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Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Standard Room, Garden View | View from room
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lunch served, international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • All inclusive
  • Pool
  • Housekeeping
  • 24/7 front desk
$201
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • Place, El Palmar Beach
    ‪12 min walk‬
  • Place, Marina Ixtapa
    ‪3 min drive‬
  • Place, La Ropa Beach
    ‪13 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Garden View

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Las Brisas Ixtapa
  • On private beach
  • Pool
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,557 reviews
Las Brisas Ixtapa

Reviews

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

Reviews

8/10 Good

Rodrigo Leonel

Traveled with family
Varios de los empleados tienen grandes áreas de oportunidad, mal capacitados y poco amables, en especial el Sr. Ramiro, capitán de botones, muy descortés y prepotente. Tanto así que al comentarlo con gerencia, comentaron que el Sr es todo un caso. Mejorar capacitación en empleados. Otra persona en área de bar lobby, no quiso prender una máquina de café, otro compañero le decía que podía hacerlo, que estaba en horario, pero se negó que mejor hasta más tarde. Ese tipo de detalles hacen que lugares así poerdan su encanto. Por otro lado hay también excelentes empleados que son los que “sostienen” al hotel. Reconocimiento para Javier e Iván en recepción, son totalmente agentes de cambio. También Virginia, Hugo y Eduardo de animación, excelentes. Saludos,
Stayed 2 nights in Aug 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Amanda Ann

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay at the holiday inn resort. The hotel is very outdated and needs major upgrades to the structure of the buildings, elevators, and rooms. When we arrived, they gave us a room that smelled like chemicals and paint. We changed our room immediately. Then we had to wait in line for 30 minutes to eat. The pool water looked cloudy and gross every single day. The property is too small for all the guests they allow. We also had to wait in line to get and return towels, which was ridiculous!!!!! Every day I saw lines at the restaurants. Additionally, the food was terrible!!! it was the same food in each area every single day for breakfast and similar items for lunch and dinner. I’m very disappointed with this booking and I will never stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tom

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for families. Everyone is super friendly and hard working. We had a great time.
Stayed 8 nights in Jul 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nothing like the pictures or reviews. Don’t be fooled or waste your money.
Stayed 5 nights in Jul 2025

8/10 Good

Angel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Esta bien el hotel pero hay zonas en donde huele mucho a humedad, en las habitaciones y en algunos restaurantes, deberían arreglar eso
Stayed 2 nights in Jul 2025

6/10 Okay

Ma del sagrario

Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente comida y servicio

Mi estancia, fue familiar, puedo destacar que el servicio y la comida son excelentes, solo podría destacar que las bebidas deberían mejorar asi como el mantener limpias las instalaciones.
Stayed 3 nights in Jul 2025

6/10 Okay

salvador

Stayed 6 nights in Jul 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality, staff was polite always kept clean.
Stayed 5 nights in Jul 2025

4/10 Poor

Ronald Dean Tunnell

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Moises

Traveled with family
Liked: Cleanliness, amenities
I like the service and the amenities, the staff is friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Disliked: Property conditions & facilities
The property it’s old! It needs to be updated
Stayed 7 nights in Jun 2025

10/10 Excellent

María Aurora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muchas gracias!

Maravilloso hotel, el mejor de la zona, comida, personal, habitaciones, instalaciones en general excelentes
Stayed 5 nights in Jun 2025

2/10 Terrible

Josue D

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionado de mi visita, tengo años visitando el hotel y está veze encontré con una habitación sucia con cucarachas, muros muy sucios, mi vista al mar con vidrios con poca visibilidad por lo sucio, la ventana no cerraba bien por lo que se escuchaba mucho ruido, comida bajo de calidad, poca variedad
Stayed 4 nights in Jun 2025

6/10 Okay

Luz Maria

Stayed 2 nights in Jun 2025

6/10 Okay

Vanesa

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
What I liked about the property was the different room locations . I liked the “Noche Mexicana” event. It was fun. The pool water on the kids side was really cloudy and had a lot of debris. Yes, it rained the days before but staff could have cleaned up the water with nets before pool opened up. The food was okay . Breakfast was poor , almost the same every morning. The burgers that were given at the buffet is the best burger I have had in my life. Not even In-N-Out compares. That says a lot. I saw more than one baby roach in my room. I think the hotel should take care of that ASAP . I’m glad it wasn’t the mom roach that flies . Anyway, overall it’s a nice hotel . Wish the pools were deeper. I’m 5’10” and in the kids side the deepest went to my belly button and on the other side, up to my ribs, so not a big difference in depth. The staff is amazing. Extremely attentive and nice.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

The staff aim to please, food was good quality & variety, grounds & pool were kept up top notch. The Fiesta night was the icing on the cake.
Stayed 9 nights in Mar 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience, thanks for making our vacay fun and safe, will highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

LAZARO

Stayed 4 nights in May 2025

2/10 Terrible

Liliana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No me dieron la habitación por la que pague extra, se salia el agua de la regadera y la comida esta terrible. No lo recomiendo y menos por el precio súper alto para lo mal que esta.
Stayed 3 nights in May 2025

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

mario f

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gustavo

Stayed 9 nights in May 2025

6/10 Okay

Mariana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
we scam by one of the tours sales person , we got offer a lot of things for expense price, nothing was done but the transporting from Zihuatanejo to Ixtapa island for $5500.00 pesos for 6 people, then we found out if you go to Zihuatanejo the price per person its only $100.00 pesos per person
Stayed 3 nights in May 2025