあり、温泉も子供用のバスもありゆっくり過ごすことができました。
Stayed 1 night in Oct 2018

8/10 Good

KEN

Liked: Staff & service
大浴場、食事も朝夕共に大満足な内容ですが、Hotel自体が古いためお部屋の天井、ふすま、壁、トイレ　と古さ（清潔感を感じられません）が目立ち、子供は怖がり落ち着くことが出来ませんでした。　リフォームをご検討頂きたいです。
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したいと思います
ホテルのスタッフの方々の細やかなサービスのおかけで、大変快適に過ごすことができました。ぜひまた利用したいと思います。部屋は清潔に保たれ、食事もとても美味しかったです。
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Ying Ming Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
二千有此質數值得，自助餐普通但可拼酒量!唯此地方冇高速路需耐心行駛!週邊環境優美!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は清潔感があり広くて綺麗でした。 夕食は個室で懐石料理でしたが、全てのお料理が美味しく感動しました。接客も親切かつ丁寧でとても素晴らしかったです。 とても素敵な旅行になりました。ぜひまた行きたいです。
Stayed 1 night in Apr 2018

10/10 Excellent

Morio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
伊豆ならではのメニューをふんだんに入れた食事や、温泉を満喫しました。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
車いすでも大丈夫対応ばっちり！
予約をネットでしていたのですが、その時に車いすの者がいることも、伝えてなかったのですが、すごくいい感じに対応していただきました。従業員の教育もとても皆様しっかりとしていたし、いろいろな対応も迅速丁寧にしてくれたので、とてもいい時間を過ごすことができました。また伊東へいくことがあれば、利用させていただきたく思います。お部屋のお風呂が温泉にはびっくりしました。いつも車いすの者が温泉にははいれないので、今回は本当に喜んでいました。有難うございました。とても気持ちのいいお宿でしたので、友達にも紹介したいと思います。本当にありがとうございました。

8/10 Good

M eko

Liked: Staff & service, property conditions & facilities
老舗らしい対応と古さと。
禁煙の部屋が空いてなかったので仕方ないのですが、やはり匂いが気になりました。 バイキングの天ぷら、ステーキは美味しかったです。他のものはもうちょっと豪華さが欲しかったかな？ スタッフの対応は親切で良かったです。
Stayed 1 night in Mar 2018

10/10 Excellent

hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2度目の滞在です。
バイキングも美味しく、お部屋も広く、おんせも気持ちよくて、是非みなさんにお勧めしたいです。 また来年も河津桜の綺麗な2月に行きたいです。
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
酷い部屋！
間違えて素泊まりで予約してしまったら、酷い部屋でした。窓もなく、薄暗く、せっかくの旅行が台無しでした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足！
古くからの友人４人で宿泊しました。年に４~５回旅行に行くのですが、他の宿泊施設と比較しても、スタッフの対応、食事等充分満足できるものでした。和洋室の部屋に宿泊したのですが、思ってたより狭い感じがしたのと、メイン通りからの入り口が分かりにくかった感じがします。でも全体的には満足できました。
Stayed 1 night in Jan 2018

4/10 Poor

野本, 千葉県

Disliked: Staff & service
普通のホテル
夕食のバイキングは、駄目でした。食べ物が少ない。残念でした。食べている時、従業員が、うろうろしてる。落ち着かない。
Stayed 1 night in Jan 2018

10/10 Excellent

shigeo

Liked: Staff & service, room comfort
食事はバイキングですが素晴らしい
立地的に館内が坂道になっているのは仕方ないことですが、足が悪い人や歳をとった人には少しキツイかも。 露天風呂まで行くにも階段が多いのが難点。食事はバイキングですが、かなり豪華ですー
Stayed 1 night in Jan 2018

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足！
従業員の方は明るく元気があり、気持ちの良い対応をしたくださいました。お風呂は三パターンあり、どこも清潔でした。水風呂有りとなっていたのですが、冷水を汲んでかぶる事しか出来なかったのが、残念でした。 食事はバイキングでしたが、どれも美味しかったです。特にお刺身が新鮮で良かったです。焼きたてピザ、焼きたてステーキ、揚げたて天ぷらも目の前で調理してくれてアツアツが食べれるので、とても満足です。 部屋はガーデンスイートのタイプでしたが、広々とし清潔だったため、快適に過ごせました。コスパの高さを感じました！
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
料理がとても美味しかった！ また泊まりたいと思える いいホテルです！ 子供への対応もしっかりしていて 満足です。
Stayed 2 nights in Nov 2017

8/10 Good

由香

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足
和洋室タイプの部屋でベッドで寝る事も布団を引く事も出来ました。子連れでしたので、和室で布団を引けるタイプの部屋の方が子供もたくさんはしゃげるし、ベッドから落ちる心配もなくて良かったです★ バイキングはステーキがとても柔らかくて、美味しかったです。 ホテルに入る前の坂道が少し道が狭く恐かったです。 でも、サービスも良く全体的にとても満足です！
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バイキング最高
料金に関わらず食事が同じなので、美味しくて良かったです。 浴衣も、選べたら良かったのになぁ。
Stayed 1 night in Oct 2017