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Aparthotel

Arena Suites

3.0 star property

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Photo gallery for Arena Suites

Outdoor pool
Junior Suite, 1 King Bed, Jetted Tub | Terrace/patio
Suite, 1 King Bed | Terrace/patio
Junior Suite, 1 King Bed, Jetted Tub | 2 bedrooms, hypo-allergenic bedding, in-room safe, iron/ironing board
Suite, 2 Double Beds | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Barbecue grill
  • Pool
  • 24/7 front desk
  • Kitchen
$121
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
Eva Samano de López Mateos s/n, Playa La Madera, Zihuatanejo, GRO, 4880
  • La Madera Beach
    ‪3 min walk‬
  • Zihuatanejo Bay
    ‪1 min drive‬
  • La Ropa Beach
    ‪3 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 2 bedrooms, hypo-allergenic bedding, in-room safe, iron/ironing board

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Bay view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Suite, 1 King Bed, Partial Sea View

Comfort Suite, 1 King Bed, Partial Sea View | 2 bedrooms, hypo-allergenic bedding, in-room safe, iron/ironing board

Comfort Suite, 1 King Bed, Partial Sea View

  • 861 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Beach/ocean view

Superior Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 2 bedrooms, hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 2 bedrooms, hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | 2 bedrooms, hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Terrace/patio

Suite, 2 Double Beds

  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 2 Double Beds, Kitchen

Family Studio, 2 Double Beds, Kitchen | 2 bedrooms, hypo-allergenic bedding, in-room safe, iron/ironing board

Family Studio, 2 Double Beds, Kitchen

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Arena Suites

3-star aparthotel in Playa la Madera
Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and concierge services. Each apartment has 2 bedrooms and offers free WiFi and an iPod dock. In addition to a kitchen with a refrigerator, guests will find a flat-screen TV with cable channels and 24-hour room service.
Arena Suites offers 10 air-conditioned accommodations with iPod docking stations and safes. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, cookware/dishes/utensils, and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and Netflix. Additionally, rooms include complimentary toiletries and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.
Dining options at the aparthotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach aparthotel also offers an outdoor pool, a terrace, and barbecue grills.

Arena Suites has designated areas for smoking.

Arena Suites has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beachside massages

Pool/Spa

  • Beachside massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: MXN 300 per day

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Outdoor areas

  • Barbecue grill
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 10 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Arena Suites Aparthotel Zihuatanejo
Arena Suites Zihuatanejo
Arena Suites
Arena Hotel Zihuatanejo
Ley Hotel Zihuatanejo
Arena Suites Aparthotel
Ley Hotel Zihuatanejo
Arena Suites Aparthotel
Arena Suites Zihuatanejo
Arena Suites Aparthotel Zihuatanejo

Arena Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 105 reviews
Rating 8 - Good. 28 out of 105 reviews
Rating 6 - Okay. 10 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.
Stayed 7 nights in May 2025

10/10 Excellent

Christine, Mt Pleasant

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lanae

Clean rooms, friendly staff, excellent restaurant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dianne

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dianne

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.
Stayed 1 night in Jan 2025

4/10 Poor

Robin

Liked: Cleanliness
Disliked: Room comfort

Miserable for price.

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.
Stayed 7 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!
Stayed 4 nights in Dec 2024

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍👍👍
Stayed 5 nights in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, room comfort

Arena Suites

Great spot right on the beach! The restaurant was excellent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kendra

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Nov 2024

6/10 Okay

Joyce, Calgary

Traveled with partner
Disliked: Amenities, property conditions & facilities
I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.
Stayed 5 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and professional staff
Stayed 7 nights in Jun 2024

8/10 Good

Joan

Stayed 5 nights in Apr 2024

10/10 Excellent

Argenis

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities
Super staff. Quiet, small property. Very well situated. Highly recommended this hotel
Stayed 9 nights in Mar 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Small hotel, beautifully located. Staff at hotel & restaurant were so friendly & accommodating!
Stayed 19 nights in Feb 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!
Stayed 11 nights in Dec 2023

10/10 Excellent

Wally

Liked: Cleanliness, room comfort

Great Location

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent. It was a wonderful place but does have many steps.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice ocean view from our suite, employees very nice to deal with.
Stayed 4 nights in Dec 2023

6/10 Okay

Jason

Liked: Cleanliness
Stayed 5 nights in Nov 2023