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Tesoro Ixtapa Beach Resort

3.0 star property

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Photo gallery for Tesoro Ixtapa Beach Resort

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Garden
On the beach, free beach cabanas, sun loungers, beach towels
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • All inclusive
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Boulevard Ixtapa S/N Lote 5, Zona Hotelera I, Ixtapa, GRO, 40884
  • El Palmar Beach
    ‪2 min walk‬
  • Marina Ixtapa
    ‪13 min walk‬
  • Linda Beach
    ‪14 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View | Minibar, in-room safe, WiFi

Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

  • 1281 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Room, Partial Ocean View

Junior Room, Partial Ocean View | Minibar, in-room safe, WiFi

Junior Room, Partial Ocean View

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Partial Ocean View

Standard Room, Partial Ocean View | Minibar, in-room safe, WiFi

Standard Room, Partial Ocean View

  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Minibar, in-room safe, WiFi

Standard Room, Garden View

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room With Garden View

Minibar, in-room safe, WiFi

Room With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room With Partial Sea View

Minibar, in-room safe, WiFi

Room With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Junior With Sea View

Minibar, in-room safe, WiFi

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Superior With Sea View

Living area | TV

Suite Superior With Sea View

  • Sea view
  • Sleeps 6
  • 2 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s) OR 2 Full Bed(s) and 1 King Bed(s)

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About this property

Tesoro Ixtapa Beach Resort

3-star Ixtapa property with 2 restaurants
At Tesoro Ixtapa Beach Resort, hit the beach, dine onsite at La Mar, or enjoy a drink at one of the property's 2 bars/lounges.
Tesoro Ixtapa Beach Resort offers 206 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Tesoro Ixtapa Beach Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Tesoro Ixtapa Beach Resort like an outdoor pool and a children's pool.

Dining is available at one of the property's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is available for a surcharge.

Tesoro Ixtapa Beach Resort has designated areas for smoking.

La Mar - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
El Mesón - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Dancing
Language

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 80 per day)
  • Available in some public areas: WiFi (MXN 80 per day)

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mesón
  • La Mar

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 80.00 per day (rates may vary)
  • Fee for in-room wired internet: MXN 120.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: MXN 80.00 per day (rates may vary)
  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for 2 nights for any bookings where payment for the stay will be made on site instead of at the time of booking. If the card is declined, guests have 24 hours to provide an alternate card or the reservation will be cancelled.

We should mention

Pool access available from 8:00 AM to 7:00 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ixtapa Tesoro
Tesoro All Inclusive
Tesoro Ixtapa
Tesoro Ixtapa All Inclusive
Ixtapa Tesoro Hotel
Tesoro Hotel Ixtapa
Tesoro Ixtapa Hotel Ixtapa
Tesoro Ixtapa All Inclusive All-inclusive property
Tesoro All Inclusive All-inclusive property

Tesoro Ixtapa Beach Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 632 reviews
Rating 8 - Good. 209 out of 632 reviews
Rating 6 - Okay. 149 out of 632 reviews
Rating 4 - Poor. 87 out of 632 reviews
Rating 2 - Terrible. 36 out of 632 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Alejandra

Food was terrible
Stayed 2 nights in Jan 2025

2/10 Terrible

Rigoberto

Traveled with family
Disliked: Cleanliness, staff & service
bad food
Stayed 4 nights in Dec 2024

4/10 Poor

salvador

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No good
Stayed 7 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy buena, las personas que laboran son muy amables.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Graciela

Disliked: Staff & service
Stayed 5 nights in Jul 2024

2/10 Terrible

Ivan

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida es deliciosa y el hotel muy agradable
Stayed 3 nights in Jun 2024

10/10 Excellent

Monica, Independence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Martin Neil

Traveled with partner
Liked: Cleanliness, staff & service
Good pool bed Lacked ambience a nice bar and comfortable areas Pool closed at 7.00 pm Could of made more use of the pool area and sea backdrop Beautiful beach
Stayed 7 nights in Mar 2024

