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Hotel Aura del Mar

3.5 star property

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Photo gallery for Hotel Aura del Mar

Suite (Bahia) | Balcony
Beach/ocean view
Beach/ocean view
Junior Suite, Jetted Tub | Minibar, in-room safe, iron/ironing board, free cribs/infant beds
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Eva Samano de Lopez Mateos s/n, Playa la Madera, Zihuatanejo, GRO, 40880
  • La Madera Beach
    ‪4 min walk‬
  • Zihuatanejo Bay
    ‪5 min walk‬
  • La Ropa Beach
    ‪11 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (Zihuatlan)

Room (Zihuatlan) | View from room

Room (Zihuatlan)

  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite (Bahia)

Suite (Bahia) | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite (Bahia)

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite (Master)

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Junior Suite, Jetted Tub

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Suite, 1 King Bed

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Junior Suite

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Noyoltzi)

Suite (Noyoltzi) | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite (Noyoltzi)

  • Bay view
  • Sleeps 8
  • 1 Double Bed, 1 King Bed and 1 Twin Bunk Bed

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About this property

Hotel Aura del Mar

3.5-star hotel in Playa la Madera
Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and spa services.
Hotel Aura del Mar offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. This Zihuatanejo hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hotel Aura del Mar like an outdoor pool and a steam room.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.

Hotel Aura del Mar is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Bistro del Mar - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 11:30 AM for a fee: MXN 128 to 128 for adults and MXN 128 to 128 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro del Mar

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Hot springs
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 840.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 128 to 128 for adults, and MXN 128 to 128 for children
  • Airport shuttle fee: MXN 840 per vehicle (one way)
  • Rollaway bed fee: MXN 840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Aura del Mar
Aura del Mar Zihuatanejo
Hotel Aura del Mar
Hotel Aura del Mar Zihuatanejo
Hotel Aura del Mar Hotel
Hotel Aura Mar Zihuatanejo
Aura Mar Zihuatanejo
Aura Mar
Hotel Aura del Mar Zihuatanejo
Hotel Aura del Mar Hotel Zihuatanejo

Hotel Aura del Mar Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 403 out of 503 reviews
Rating 8 - Good. 84 out of 503 reviews
Rating 6 - Okay. 12 out of 503 reviews
Rating 4 - Poor. 0 out of 503 reviews
Rating 2 - Terrible. 4 out of 503 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. The property is beautiful, with an amazing location on the beach. It's very clean, has great charm and the employees are friendly and helpful.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gina M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd visit to the property and first since Covid, and the property still holds the same charm and hospitality since my first visit in 2014. The rooms have a lot of space and incredible views from most of them. Staff are so hospitable and the restaurant is great for breakfast, and lunch/drinks by the pool or on the beach. And of course the beautiful landscaping and the Parrots just complete the Old Mexico feel. Can't wait to return again and again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not find a friendlier or more welcoming staff. Such a beautiful, boutique hotel with clean rooms and facilities. We got upgraded to the Noyolytzi Suite from the Master Suite which was incredible. So clean, with two bedrooms and a big outdoor area in between, complete with a full kitchen and appliances, including a blender. We hadn't planned a single excursion (trying to keep things easy and stress free) but there's a very friendly man on site much of the time, Carlos, who helps you book whatever you want, from snorkeling to turtle release to sunset cruise and many other things. He seems to know all the best tour guides and sets everything up for you, often next day or even same day if it's early enough. One thing they don't advertise that we were so grateful for is that they will do laundry for you for a small charge. Our laundry bill for about 15 or so items was around $17 USD. The stairs are a thing and can be a lot, as noted in other reviews. But if you call ahead or email ahead and ask, they can advise you on which room to book with fewer stairs to the beach if you want. We were grateful for the extra calorie burn after dining on all that delicious food! And there are always staff around to greet you as you climb the stairs, and a very friendly McCaw!
Stayed 6 nights in Nov 2024

10/10 Excellent

Mary

Stayed 2 nights in Oct 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable rooms and beautiful views. Easy walk to centro. Service of staff is very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laurie, Bodega Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel! Beautiful grounds and rooms. It was like stepping into a little dream. The restaurant and staff were welcoming, knowledgeable and accommodating. The food so fresh and incredible selection of local seafood creativity prepared and presented. The front desk staff were warm and exceptionally friendly. The macaw’s living in the lobby area were beautiful….my favorite in the morning. The pool is absolutely stunning, just breathtaking. My favorite stay ever in Ixtapa and I’ve been there numerous times. Enjoy!
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Amenities
This was my ninth time visiting Mexico, and my favorite hotel by far! I loved that the hotel is very authentic, as far as its materials-wood, stones, tiles, and stucco-beautiful carved wooden doors. They scattered hibiscus flowers on my bed and left three bottles of water, which I refilled at a water bottle close by (bonus points). My room, while technically on the first floor, was elevated and had a large balcony and an excellent view of the beach. I loved that I could walk down to the pool, the beach, and the fantastic restaurant very easily. Alberto, who checked me in, immediately offered to carry my suitcase to my room, and made sure I knew how to operate the AC before he left. The staff at their restaurant, Bistro Del Mar could not have been more excellent and welcoming. I was traveling alone, and in Mexico, at resorts and hotels, that can sometimes result in awkward or inattentive service, but this was not the case. Cesar was always genuine in his pleasure at making me my nightly margaritas (delicious and not too sweet), and my frequent server, Tomas, was always attentive but non intrusive. Every meal I had was top notch, and right on the ocean! I highly recommend Aura Del Mar and can’t wait to return.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent personnel
Stayed 6 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Tasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, we love the traditional decor, great location, and all our needs were tended to. We were traveling with our 5 year old son who is a picky eater and they made food to order special for him every meal. Thank you Salvador, Fortunato, Daniel, Leonardo and Pablo for taking care of us! We love Zihuatenejo and will be back!
Stayed 7 nights in Jun 2024

10/10 Excellent

Maryanne

Traveled with family
Liked: Amenities
Absolutely loved this hotel! Booked my return trip without even finishing the first trip.
Stayed 6 nights in Jul 2024

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
The view!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Xochitl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Amy, San Clemente

Friendliest staff. Always clean. Going back.
Stayed 1 night in Jun 2024

10/10 Excellent

Hongmei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good experience at this hotel! We stayed three nights, we liked this hotel very much! This old style hotel has beautiful views and clean rooms also on the beach! The food in their restaurant are excellent! I recommended the tuna steak or tuna sashimi! Definitely I will go back this hotel soon! Thank you for your wonderful service!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful very special and tropical everything was so nice the slide in the pool was so much fun, right near the beach, the steps keep you in shape, so close to shopping, just perfect stay we will stay here again next time we make a trip out to Zihua also the safe transportation was great, amazing all around 11/10
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and magnificent view!
Stayed 5 nights in Jun 2024

10/10 Excellent

Annette, los angeles

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fans or vent is needed in the restaurant especially when it’s hot and humid
Stayed 5 nights in May 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing and polite, always aiming to please. The beach is also stunning and being able to go downstairs and enjoy it from your hotel is a plus. The AC works wonderfully to the point we actually have to turn it off. Amazing hotel, will definitely come back.
Stayed 7 nights in May 2024

10/10 Excellent

Juan, Shelby Township

Stayed 1 night in Jun 2024

10/10 Excellent

Irma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! Even nicer than the pics. The staff were very friendly and accommodating. There were even 2 parrots in the lobby area that said Hello and Hola, adorable! Room was clean and had every amenity we needed.
Stayed 6 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, nice landscaping
Stayed 1 night in May 2024