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Casa Sun and Moon

3.0 star property

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Premium bedding, in-room safe, iron/ironing board, free WiFi
Front of property
Master Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Master Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
On the beach

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
$119
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
Adelita 10 Playa De la Madera, Zihuatanejo, GRO, 40880
  • Place, La Madera Beach
    ‪1 min walk‬
  • Place, Zihuatanejo Bay
    ‪1 min walk‬
  • Place, Kioto Plaza
    ‪5 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Suite Master

Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite Master

  • Sleeps 2

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Master Suite

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Premium bedding, in-room safe, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 205 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Casa Sun and Moon

3-star hotel in Playa La Ropa
2 restaurants, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite.
Casa Sun and Moon offers 15 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers an outdoor pool, a terrace, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casa Sun and Moon is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Los Caracoles - This restaurant serves breakfast only.
Terraza Burgados Grill - This restaurant overlooks the ocean.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 200 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Los Caracoles
  • Terraza Burgados Grill

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Casa Sun Moon
Casa Sun Moon Hotel
Casa Sun Moon Hotel Zihuatanejo
Casa Sun Moon Zihuatanejo
Casa Sun & Moon Hotel Zihuatanejo
Casa Sun And Moon
Casa Sun and Moon Hotel
Casa Sun and Moon Zihuatanejo
Casa Sun and Moon Hotel Zihuatanejo

Casa Sun and Moon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 196 reviews
Rating 8 - Good. 61 out of 196 reviews
Rating 6 - Okay. 35 out of 196 reviews
Rating 4 - Poor. 17 out of 196 reviews
Rating 2 - Terrible. 9 out of 196 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ulises Fuentes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit old, but with a great ocean view
Stayed 4 nights in Sep 2025

10/10 Excellent

Valeria Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unobstructed beach view. Easy access to the beach. Easy walk to many restaurants. The breakfast restaurant across the street is delicious. Very friendly and very helpful staff. I will definitely stay here next time I travel to Zihuatanejo
View from my terrace
View of the kitchenette from my terrace
View of the terrace
Stayed 5 nights in Sep 2025

4/10 Poor

Gregory, Quesnel

Disliked: Property conditions & facilities
I was here for over two weeks. Lots of empty promises from manager. No hot water for two weeks. No English at all on tv. That was bearable but no hot water sucked. Sketchy wifi Staff was good but over priced for what it is
Stayed 15 nights in Mar 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Good beachfront location. Simple rooms, clean. Helpful and friendly staff. Great pool with fantastic view. Recommend
Stayed 7 nights in Apr 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service
This is a friendly hotel and community. A great view and we chose to walk everywhere.
Stayed 14 nights in Feb 2025

8/10 Good

Dona

Traveled with partner
Liked: Cleanliness, staff & service
Needs a Reno but we only planned on a 1week stay and stayed nearly 3. The location is the top reason we enjoyed our stay. The proximity to the beach is great. The hills are a workout but worth the effort. We felt very safe even walking at night.
Stayed 5 nights in Mar 2025

2/10 Terrible

Judith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will NEVER stay here again. The hotel is so run down that I don't know where to start. Mold on the ceiling, cracks in the wall, holes filled with cement on the floor, shades that were cracking and broken, electrical conduit running through the shower, rusted towel bars. pool tiles missing. It looked nothing like the photos on the internet! And all this for $271 a night! The only positive I can give it is a convenient location.
Window in bedroom - yes, that's fiberglass.
Cracks in the walls
More cracks in the walls
Rusty towel bar
Stayed 14 nights in Feb 2025

8/10 Good

HEATHER

Liked: Property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities

Gorgeous

Everything was great except the sheets no the bed were uncomfortable. Other than that, the property and room was fantastic. Lovely place , would stay again.
Stayed 8 nights in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Location is good. The locks on the outside gate and room are difficult to get to work.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Stayed 1 night in Feb 2025

10/10 Excellent

Roxanne

Stayed 1 night in Feb 2025

8/10 Good

Chris

Stayed 1 night in Feb 2025

6/10 Okay

Jo-Ann, Victoria

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was NO hot water any time of day. Talked to others who had been there many times and never any hot water. This a deal breaker for me! I had a Master Suite room 23. This seemed to be the least spacious Master suite available. I would not book the Master Suite again but rather the cheaper suite without hot tub but with indoor kitchen and separate bedroom. The hotel is older and could use some TLC but I did not find this a problem. Pros - The pool was great, warm with a nice view of the beach and sea. The A/C worked well. The breakfast was good. Gates off the street and beach access were locked so no one could just wander in. Felt safe. Lot of repeat visitors and everyone friendly. Large outside common areas with seating and beach and sea views. Summary: If there was hot water I would definitely return to this hotel.
Stayed 5 nights in Jan 2025

6/10 Okay

Megan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

julie, Coquitlam

Liked: Cleanliness, staff & service
The view from my room was spectacular . The bed was a little hard and pillow flat but oterwise everything was perfect. We had to transfer room the day before we were leaving, which was a bit annoying, but otherwise this place was really great.
Stayed 7 nights in Jan 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
loved the location of the property and the view from the pool
Stayed 11 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service

All in all a good stay at Casa Sun and Moon

All in all we had a good experience at casa Sun and moon. The location was great, small staircase down to the beach, and lots of restaurants within 3-4 blocks. The hotel was nice and quiet, spent lots of time reading books by the pool. Pool was nice, had a great view of the ocean but there was a couple spots where tiles were broken off (not a huge deal). Our only issue was with the room they put us in when we got there. I booked a suite with kitchenette and the room we got felt like we were in the basement in this dungeon feeling type of space. My anxiety was through the roof, we talked with reception about it and they didn’t have any other rooms available until the next day. So they did move us the next day, to a suite that was exactly what the pictures from my booking showed, which was great but they didn’t give us anything back for that first night or offer us anything for our trouble. If you book here and booked one of the suites don’t let them put you into suite 00 you will be disappointed big time. Ask for 10, 20, or 30. 20 and 30 have the best views. We got suite 30, the view was awesome, the AC worked great, bathroom was useable lol, the furniture was rickety but functional, questionable electrical wiring, but all in all good. I would definitely go back to this hotel as long as I know exactly what room I’m getting. Also the staff did not reply to a single message sent to them on hotels.com app, I had to email the hotel directly to get any type of communication.
View from suite 30!!
Stayed 8 nights in Jan 2025

6/10 Okay

Heather

Stayed 14 nights in Jan 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service
Great view and close to everything
Stayed 4 nights in Jan 2025

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service
Close to town, great view of the bay. Beach below. Only issues is it's really old.
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Stayed 7 nights in Dec 2024

10/10 Excellent

Jetzait

Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Liked: Staff & service
Nice place
Stayed 2 nights in Dec 2024