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Hotel Ixzi Plus

3.0 star property

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Photo gallery for Hotel Ixzi Plus

Relax in a serene garden with a pool and seating area, surrounded by lush greenery and a modern building.
Set amidst lush greenery, this hotel offers a serene outdoor space with a covered patio and pergola.
Staircase leads to an upper level with glass railings and wooden accents.
Relax in a serene outdoor seating area with comfortable tables and chairs, a sink, and lush greenery.
Stunning multi-level staircase with glass railings and potted plants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Parking included

Explore the area

Map
Paseo Golondrinas #37, Residencial Campo de Golf El Palmar, Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪17 min walk‬
  • Zihuatanejo Bay
    ‪7 min drive‬
  • La Ropa Beach
    ‪10 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Villa

Flat-screen TV

Standard Villa

8.8 out of 10
Excellent
(3 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Villa

Flat-screen TV

Family Villa

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | 2 bedrooms, desk, blackout drapes, free WiFi

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | 2 bedrooms, desk, blackout drapes, free WiFi

Quadruple Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Ixzi Plus

3-star Ixtapa hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.
Hotel Ixzi Plus offers 38 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Hotel Ixzi Plus features an outdoor pool and a children's pool. This family-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Ixzi Plus is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
La Terraza - Overlooking the pool and garden, this restaurant specializes in Mexican cuisine and serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This hotel's restaurant is open seasonally.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Ixzi Ixtapa
Hotel Ixzi plus
Hotel Ixzi plus Ixtapa
Ixzi
Ixzi plus
Ixzi plus Hotel
Ixzi plus Hotel Ixtapa
Ixzi plus Ixtapa
Hotel Ixzi Plus Hotel
Hotel Ixzi Plus Ixtapa
Hotel Ixzi Plus Hotel Ixtapa

Hotel Ixzi Plus Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 167 out of 360 reviews
Rating 8 - Good. 116 out of 360 reviews
Rating 6 - Okay. 39 out of 360 reviews
Rating 4 - Poor. 22 out of 360 reviews
Rating 2 - Terrible. 16 out of 360 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Stayed 2 nights in Feb 2025

4/10 Poor

Maria, Pasadena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Jenri Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

2/10 Terrible

Nereida

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had view of the showers, no privacy
Stayed 2 nights in Jun 2024

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Charge vistors to use pool , no hot water 2 days cable was out 2 days, no stores close by. If you want a quiet pla e to stay it would be ok
Stayed 8 nights in May 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, amenities
The only thing is the it needs maintenance o upgrades it was very clean the stuff very attentive and nice.
Stayed 2 nights in May 2024

10/10 Excellent

Santa

Stayed 3 nights in Feb 2024

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice property, probably not walkable to beach, but with car it’s fine. Nice area to sit and chill outside around pool. Has a restaurant, reasonable and good.
Stayed 1 night in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Pablo Limon

Stayed 5 nights in Dec 2023

10/10 Excellent

Meli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Lesslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Second time staying here, this time it wasn't as pleasant as the first time. It was raining this time and water was coming through the walls and pooling inside the room, front desk wasn't interested in the fact, also one thing that really bothers me is that they only leave 2 towels per room regardless of how many are staying, for us we were 2 adults and 2 kids and front desk suggested kids reuse the adults towels. I would stay there again but I really hope management actually reads these reviews and pays attention to guest complaints.
Stayed 2 nights in Jul 2023

10/10 Excellent

Paublo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities
Property situated in a private area surrounded by beautiful residences. Perfect for someone to get away from traffic and people. I traveled for vacation with little ones who constantly wanted something different so a local store would have been nice for example an Oxxo. The villa was equipped with everything needed to cook but again I wanted convenience as I came to relax. It is raining season so that was expected but the rain flooded our first and second floor. Sr. Miguel was very helpful and quickly moved us to another villa. I think I would have enjoyed my full stay had I stayed but I became member of one f the resorts so we moved on our second day. I would recommend the hotel anytime.
Stayed 7 nights in Jul 2023

8/10 Good

Lesslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend and I will stay there again

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel pool area and rooms were clean. It would have been nice to have to have a mini frig. and coffee maker. Did not like the location which is in a residential area and had to take a 10 min. walk to main street to take public transportation to find a restaurant or convenience store, therefore, having a car rental would've been best for us.
Stayed 5 nights in May 2023

4/10 Poor

Julie

Disliked: Property conditions & facilities
The property is in the middle of a major construction area. On property meal (breakfast only) is VERY limited. Property lighting is very poor — not as depicted in photos. The pool had algae and did not appear to be clean and sanitary. You have to taxi to everything including the beach and meals.The staff was very friendly but limited English making communication difficult. We ended up moving to another hotel 3 days into or 7 day vacation.
Stayed 7 nights in Mar 2023

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back! The beach is not a high priority for us, but a pool is necessary. Lots of privacy and great price.
Stayed 7 nights in Feb 2023

2/10 Terrible

edgar

Stayed 1 night in Feb 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place it’s beautiful except that they only have very small restaurant only open from 8- till noon no stores around very far from the downtown
Stayed 3 nights in Feb 2023

2/10 Terrible

Enrique

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

EDUARDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conditions, great location, nice pool!
Stayed 7 nights in Jul 2022

10/10 Excellent

Gabriela

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😁
Stayed 2 nights in May 2019

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villas are perfect for a family or group of friends, if you’re going to be there for a couple of days, maybe a 5 minute drive to downtown ixtapa, lots of food and great beaches, the property also has a pool next to the villas which is cool. Definitely recommend staying here if you want to save some money instead of getting an all inclusive hotels by the beach.
Stayed 1 night in Jan 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Overall this is a good value hotel within a 20 minute walking distance to the Ixtapa commercial zone, restaurants and beach. Upon check-in there were a few items I had to resolve with the staff: safe wasn’t open, no towels and 2 bathroom lights burnt out. They resolved them in a reasonable amount of time. The hotel is clean and rooms are clean. I found it was easy to find a pool chaise in the mornings and afternoons, but evenings were busy. What is missing at this hotel is mini fridges to keep drinks and water cold, and access to a small on-site concession to buy water and snacks. You have to walk 20 minutes to access these things or taxi for 60 pesos.
Stayed 4 nights in Jan 2022