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Emporio Ixtapa

3.5 star property

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Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, sun loungers
Front of property
Interior
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪5 min walk‬
  • Marina Ixtapa
    ‪19 min walk‬
  • Linda Beach
    ‪9 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • 506 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double or Twin Room

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

  • 506 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior With Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Superior With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Interior

Suite Junior With Sea View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Double Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Double Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Room Superior With Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed(s)

View all photos for Double Room Deluxe With Sea View

Dining | 2 restaurants, breakfast, lunch, dinner served; international cuisine

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Dining | 2 restaurants, breakfast, lunch, dinner served; international cuisine

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed(s)

Similar properties

Aerial view

Las Brisas Ixtapa

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.3 out of 5, Excellent, (1443)
$173 nightly
The price was $289
The price is $173 total
includes taxes & fees
Las Brisas Ixtapa

About this property

Emporio Ixtapa

Ixtapa resort walkable to El Palmar Beach
Catch some rays on Emporio Ixtapa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Some rates at Emporio Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa like an outdoor pool and a children's pool.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This beach resort also offers outdoor tennis courts, a health club, and a hot tub.

Emporio Ixtapa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Sunset Grill - This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 350 for adults and MXN 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 515 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities
Location to other resorts, central to the beach, Playa Palmer. Across the street from the commercial district, shopping, dinning, banks, bars, Ixtapa Rotary Club meeting clubhouse. Very walkable. Property does not have any balconies, which is strange for a resort.
Stayed 14 nights in Feb 2025

8/10 Good

Patrick William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Jamelyn

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Maria

Disliked: Property conditions & facilities

Tired and worn.

This hotel needs some attention. Rust in shower and bathroom Worn furniture. Lots and lots of people. Have to wear wrist bands and they don’t cut them off until you check out. People are friendly and breakfast is like grand central station. Not a relaxing environment and this was low season.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got out of the taxi the bellman remembered from previous visits and said welcome home, calling us by name. The staff is the best.
Stayed 14 nights in Feb 2025

10/10 Excellent

Craig Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly . Our cleaning service was amazing as well!
Stayed 7 nights in Feb 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didnt like noise from OHana bar till 330 in morning. Couldnt open windows for a breaze
Stayed 10 nights in Feb 2025

4/10 Poor

Jami Ann

Stayed 7 nights in Feb 2025

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying at this hotel . Pros 1. The location was perfect ! We didn’t get all inclusive and were able to cross the street and find multiple food options even bars that was not even a 10 min walk 2. Beach access 3.had activities at night for guest even had the Super Bowl on Cons 1. One pool …
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Ana Gabriela Sánchez

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Louis, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is located in the middle of the Ixtapa hotel zone. There are restaurants, bars, vendors, pharmacies and a few small grocery stores right across the street. The facility is clean and the rooms are comfortable. The staff at the front desk and the concierge team are friendly and accommodating. Very nice place to stay. Gracias!
Stayed 7 nights in Feb 2025

4/10 Poor

MARIA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The kids were in the adult pool all the time and at the pool bar. I saved two kids from drowning. They don’t do much as far as cleaniness.
Stayed 10 nights in Feb 2025

10/10 Excellent

Diane Margaretta, rock valley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed our eglish translator with daily activities. Also pillows ciuld be better. But we love hotel Emporio and will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Diane, rock valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the pass there was translation from spanish to english for activities which we missed this year.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory, rock valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 7 nights in Feb 2025

10/10 Excellent

Karon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willingness to help, friendliness of employees. We love that the European plan is available because we have our favorite restaurants, waiters and waitresses across the street who we look forward to seeing every year. Thank you, Emporio for providing me and my blind husband a wonderful two weeks in Ixtapa.
Stayed 14 nights in Jan 2025

8/10 Good

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were excellent. Property is older and could use some updating. Food was good with good variety. Italian restaurant was very good. Wonderful beach and pool area. Enough lounges and umbrellas most of the time. Drinks are good and good bartenders. Everyone at the resort truly made us feel special. I would certainly return.
Stayed 14 nights in Jan 2025

10/10 Excellent

ALEJANDRA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price. Enjoyed my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Traveled with family
The location is great, staff is great, and the option to be all inclusive or not is the best. Food is very good but we prefer to explore and eat in town.
Stayed 16 nights in Jan 2025

10/10 Excellent

Deborah Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice .
Stayed 14 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Rene

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025