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Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property

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Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Exterior
Minibar, in-room safe, desk, iron/ironing board
Balcony
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Linda Beach
    ‪8 min walk‬
  • Varadero Beach
    ‪9 min walk‬
  • Quieta Beach
    ‪19 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪42 min drive‬

Room options

View all photos for Luxury Suite

Minibar, in-room safe, desk, iron/ironing board

Luxury Suite

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Minibar, in-room safe, desk, iron/ironing board

Luxury Room

  • 678 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite One Bedroom

Minibar, in-room safe, desk, iron/ironing board

Master Suite One Bedroom

  • 1356 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard With Ocean View

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 3
  • 1 King Bed(s)

Similar properties

3 outdoor pools, sun loungers

Barceló Ixtapa All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very Good, (1000)
The price is $251
per night
$301 total
includes taxes & fees
May 15 - May 16
Barceló Ixtapa All Inclusive

About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

4.5-star Ixtapa property with 4 restaurants, connected to the convention center
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Grand All Inclusive Suites & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers a terrace, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Azul Ixtapa Grand All Inclusive Suites & Spa is a smoke-free property.

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1449 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
t was our first time in Zihua/Ixtapa and we had a lovely time at this resort. If you're looking to be in the thick of either town, this resort is a ways from both but accessible by taxi. It is perfectly situated to enjoy Isla Ixtapa, Playa Linda, etc. When I booked, I saw that this was rated a 5-star hotel, I'd say it's solidly a 4-star hotel after our visit. The good: * amazing view from our room - we were on the 23rd floor right below the penthouse suites and the views were amazing. miss the gorgeous view and people watching. Initially, we were on a lower floor but I just asked if there was anything higher available - just ask nicely! * the food - generally solid food at the specialty restaurants - italian, bambu asian fusion, the steakhouse BBQ, the oysteria and I thought the buffet options (especially lunch) were solid * the service was generally great - we both speak a bit of Spanish and were able to converse with the team and they really appreciated the gesture and that maybe improved our services. special shout out to: Vale, Tatiana, Yair, Tono, Alejandro, Alberto, Cinthia and Beatriz The not so good: * limit to specialty restaurant reservations - this wasn't clear to us at check-in but even staying for 7 days, we were limited to only 3 official reservations during our stay. * limited restaurant availability - la cevicheria is only open certain days, this should be clearer chair reserving - this was insane to see. all that said, we had fun and would come back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Sydney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Mostly Spanish speaking.
Stayed 15 nights in Jan 2025

8/10 Good

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They were working on the floor above us, our room smelled like varnish. Not much of a beach out front of the property, not a lot of activities at the property.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Jeffrey Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Did not like that no shops or dining were near hotel. Great service in the morning from Adi the server. We were not informed of 2 outside social events ( bbq dinner and seafood luncheon ) that were held. We were not allowed into sea food luncheon even though it was towards the end and plenty of food was available
Stayed 7 nights in Jan 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Luann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff are amazing. The buffet food was very good. I've been to other properties in Ixtapa and the food was by far superior compared to the others. The only downside and reason for a 4 star verses a 5 star is that the beach is small. We normally like to do a morning beach walk. This is not possible at this location. They do have a board walk along the ocean which is nice and you can walk the street side as there is a nice wide sidewalk. But beach walking is not possible. If beach walking is not top of your list, then do not hesitate to stay here. You will not regret it. We plan to be back. I just miss my beach walking.

10/10 Excellent

Blas

Stayed 2 nights in Jan 2025

2/10 Terrible

Victor J

Stayed 7 nights in Dec 2024

10/10 Excellent

Cathy A, Greenfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Azul Grand is absolutely stunning, every room has and ocean view, the hotel is very minimalistic but not negatively, every aspect is meant to draw your attention to the outside and surrounding! The staff was friendly, kind and accommodating! Food on the other had was fair, the restaurants were hard to book and honestly the food was mediocre to say the least! The all inclusive food buffet was ok, lots of amazing fresh fruits which was nice, but the variety was only ok! The is a gorgeous board walk from the Azul Grand to the Azul, the oyster bar restaurant at the Azul was totally a 5 Star experience! I could have eaten there 5 nights in a row! The lack of drink variety was also poor! Very minimal in options but we made due! The pools were beautiful, I wish the gorgeous infinity pool was adults only so we could enjoy the view with out the kids screaming! The “adult” pool had no view but no kids screaming made it ok! Overall it was good!
Stayed 7 nights in Jan 2025

10/10 Excellent

Luis

Stayed 3 nights in Jan 2025

10/10 Excellent

GAL

Stayed 5 nights in Jan 2025

10/10 Excellent

James Martin, Idaho Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Azul Ixtapa Grande! It was so quiet when we were in our room and the view from our room was incredible. The fine dining restaurants were great and there was good food at the general buffet. The staff...everyone and everywhere....were excellent, so attentive and ready to serve! Make sure you tip frequently because they deserve it!
Stayed 7 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay! Great food, amazing service and a beautiful view! The pools are the nicest I’ve seen. And I’ve been to 20 resorts.
Stayed 7 nights in Jan 2025

2/10 Terrible

Julio

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hace muchos años un gran hotel, hoy en día perdió todo su valor, no hay variedad de cena ni comidas, sin sabor, las sábanas con cucarachitas, tembló de 6.5 de magnitud y no sonó la alarma sísmica, una vergüenza
Stayed 1 night in Jan 2025

10/10 Excellent

Leibl, Valley Village

Liked: Staff & service, property conditions & facilities
Very nice facilities and there are many food options. Clean and good service. The only negative is that there were supposed to be sealing boats and kayaks and snorkeling available, but the hotel cancelled them due to dangerous marine wildlife, although other hotels in the area didn't have restrictions.
Stayed 7 nights in Jan 2025

4/10 Poor

Guillermo

Traveled with family
Disliked: Staff & service
Lo venden como todo incluido y es falso restringen mucho los horarios de alimentos y bebidas
Stayed 4 nights in Jan 2025

10/10 Excellent

Eliana

Traveled with family
Roberto el Manito is amazing! Truly reflects the hotels!
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis was great at the Lobby
Stayed 14 nights in Dec 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities
Probably one of the nicest all inclusive resorts we have stayed at. Rooms are huge with exceptional views. Staff are friendly. Service was amazing. Karaoke at night was too much fun! Attention to detail for the grounds was amazing. We look forward to another trip here!
Stayed 7 nights in Dec 2024

10/10 Excellent

AIDAN JAMES, port moody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with great staff! It will be on our list to come back! Once again...great staff!
Stayed 7 nights in Dec 2024

10/10 Excellent

Don

Stayed 7 nights in Dec 2024