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Real de la Palma

3.0 star property

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Photo gallery for Real de la Palma

Daily cooked-to-order breakfast for a fee
Bathroom sink
Luxury Room | In-room safe, free WiFi, bed sheets, wheelchair access
Luxury Room | Terrace/patio
2 outdoor pools

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida de la Bahía no. 4, Col. La Ropa, Zihuatanejo, GRO, 40895
  • Zihuatanejo Bay
    ‪3 min walk‬
  • La Ropa Beach
    ‪4 min walk‬
  • Virgin of the Tree
    ‪4 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | In-room safe, free WiFi, bed sheets, wheelchair access

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Family Cabin | In-room safe, free WiFi, bed sheets, wheelchair access

Family Cabin

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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$144 total
includes taxes & fees
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About this property

Real de la Palma

3-star hotel in Playa Las Gatas
Along with 2 outdoor pools, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include spa services, tour/ticket assistance, and a garden.
Real de la Palma offers 25 air-conditioned accommodations with safes and ceiling fans. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

Children under 9 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and Thai massages.
Real de la Palma features 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This Zihuatanejo hotel also offers spa services, a terrace, and barbecue grills. Complimentary self parking is available on site.

Real de la Palma has designated areas for smoking.

A complimentary manager's reception is offered each day.
El Vigía - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 to 300 per person
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Vigía

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 9 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Real de la Palma Hotel
Real de la Palma Zihuatanejo
Real de la Palma Hotel Zihuatanejo

Real de la Palma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Shower did not work well and the room door had push-in locks that would be easy to unlock without a key.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was great.
Stayed 4 nights in Jun 2024

10/10 Excellent

Will

Stayed 5 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Todas las facilidades que Real de La Palma ofrece, han llenado nuestras expectativas… Muy satisfechos por la estancia, y por seguro, que si regresáramos en un futuro, volveríamos a hospedarnos en este bello y acogedor hotel… Gracias a los dueños y al personal por todas sus atenciones… See you soon guys!!!
Stayed 5 nights in Oct 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the owners/staff. They were so welcoming and helpful. We were extremely impressed by the restaurant. The food was 5star, love put into every dish.
Stayed 4 nights in Jun 2023

6/10 Okay

Chantal

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 11 nights in Nov 2022

6/10 Okay

Lydia and Efrain

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Wish it was better
I really wanted to like this hotel. The grounds are truly a beautiful boutique style hotel with greenery jungle atmosphere. We (a large family occupying 4 family cabin rooms and 1 couples room) arrived around 8 pm to find out that the large pool was empy and out of service. We had to go to the smaller pool in the back of the property which was already occupied by a large family. It was very dark and seating for only a few people. We had to go get our chairs from our rooms patio. Tried to get food service and our server Rogelio was kind and hard working but the kitchen staff could not get our orders right and I ended up not even getting my food at all, went to bed hungry. My room was a little weird and old and my daughter found spiders in the beds frame (made of cement). Do not expect a super comfy bed and spotless room. Go if you are ok with things not being perfect in exchange for beautiful scenery and walking distance to playa ropa beach. Oh yeah another thing the bar was not able to make any of my favorite cocktails. Had to stick to tequila sunrises and beer. They have a lot of improvements to make but i think they do have potential.
Stayed 2 nights in Jan 2022

8/10 Good

Marcos

Stayed 2 nights in Dec 2021

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful stay at the Real de la palma. Beautiful rustic Mexican rooms . Loved the second floor balcony above the pools. The grounds are Amazing. The staff were super attentive and made the Experience a true memorable holiday.
Stayed 18 nights in Nov 2021

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem!
Very happy with this hotel, it was a hidden gem!! The rooms and hotel grounds were immaculate and super charming. Only a block from Playa Ropa but quiet and safe-feeling. And the restaurant is amazing! Would definitely return with family, friends next chance i get.
Stayed 1 night in Dec 2020

8/10 Good

Peter, Victoria BC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location one block from beach, terrific staff, homey feel very good restaurant. Excellent value overall
Stayed 7 nights in Jan 2020

10/10 Excellent

ITZEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente atencion e instalaciones.
Stayed 3 nights in Nov 2023

4/10 Poor

victoria

Disliked: Cleanliness
Mucho ruido, camas incomodas y el baño roto
Stayed 2 nights in Apr 2023

8/10 Good

Araceli

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No funciona el WiFi
Todo agradable, el servicio excelente, limpio y confortable Lo único es que la señal de WiFi no llegaba hasta las cabañas😔
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Consuelo Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Saul

Stayed 4 nights in Apr 2022

10/10 Excellent

María

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la cabaña mucha privacidad, el restaurante delicioso, la ubicación maravillosa, personal muy amable con sus excepciones pero en general lo recomiendo mucho, es un lugar con mucha vegetación solo mucho cuidado con los animalitos
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
La habitación no checo con lo que anuncian, muy cara para lo que es. Súper sencilla para 140 dlls El restaurant si tiene muy buen servicio y la comida muy rica
Stayed 1 night in Dec 2020