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Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property

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Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Exterior
Outdoor wedding area
Balcony
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Linda Beach
    ‪8 min walk‬
  • Varadero Beach
    ‪9 min walk‬
  • Quieta Beach
    ‪19 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪42 min drive‬

Room options

View all photos for Luxury Suite

Minibar, in-room safe, desk, iron/ironing board

Luxury Suite

  • Ocean view
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Minibar, in-room safe, desk, iron/ironing board

Luxury Room

  • Ocean view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite One Bedroom

Minibar, in-room safe, desk, iron/ironing board

Master Suite One Bedroom

  • Ocean view
  • 1356 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard With Ocean View

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 3
  • 1 King Bed(s)

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$294 nightly
The price is $294 total
includes taxes & fees
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About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

4.5-star Ixtapa property with 4 restaurants, connected to the convention center
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Grand All Inclusive Suites & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers a terrace, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Azul Ixtapa Grand All Inclusive Suites & Spa is a smoke-free property.

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1449 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was beautiful. Service wasn’t the best. Never stocked the refrigerator unless you asked. Had to ask for towels. Plus we got things stolen at the pool area. That was very disappointing
Stayed 10 nights in Feb 2025

8/10 Good

MITRA, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great food. Problems: 1) No shuttle service to other property where the entertainment is at night. 2) Pool is very cold. 3) No entertainment at night so it got pretty boring.
Stayed 8 nights in Feb 2025

10/10 Excellent

Sally, Pleasant Hill

Traveled with group
I didn’t like the few choices for dinner at night. The refrigerator was not stocked like advertised. The property was beautiful.
Stayed 10 nights in Feb 2025

10/10 Excellent

Jose Eduardo Vazquez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, amazing view! Staff is very friendly. The only issue is that you can’t book the restaurants that you want, because there is a limit of them. We went for 7 nights and only allowed 3 restaurants, the other days had to be in the buffet. (Disappointed).
Stayed 7 nights in Feb 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Amenities
5 stars
Stayed 6 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2025

8/10 Good

Kimberly

Stayed 6 nights in Feb 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Service was poor
Stayed 7 nights in Feb 2025

2/10 Terrible

SANG CHUL, La Palma

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is all inclusive hotel, but it is difficult to make a reservation at the restaurant, and the buffet food in particular is the worst.
Stayed 3 nights in Feb 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly amazing
Stayed 8 nights in Feb 2025

6/10 Okay

Barbara, St. Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We did find a couple cockroaches in the room, which was disheartening
Stayed 7 nights in Feb 2025

8/10 Good

GORDON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property 10 out 10 food 7.5 out of 10 staff 10 out of 10
Stayed 7 nights in Jan 2025

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed hotel with a very friendly staff. Lot's of great options on the buffets. The specialty restaurants left a bit to be desired. Their availability was limited and the staff seemed rather stretched to handle the the customers they had. While it was nice to have an occasional "sit-down" meal, the food quality was actually below what we found at the buffet. The only other issue we had was our in-room refrigerator did not work and was not repaired or replaced during our stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ronald George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery is beautiful. Very relaxed atmosphere.
Stayed 14 nights in Jan 2025

6/10 Okay

Margaret, Cottage Grove

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Brigid

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It advertises kayaking and sailing but neither was available. Resorts on either side had both.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort. Amazing views of the ocean in every room.
Stayed 6 nights in Jan 2025

6/10 Okay

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like all the stairs and the beach was too small. Food was kind of blah.
Stayed 7 nights in Jan 2025

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
t was our first time in Zihua/Ixtapa and we had a lovely time at this resort. If you're looking to be in the thick of either town, this resort is a ways from both but accessible by taxi. It is perfectly situated to enjoy Isla Ixtapa, Playa Linda, etc. When I booked, I saw that this was rated a 5-star hotel, I'd say it's solidly a 4-star hotel after our visit. The good: * amazing view from our room - we were on the 23rd floor right below the penthouse suites and the views were amazing. miss the gorgeous view and people watching. Initially, we were on a lower floor but I just asked if there was anything higher available - just ask nicely! * the food - generally solid food at the specialty restaurants - italian, bambu asian fusion, the steakhouse BBQ, the oysteria and I thought the buffet options (especially lunch) were solid * the service was generally great - we both speak a bit of Spanish and were able to converse with the team and they really appreciated the gesture and that maybe improved our services. special shout out to: Vale, Tatiana, Yair, Tono, Alejandro, Alberto, Cinthia and Beatriz The not so good: * limit to specialty restaurant reservations - this wasn't clear to us at check-in but even staying for 7 days, we were limited to only 3 official reservations during our stay. * limited restaurant availability - la cevicheria is only open certain days, this should be clearer chair reserving - this was insane to see. all that said, we had fun and would come back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Sydney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Mostly Spanish speaking.
Stayed 15 nights in Jan 2025

8/10 Good

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They were working on the floor above us, our room smelled like varnish. Not much of a beach out front of the property, not a lot of activities at the property.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025