This smoke-free hotel features 2 restaurants, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is not available.
Hotel Grauholz offers 62 air-conditioned accommodations with safes and hair dryers. Televisions come with premium cable channels. Bathrooms include showers.
This Ittigen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. 3 meeting rooms are available. This Ittigen hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.
Hotel Grauholz is a smoke-free property.
150 Meter vom Hotel - Onsite buffet restaurant.
Languages
English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Uncovered self parking on site (CHF 5 per day)
Wheelchair-accessible parking available
Food and drink
2 restaurants
A coffee shop/cafe
Snack bar/deli
Restaurants on site
150 Meter vom Hotel
Things to do
Bicycle rentals
Playground
Family friendly
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
ATM
Laundry facilities
Limited-hour front desk
Safe at front desk
Vending machine
Guest services
Concierge services
Multilingual staff
No housekeeping service
Tour and ticket assistance
Business services
3 meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The property is closed between December 23 and January 9.
Access methods
Front desk (limited hours), key retrieval
Pets
Pets allowed for an extra charge of CHF 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Uncovered self parking fee: CHF 5.00 per day
Pet fee: CHF 10 per accommodation, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Property is also known as
Hotel Grauholz Ittigen
Grauholz Ittigen
Grauholz
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen
Hotel Grauholz Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent location less than ten minutes from the Bern city center. Good breakfast.
Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
This place cannot be accessed from anywhere but a gas station truck stop back road. No GPS address and at least they admit it’s a travelers nightmare. This place is nice but it’s a very strange location in a truck stop with a hundred sketchy people hanging around and drinking in the parking lot after midnight. Would not recommend
Enjoyed our 3-night stay in many ways. The hotel is nicer than the service area that you must drive through to get to the hotel would suggest. The room was quiet, large and clean. The staff were very friendly and very kind. The breakfast buffet was lovely. I didn't even realize until the last morning that there was bacon too! We paid for the included dinner, which is actually just a buffet spread at the nearby truck stop. But, the food was good, the staff there was very pleasant and helpful, and the beer and wine were reasonably priced. There is a walking trail behind that hotel that leads away from the hotel into a lovely forested area. The only downside to this hotel is that it is impossible to get to the nearby grocery store, local train station or other places as all of the small roads that lead away from the hotel have locked gates across them. To get anywhere requires driving on the freeway for quite a while, even though the grocery store is less than a mile away. If just passing through the area for a night or two, this place is very nice and highly adequate for good rest and a good hearty breakfast before continuing your journey.
Much better than expected. This hotel at the motorway is great. It is very clean; the rooms are spacious, and the breakfast was very nice as well. The staff was very friendly and helpful. We can highly recommend this place if you are traveling through Switzerland. The price is much cheaper in comparison to hotels in Bern and you are right next to the motorway for an early start, and you can avoid the traffic in town.
very basic hotel but clean and comfortable. Located right off the highway, 12-15 min to downtown of Bern. Parking was additional 6 or 8 dollars and they have a complementary electric car charger on site. The room was quite small for four people. Nothing is in the room besides the beds and a TV. A microwave and a coffee machine in the lobby with complementary beverages the day of the arrival, but you can not have coffee in the morning if you didn’t buy breakfast from them (and there is no coffee maker in the room).
We paid for a family room, suitable for four adults. We assumed two Queen beds. What we got was a small couch for one adult, suitable for a child and a roll away bed for another. They were all rock hard, including the actual beds so all four adults got little to no sleep. The blow dryer in the room overheated and wouldn’t work after 30 seconds and a used coffee cup was left in the room from previous customers. It’s a cool location and was quite quiet for being next to the highway but we paid near my y. $300 Canadian dollars for a terrible sleep.
Quick stop on a longer journey.
Conveniently located by the autobahn.
We charged our electric car on site for free - amazing service.
Hotel was clean and easy to use, just what we needed.
The Hotel is ok I stayed 5 nights and it probably isn't meant for a 5 night stay as it is located at a motorway service area and only accessible from the motorway it is probably more an overnight hotel on the way to somewhere. I used it as a base for exploring the region and chose it because of the price and the free parking. The room was ok if a little spartan but had some faults, the TV was faulty. It was unplugged when I got there and plugging it in required getting under the desk which is where the only sockets were located and this was a disabled room. The problem was that it would get stuck on a station at random and you couldn't change stations, the volume or turn it off you had to physically unplug it which required getting on your hands and knees and going under the desk. In the end I got an extension lead from the front desk so I didn't have to go under the desk every time it got stuck.
Another issue was on two nights out of the four when I got back to the room it hadn't been serviced but they did give me fresh towels when I asked.
There was one lovely lady on duty most nights who was very helpful. A nice touch the hotel does is that any leftover muffins, cakes etc from breakfast are left for guests to help themselves during the day.
The beds I thought were very narrow, I had a double room which was two singles pushed together but as I was travelling solo only one was made up. The room was a decent size.