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Hotel Mercator Itzehoe-Klosterforst

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercator Itzehoe-Klosterforst

Interior entrance
Terrace/patio
Exterior detail
In-room safe, desk, blackout drapes, iron/ironing board
Room amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
Hanseatenplatz 2, Itzehoe, SH, 25524
  • Klinikum Itzehoe
    4 min drive
  • Hagenbeck Zoo
    33 min drive
  • Designer Outlet Neumünster
    35 min drive
  • Hamburg (HAM)
    40 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, blackout drapes, iron/ironing board

Comfort Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 Double Bed

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Exterior

Pension Café Klingbeil

Free WiFi
Housekeeping
3.5 out of 5, Good, (52)
The price is $95
per night
$102 total
includes taxes & fees
Dec 7 - Dec 8
Pension Café Klingbeil

About this property

Hotel Mercator Itzehoe-Klosterforst

4-star Itzehoe hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Hotel Mercator Itzehoe-Klosterforst offers 78 accommodations with safes and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Itzehoe hotel also offers a terrace, a vending machine, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hotel Mercator Itzehoe-Klosterforst is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Vis-a-vis - This restaurant specializes in international cuisine and serves breakfast and dinner.
Onsite venue #2 - This bar serves dinner only.
Room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vis-a-vis

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 7.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Pet fee: EUR 7.50 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 0 per stay
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Itzehoe Mercure
Klosterforst
Mercure Itzehoe
Mercator Itzehoe-Klosterforst
Mercure Klosterforst Hotel Itzehoe
Mercure Itzehoe Klosterforst Hotel
Mercure Klosterforst Hotel
Mercure Klosterforst
Mercator Itzehoe Klosterforst
Hotel Mercator Itzehoe-Klosterforst Hotel
Hotel Mercator Itzehoe-Klosterforst Itzehoe
Hotel Mercator Itzehoe-Klosterforst Hotel Itzehoe

Hotel Mercator Itzehoe-Klosterforst Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 66 out of 180 reviews" "
Rating 8 - Good. 77 out of 180 reviews" "
Rating 6 - Okay. 28 out of 180 reviews" "
Rating 4 - Poor. 7 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pål

Awful experience
Arrived early, checked in, parked the car in the basement car park, only to find somebodys clothes and bags in "our" room. Was then told by the receptionist that they had no other room available. We were flabbergasted! They managed to find us a room in a neighbouring hotel, but still... Zero points for this hotel, it's like Faulty Towers!
Stayed 1 night in Jul 2024

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Yasmi O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, nice clean spacious room. Good service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Johannes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable place run by helpful and friendly staff in a convenient location of town. The place offers clean accommodation with adequate space, and all usual amenities. The on site bar and restaurant are nice to have, breakfast is pretty good for the category, and must importantly the staff is friendly and very helpful. They have no gym, but offer free access to a gym and sauna in 3 minute walking distance. I would come back to this place anytime.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Itzehoe as a base for genealogical research in Schleswig-Holstein. The Mercure was a perfectly acceptable business hotel, ample parking, very nice breakfast and dinner restaurant, friendly and helpful staff. Room was fine, nothing special. Very little to do within walking distance (grocery store next door, at least). All in all it was exactly what we needed for our purposes.
Stayed 3 nights in Jul 2018

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
No towels provided
No towels in the room, had to air dry
Stayed 1 night in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Very exprnsive hotel. Very clean very comfortable. Front clerk was not so friendly.
Stayed 1 night in Mar 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel.
Comfortable hotel about 10 mins walk to town centre. On site parking. Comfortable room with coffee maker and fridge. However, no drawers for clothes, just a small wardrobe. Restaurant staff were excellent. The food was ok.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We only stayed for one night. The staff and service were excellent.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
reasonable hotel
not a bad place to stay, maybe a 20 min walk into town for restaurants. hotel restaurant was good

10/10 Excellent

Emma Jayne, Blackpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Itzehoe
Really enjoyed my stay at the Mercure Hotel in Itzehoe along with the other 4 members of my family. Great breakfast, good wifi, 10 minutes walking from the centre, polite staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Itzehoe
The hotel is conveniently located by a bakery and grocery store. The staff were very helpful and the restaurant and breakfast were excellent. Add in the friendliness of the people of Itzehoe and it makes the hotel a great destination.

10/10 Excellent

GE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Although we only used this as an overnight stay on a family holiday we found it very good value. Friendly and helpful staff, plenty of parking and great family rooms.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I enjoyed staying at your hotel. I would happily recommend it to family and friends. If I had had more time I would have gladly stayed longer. The purpose of my stay was not to sightsee in Itzehoe. So I am not sure how close the hotel to the centre is. The hotel staff was friendly and accommodating at all times.

10/10 Excellent

Bec, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Visit this part of Germany, it it FHA ing! And a lovely hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hanne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice "on the way" hotel. What gives it less stars is the comfort of the bed. It was so hard
Stayed 1 night in Aug 2024

10/10 Excellent

Jytte Nissen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Hyggelig hotell, et lite stykke unna sentrum. Men fint område.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Silke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal
Stayed 3 nights in Jun 2024

8/10 Good

Lotte

Stayed 1 night in Apr 2024