Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property

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Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Front of property
Lobby
Minibar, in-room safe, desk, iron/ironing board
Game room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Linda Beach
    ‪8 min walk‬
  • Varadero Beach
    ‪9 min walk‬
  • Quieta Beach
    ‪19 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪42 min drive‬

Room options

Luxury Suite

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Luxury Room

  • 678 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Master Suite One Bedroom

  • 1356 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With View

  • Sleeps 3
  • 1 King Bed(s)

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About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

4.5-star Ixtapa property with 4 restaurants, connected to the convention center
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Grand All Inclusive Suites & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers a terrace, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Azul Ixtapa Grand All Inclusive Suites & Spa is a smoke-free property.

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1449 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eliana

Traveled with family
Roberto el Manito is amazing! Truly reflects the hotels!
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis was great at the Lobby
Stayed 14 nights in Dec 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities
Probably one of the nicest all inclusive resorts we have stayed at. Rooms are huge with exceptional views. Staff are friendly. Service was amazing. Karaoke at night was too much fun! Attention to detail for the grounds was amazing. We look forward to another trip here!
Stayed 7 nights in Dec 2024

10/10 Excellent

AIDAN JAMES, port moody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with great staff! It will be on our list to come back! Once again...great staff!
Stayed 7 nights in Dec 2024

10/10 Excellent

Don

Stayed 7 nights in Dec 2024

10/10 Excellent

Renee

Traveled with group, Traveled with partner
We loved our stay at Azul Grand! The food was impressive and the staff were so nice and welcoming!
Stayed 7 nights in Dec 2024

10/10 Excellent

Kym

Stayed 6 nights in Nov 2024

10/10 Excellent

Roberto, Caldwell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every single day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carey

Stayed 7 nights in Dec 2024

2/10 Terrible

Eduardo

Stayed 6 nights in Nov 2024

10/10 Excellent

Laquita sade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful and relaxing. A great start to me and my cousin holiday vacation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

natyelli

Stayed 7 nights in Nov 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

BEVERLEY, Langley

Traveled with partner
Dogs are welcome now which is a nice touch...but when you get several in the buffet and they start barking IT IS NOT A GOOD IDEA. Some of the servers are welcoming and helpful but most have no English and it is frustrating tryi g to get information. Aqua fitness continues to start late and finish esrly. The instructor continually looks at her wtch..not impressed.barking
Stayed 2 nights in Dec 2024

6/10 Okay

BEVERLEY

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Aqua fit is a lark. The time to start is not 12noon as advertised. The gals star 12:10 ish if they show up at all.
Stayed 1 night in Dec 2024

6/10 Okay

Estanislao

Traveled with family
Liked: Cleanliness
Contraté una pulsera VIP pero la verdad no tiene ninguna diferencia a las demas, muy cortantes al final de mi estancia, no hubo show como dicen, se ponen a dar mantenimiento en esos días que uno se hospeda, no abren el restaurante oriental en esos días así que mi estancia por esta Ocasión NO FUE AGRADABLE
Stayed 2 nights in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms food was good and plentiful
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool needs to be changed back to adults only. Have no idea why small children in floaties are allowed in an infinity pool. Very difficult for adults with mobility issues to enter the pool because if all the children playing in the shallow area and on the stairs. This really needs to be remedied.
Stayed 11 nights in Nov 2024

10/10 Excellent

Griselda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couples place to stay! The food could be better, but the drinks are worth it.
Stayed 4 nights in Nov 2024

8/10 Good

Cheryl Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Masoud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the view is incredible, food was delicious, activities and shows were great, kayaking to the island and sailing are also included, maybe they can add an air hockey table to the family room and a room for teenagers with video games, overall great vacation!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yuridiana

Stayed 2 nights in Nov 2024