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Hotel Irma

3.0 star property

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Photo gallery for Hotel Irma

Business center
Porch
Standard Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, in-room safe, blackout drapes
2 outdoor pools
Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
$117
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Calle Adelita S/N, La Madera Beach, Zihuatanejo, GRO, 40880
  • La Madera Beach
    ‪1 min walk‬
  • Zihuatanejo Bay
    ‪1 min walk‬
  • La Ropa Beach
    ‪3 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 2 Double Beds

7.6 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(35 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with internal view

Premium bedding, down comforters, in-room safe, blackout drapes

Room Standard with internal view

  • 301 sq ft
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, down comforters, in-room safe, blackout drapes

Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 4

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About this property

Hotel Irma

3-star hotel in Playa La Ropa
Spend the day on Hotel Irma's beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Irma offers 69 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 20-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site.
Hotel Irma features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Irma is a smoke-free property.

A complimentary manager's reception is offered each day.
LAS NARANJAS - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 13 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • LAS NARANJAS

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 3 buildings
  • 4 floors
  • Built in 1980
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 9 to 13 for adults, and USD 7 to 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Irma
Hotel Irma Zihuatanejo
Irma Zihuatanejo
Irma Hotel Mexico
Irma Hotel Zihuatanejo
Hotel Irma Hotel
Hotel Irma Zihuatanejo
Hotel Irma Hotel Zihuatanejo

Hotel Irma Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
TV No apps available such as Netflix, prime video etc.
Stayed 4 nights in May 2025

10/10 Excellent

Rosario

Stayed 4 nights in May 2025

10/10 Excellent

Victor Vicente

Traveled with partner
Liked: Amenities
The staff is very friendly, happy to assist you with anything. The restaurant is clean, server was super, friendly, service was great. The manager also visited our table, she was very pleased, and beautiful. We will definitely stay here again.😊
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Stefanie Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Friendly and attentive staff. Quiet and steps away from the beach. Gives you the option for breakfast included. Small pool for guests that has one of the best views of the bay. Beautiful sunsets from your room or down in the restaurant.Walkable to town along a paved walkway along the water. You don't have to break the bank to enjoy your time. Spend the day exploring some of the markets and enjoying bites of food along many of the side streets off of the beach area. If you don't want to stay in Ixtapa,(which is only a 10 min taxi ride away) you won't miss a thing in Zihuatanejo. Will return again and again.
Stayed 7 nights in Apr 2025

8/10 Good

Mariolen

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is disgusting. Very outdated property. The property is in desperate need of renovation and repairs. Bathroom was very dirty. The bathroom mirror was broken. The door to the room was a patio door that had a horrible lock, it wasn’t secure at all. TV was horrible.
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Stay was great. Just wish they had refrig and coffee makers in room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Harvey

Stayed 3 nights in Apr 2025

10/10 Excellent

Lizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property right on the beach and a short walk to downtown
Stayed 2 nights in Dec 2024

10/10 Excellent

Moez

Stayed 2 nights in Mar 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nallely, San Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Birthday Getaway! We had an amazing stay during our ladies trip to celebrate my birthday. I came with my 87-year-old grandmother and my mom, and we stayed in Room 101, which had a fantastic view of Zihuatanejo Bay. The room was comfortable, and the AC worked so well we actually had to turn it off—it got that cold! Guadalupe was always around, making sure everything was running smoothly, which we really appreciated. Christiano, Jessica, and Juanita took great care of us during breakfast. Their warm and friendly service made our stay even more special. We booked the breakfast package and loved the variety it offered each morning. The pool was very clean and relaxing, and the views from both the pool and our room were absolutely breathtaking. We also tried the massages they offer—so worth it! Great service at a very reasonable price. The walk to Playa Madera from the hotel is really nice too, offering easy beach access and more beautiful views along the way. Highly recommend this place for anyone looking for a peaceful, scenic, and welcoming getaway. We’ll definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Nallely, San Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Birthday Getaway! We had an amazing stay during our ladies trip to celebrate my birthday. I came with my 87-year-old grandmother and my mom, and we stayed in Room 101, which had a fantastic view of Zihuatanejo Bay. The room was comfortable, and the AC worked so well we actually had to turn it off—it got that cold! Guadalupe was always around, making sure everything was running smoothly, which we really appreciated. Christiano, Jessica, and Juanita took great care of us during breakfast. Their warm and friendly service made our stay even more special. We booked the breakfast package and loved the variety it offered each morning. The pool was very clean and relaxing, and the views from both the pool and our room were absolutely breathtaking. We also tried the massages they offer—so worth it! Great service at a very reasonable price. The walk to Playa Madera from the hotel is really nice too, offering easy beach access and more beautiful views along the way. Highly recommend this place for anyone looking for a peaceful, scenic, and welcoming getaway. We’ll definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Nallely, San Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Birthday Getaway! We had an amazing stay during our ladies trip to celebrate my birthday. I came with my 87-year-old grandmother and my mom, and we stayed in Room 101, which had a fantastic view of Zihuatanejo Bay. The room was comfortable, and the AC worked so well we actually had to turn it off—it got that cold! Guadalupe was always around, making sure everything was running smoothly, which we really appreciated. Christiano, Jessica, and Juanita took great care of us during breakfasts. Their warm and friendly service made our stay even more special. We booked the breakfast package and loved the variety it offered each morning. The pool was very clean and relaxing, and the views from both the pool and our room were absolutely breathtaking. We also tried the massages they offer—so worth it! Great service at a very reasonable price. The walk to Playa Madera from the hotel is really nice too, offering easy beach access and more beautiful views along the way. Highly recommend this place for anyone looking for a peaceful, scenic, and welcoming getaway. We’ll definitely be back!
Stayed 7 nights in Mar 2025

8/10 Good

Brad, SASKATOON

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly and accommodating. Restaurant food was quite good. Improvements needed - small bar or counter top fridge in each room is needed. Just for items like water and maybe some fruit to have on hand for snacks at night etc and for kids. Also some hooks in the room to hang wet towels, bathing suits overnight. I have seen these two mentioned hundreds of times in the reviews of this property over a number of years and for some rA couple of basic and relatively inexpensive improvements would really enhance an already good/great experience.
Stayed 9 nights in Mar 2025

8/10 Good

Gordon

Stayed 4 nights in Apr 2025

10/10 Excellent

Laura, FRESNO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Brooklyn

Average property for the price
Stayed 4 nights in Mar 2025

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!!
Stayed 3 nights in Mar 2025

8/10 Good

Esmeralda

Traveled with family
Liked: Staff & service, property conditions & facilities
Love the ocean view from almost all the hotel room.
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Irma for a week. Can’t recommend it highly enough — its location overlooking the stunning bay, its beautiful pools, its attentive and lovely staff. Clean, comfortable, welcoming. Well situated for ready access to all Zihua’s gorgeous beaches, as well as to local shopping.
Stayed 8 nights in Mar 2025

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Amy, San Clemente

Stayed 4 nights in Mar 2025