8/10 Good

Elizabeth

Stayed 2 nights in Feb 2024

4/10 Poor

NORA ESTHER

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unsatisfied with the real facility vs th described at the photographs
Stayed 3 nights in Feb 2024

2/10 Terrible

Leah

Traveled with family
Disliked: Cleanliness, staff & service, amenities
If you are looking for a fun enjoyable trip for your family and friends, DO NOT stay at Tesoro. Terrible customer service. You were not allowed to have any food or drinks in the pool area. My husband was told to take off his shirt in the pool because it wasn't one that was used for sun protection. We were constantly watched when we were at the pool, we felt like we were back in grade school. They also give out day passes to residents for the pool, so it was always full. They have ONE restaurant for their "all inclusive" package that had terrible food. My family didn't eat there one time. It closes multiple times during the day, so it wasn't even an option half the time. The only good thing about this place is they cleaned our room daily. We were even told by the locals who provided our excursions that this was a terrible hotel and to never stay here. Horrible experience. Do not go here.
Stayed 8 nights in Feb 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
The entire staff was beyond wonderful. Every staff member that I encountered was friendly and helpful. Many of them doing hard jobs, working long days, and their attitudes were excellent. We arrived a little early and we’re put in Villa 13. The beachfront location was great, but the Villa was old and not well maintained. The hot water wasn’t hot, and the water pressure was only enough to use 1 bathroom at s time, even though we paid for 2. We spoke to the staff at the front desk about it, and they immediately sent a maintenance man over. He was able to turn up the temperature on the undersized water heater, but basically told us that he couldn’t do anything about the pressure. We were a group of 6, and there were other issues, so my wife and her sister, again, spoke to the front desk. This time they agreed to move us to a better unit. Villa 10. It was much better. Overall is was definitely satisfactory. The buffet food with the all inclusive package was good. In fact the best I’ve ever had at an all inclusive resort. The dining room staff worked so hard to make sure that all guests were fed well and on time. Again, I can’t say enough good things about the wonderful staff. Despite the facilities being dated, and problems at Villa 13, it was overall a pretty good stay.
Stayed 3 nights in Jan 2024

2/10 Terrible

Brenda, Oxnard

Stayed 5 nights in Dec 2023

4/10 Poor

Gustavo

Stayed 3 nights in Dec 2023

4/10 Poor

Margarita

Stayed 3 nights in Dec 2023

10/10 Excellent

Oscar Leonardo

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia bastante agradable. Como puntos a favor: un lugar bastante cuidado, fresco y limpio, con reglas claras. ¡Los felicito! Leí comentarios sobre la repetitividad de la comida, sin embargo, yo no noté eso, al contrario, muy buena variación de comida, y el restaurante de especialidades, ¡magnífico! Por otra parte, la zona de playa enfrente del hotel muy bien cuidada, las áreas de comida con aire acondicionado, la piscina limpia, entre otras cosas muy buenas. Repito, ¡felicidades! 👏👏👏
Stayed 3 nights in Dec 2023

4/10 Poor

Sandra

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was bad. The bed was dirty and I asked to get new sheets and they said it would be a fee for new sheets. Never returning again
Stayed 2 nights in Nov 2023

2/10 Terrible

Sandra

Traveled with family
Disliked: Amenities
You get what you pay for. It’s probably worth paying more for a different place. Don’t recommend
Stayed 2 nights in Nov 2023

8/10 Good

Andy

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness
The food was surprisingly very good and the highlight of the stay, The hotel itself has seen better days (dirty floors, mold on lamps, broken wall plugs) another downside was the service of the staff as we had to ask for 2 days for new sets of towels before they finally brought them.

4/10 Poor

Danny D

Disliked: Cleanliness, staff & service
Over all not Good.
De todo a todo mal, pagamos por cama King y nos dieron QUEEN. Y la comida malisima muy poco para escoger. Los postres muy pocos. El Restaurant de Especialidades cerrado. Mas no botana en area de playa ni alberca.
Stayed 2 nights in Sep 2023

8/10 Good

Juan Carlos

Stayed 3 nights in Aug 2023