Emporio Ixtapa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, sun loungers
Private beach, sun loungers
Interior
Interior
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • On private beach
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • El Palmar Beach
    8 min walk
  • Delfiniti
    10 min walk
  • Marina Ixtapa
    20 min walk
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    22 min drive

Room options

Superior Room, 2 Double Beds, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • 506 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, 1 King Bed, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

  • 506 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Superior With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sleeps 3
  • 2 Full Bed(s)

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Superior With Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed(s)

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed(s)

Similar properties

About this property

Emporio Ixtapa

Ixtapa resort walkable to El Palmar Beach
Catch some rays on Emporio Ixtapa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Some rates at Emporio Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa like an outdoor pool and a children's pool.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This beach resort also offers outdoor tennis courts, a health club, and a spa tub.

Emporio Ixtapa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Sunset Grill - This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 350 for adults and MXN 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1007 reviews" "
Rating 8 - Good. 322 out of 1007 reviews" "
Rating 6 - Okay. 105 out of 1007 reviews" "
Rating 4 - Poor. 44 out of 1007 reviews" "
Rating 2 - Terrible. 56 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place !!!
Stayed 2 nights in Sep 2024

8/10 Good

Marvin

Liked: Staff & service, property conditions & facilities
Need more organization on the buffet
Stayed 1 night in Sep 2024

8/10 Good

EUNICE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

EUNICE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Business traveler, Traveled with family
Customer was excellent!!! Feels like home
Stayed 4 nights in Aug 2024

8/10 Good

Gabby

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was nice. The rooms need some upgrade .
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at a junior suite of the Emporio Hitel in Ixtapa It had a wonderful view We will sure come back
Stayed 4 nights in Aug 2024

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Your staff made the difference in service & for this reason: we recommend you
Stayed 2 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great people, Great friendly staff
Stayed 5 nights in Aug 2024

8/10 Good

Rogelio

Traveled with family
The food n service is very good the service is excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

VIRIDIANA, bakersfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs an update but the service is great
Stayed 2 nights in Aug 2024

8/10 Good

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

maribel

Stayed 1 night in Jul 2024

4/10 Poor

Lizet

The room we stayed in smelled bad like mold and after telling them they never did nothing. And on the last day saw a big flying roach.
Stayed 6 nights in Jul 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
They had music or shows every night that was very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Alberto Á.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y buena variedad de comidas en el restaurante. Cada día fue una buena experiencia con algo diferente que hacer.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rosaysela, Salinas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time.
Stayed 2 nights in Jul 2024

8/10 Good

Everardo

Stayed 1 night in Jul 2024

10/10 Excellent

Finnerty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff super friendly and helpful
Stayed 4 nights in Jul 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 5 nights in Jun 2024

8/10 Good

Cesar

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price compared to other hotels in the area, included free breakfast buffet everyday for everyone in our family.
Stayed 5 nights in Jun 2024

4/10 Poor

sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception not very nice.
Stayed 4 nights in Jun 2024

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time, my parents celebrated their 40th wedding anniversary here.
Stayed 2 nights in Jun 2024