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Hotel Casa de la Palma Bed and Breakfast

2.5 star property

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Photo gallery for Hotel Casa de la Palma Bed and Breakfast

Family Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Comfort Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Bathroom sink
Reception
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calle Ciruelos S/N, Centro, Zihuatanejo, GRO, 40890
  • Zihuatanejo Bay
    ‪7 min walk‬
  • La Madera Beach
    ‪12 min walk‬
  • La Ropa Beach
    ‪4 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪14 min drive‬

Room options

View all photos for Basic Room

Basic Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Basic Room

8.4 out of 10
Very good
(7 reviews)
  • 27 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Junior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 35.6 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Comfort Room

9.0 out of 10
Wonderful
(6 reviews)
  • 38 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room

  • 54 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 54 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Hotel Casa de la Palma Bed and Breakfast

Hotel in Zihuatanejo Centro
Along with an outdoor pool, this hotel has a snack bar/deli and a rooftop terrace. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a refrigerator in a common area.
Hotel Casa de la Palma Bed and Breakfast offers 17 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Hotel Casa de la Palma Bed and Breakfast features an outdoor pool and a children's pool. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Casa de la Palma Bed and Breakfast has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Children's pool
  • Foosball table
  • Games
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palma Zihuatanejo
Casa Palma Zihuatanejo
Hotel Casa de la Palma
Casa La Palma Zihuatanejo
Hotel Casa de la Palma Bed and Breakfast Hotel
Hotel Casa de la Palma Bed and Breakfast Zihuatanejo
Hotel Casa de la Palma Bed and Breakfast Hotel Zihuatanejo

Hotel Casa de la Palma Bed and Breakfast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 268 reviews
Rating 8 - Good. 77 out of 268 reviews
Rating 6 - Okay. 17 out of 268 reviews
Rating 4 - Poor. 8 out of 268 reviews
Rating 2 - Terrible. 4 out of 268 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was right next to a market. Though busy during the day it was fairly quiet. Plus the market closes at 7pm, so it gets very quiet at a decent time. Staff was very friendly and gave great food recommendations. Our room was adorable and exactly what I'd hoped for when booking. P.S. tell Misha (the resident kitty) we say Hi.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great! From location, staff, and room itself. Everything is walking distance, staff was the most helpful. Easy check in and out. We booked 2 rooms and both were nice and clean.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Property was small & perfect for our getaway. Would recommend 👌
Stayed 4 nights in Mar 2025

6/10 Okay

Marilyn, Blind Bay

Traveled with group
The hotel was clean however very basic. No frills. Breakfast was minimal especially as I am celiac
Stayed 4 nights in Mar 2025

10/10 Excellent

Leslie, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This this is a wonderful traditional Mexican hotel. The breakfast offerings are fantastic, with a complimentary Continental breakfast. They also offer a menu of delicious breakfast items. The staff are amazing!! Always there whenever you need them, extremely friendly and welcoming. The terraza is a wonderful place to relax and also for morning yoga practices. Thanks to all the wonderful staff at this property, we would definitely stay there again next time we are in Zihua.
Stayed 28 nights in Feb 2025

8/10 Good

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here once prior in a much larger room which was comfortable. This time we were only able to get a tiny room. Felt tiny for the 2 of us. Plus, the shower/bathroom did not have good airflow or separation between spaces and resulted in a super wet bathroom floor that was unable to dry out easily. Next time we'd opt for a different room. Somewhat fun to be located in a part of town that isn't filled with tourists, if that's your thing.
Stayed 2 nights in Feb 2025

8/10 Good

Peg

Liked: Staff & service, property conditions & facilities
Stable Wifi available in only public areas. In my room, it would come and go every 30 sec to1-2 min. Not desirable.
Stayed 10 nights in Feb 2025

8/10 Good

ALAIN

Stayed 1 night in Feb 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff! Very friendly and helpful. A beautiful family runs this bed and breakfast!
Stayed 28 nights in Jan 2025

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Casa de la Palma very much! The staff were welcoming and very helpful. The rooms were clean and well maintained. We stayed in both the deluxe and regular rooms and both had everything a traveler could need. Also the continental breakfast included with the room was fantastic and all the additional options in the restaurant were delicious!
Stayed 4 nights in Feb 2025

8/10 Good

Sharon

Stayed 7 nights in Feb 2025

10/10 Excellent

Gail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. Always willing to help. Breakfast is good and rooms are clean. Very central location.
Stayed 5 nights in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure wasn’t good. Hot water was limited at times. No refrig in room but they had communal ones to use.
Stayed 3 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Located by central market so takes a bit getting used to the hussle and bustle to get anywhere is a bit daunting at first. The hotel is a real oasis. Surrounded by fresh food stalls, trinket shops, cafeterias, banks and good restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of the Centro district. The property is located on a quiet street. Staff are very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very helpful staff !
Stayed 2 nights in Jan 2025

6/10 Okay

Hector

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great service from the staff. I would rather stay a shorter period next time. Seems like they dont like when you stay too long lol. Bad Wifi and closed pool for 3 days. Other than that staff was very friendly and the resident cat was a huge plus for me and my girl.
Stayed 6 nights in Nov 2024

10/10 Excellent

Andy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very comfortable place. Will be back
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Traveled with partner
We were able to sleep with out noise
Stayed 1 night in Nov 2024

10/10 Excellent

Suzann

Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Staff was excellent and check in was very quick. The room was very clean. The pool was closed on the day of arrival which was a shame. The morning breakfast was quite basic.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind and professional
Stayed 1 night in Oct 2024